SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private edition add-ons, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposes: i. implementation, configuration, testing, operations, continuous improvement, and diagnostics; ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM); iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition; iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); and v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support Solutions.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private edition add-ons, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposes:
i. implementation, configuration, testing, operations, continuous improvement, and diagnostics;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); and
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support Solutions.
1.4.2. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4.1;
ii. SAP NetWeaver usage types other than those stated above;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4.1; or
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4.1.
1.4.3. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private extended edition add-onspackages, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian Pelanggan atas salah satu SAP Solution Manager for SAP S/4HANA Cloud, extended edition packages, Pelanggan dapat mengakses dan menggunakan SAP Solution Manager Enterprise Edition (dan penerus SAP Solution Manager Enterprise Edition yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-mata untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, dan (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan dan solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata-mata hanya untuk tujuan berikut:
i. implementation, configuration, testing, operations, continuous improvementimprovement and diagnostics;/ implementasi, and diagnosticskonfigurasi, uji coba, pengoperasian, peningkatan dan diagnosis berkelanjutan;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);/ manajemen insiden (pusat layanan), manajemen masalah dan manajemen permintaan perubahan sebagaimana yang diaktifkan menggunakan teknologi SAP CRM yang terintegrasi dalam SAP Solution Manager Enterprise Edition (Pelanggan tidak memerlukan lisensi paket terpisah untuk SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;.
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/ manajemen dari proyek manajemen siklus hidup aplikasi untuk Solusi TI Pelanggan yang menggunakan fungsionalitas manajemen proyek SAP Project and Portfolio Management yang diintegrasikan dalam SAP Solution Manager Enterprise Edition. (Namun, fungsionalitas manajemen portofolio pada SAP Project and Portfolio Management tidak termasuk dalam cakupan SAP Solution Manager Enterprise Edition dan perlu dilisensikan secara terpisah oleh Pelanggan); dan
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, dan inteligensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Inteligensi bisnis juga dapat dilakukan apabila perangkat lunak SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Enterprise.
1.4.2. Customer is entitled to use those SAP databases which are listed on SAP’s Customer Support Website that are generally available to all SAP customers together with SAP Solution Manager Enterprise Edition. This license is limited to the use of the relevant database as the underlying database of the SAP Solution Manager Enterprise Edition and limited to the term of the Agreement./ Pelanggan berhak untuk menggunakan basis data SAP yang terdaftar di Situs Web Dukungan Pelanggan SAP yang secara umum tersedia untuk semua pelanggan SAP bersama dengan SAP Solution Manager Enterprise Edition. Lisensi ini terbatas untuk penggunaan basis data yang relevan sebagai basis data pokok dari SAP Solution Manager Enterprise Edition dan terbatas hanya untuk jangka waktu Perjanjian.
1.4.3. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:/ SAP Solution Manager Enterprise Edition tidak dapat digunakan untuk tujuan selain tujuan-tujuan yang dinyatakan di atas. Tanpa membatasi batasan sebelumnya, Pelanggan khususnya tanpa batasan tidak menggunakan SAP Solution Manager Enterprise Edition untuk:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4(a);/ Skenario CRM seperti manajemen peluang, manajemen calon pelanggan (lead), atau manajemen promosi perdagangan kecuali skenario CRM secara tegas dinyatakan dalam Pasal 1.4.(a);
ii. SAP NetWeaver usage types other than those stated above;/ Tipe penggunaan SAP NetWeaver selain yang disebutkan di atas;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;/ manajemen siklus hidup aplikasi dan khususnya manajemen insiden (pusat layanan) kecuali untuk Solusi TI Pelanggan;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;/ kemampuan layanan bersama non-TI, termasuk namun tidak terbatas pada SDM, Keuangan atau Pengadaan;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4(a); or/ SAP Project and Portfolio Management termasuk tetapi tidak terbatas pada manajemen portofolio atau manajemen proyek selain manajemen dari proyek manajemen siklus hidup aplikasi sebagaimana yang dijelaskan di atas dalam Pasal 1.4(a); atau
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4(a)./ SAP NetWeaver Gateway, kecuali untuk skenario manajemen siklus hidup aplikasi mobile dalam lingkup yang dijelaskan di atas dalam Pasal 1.4(a).
1.4.4. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4./ SAP dalam kebijakan tunggalnya dapat memperbarui sesekali di Situs Web Dukungan Pelanggan SAP berdasarkan xxxx://xxxxxxx.xxx.xxx/solutionmanager kasus penggunaan untuk SAP Solution Manager Enterprise Edition berdasarkan Pasal 1.4 ini.
1.4.5. SAP Solution Manager Enterprise Edition shall only be used during the term of the Agreement subject to the rights set forth herein and exclusively for Customer's SAP-related support purposes in support of Customer’s internal business operations. The right to use any SAP Solution Manager Enterprise Edition capabilities under this Attachment 1 other than those listed above is subject to a separate written agreement with SAP, even if such capabilities are accessible through or related to SAP Solution Manager Enterprise Edition. Customer shall be entitled to allow any of its employees to use web self-services in the SAP Solution Manager Enterprise Edition during the term of the Agreement such as creating support tickets, requesting support ticket status, ticket confirmation and change approvals directly related to Customer IT Solutions./ SAP Solution Manager Enterprise Edition hanya dapat digunakan selama jangka waktu Perjanjian yang tunduk pada hak-hak sebagaimana yang dinyatakan dalam dokumen ini dan secara eksklusif untuk tujuan dukungan terkait SAP milik Pelanggan dalam mendukung operasi bisnis internal Pelanggan. Hak untuk menggunakan setiap kemampuan SAP Solution Manager Enterprise Edition berdasarkan Lampiran 1 ini selain dari yang dicantumkan di atas adalah sesuai dengan perjanjian tertulis secara terpisah dengan SAP, meskipun kemampuan tersebut dapat diakses melalui atau terkait dengan SAP Solution Manager Enterprise Edition. Pelanggan berhak untuk mengizinkan setiap karyawannya untuk menggunakan layanan web mandiri dalam SAP Solution Manager Enterprise Edition selama jangka waktu Perjanjian, seperti membuat tiket dukungan, meminta status tiket dukungan, konfirmasi tiket, dan persetujuan perubahan yang berhubungan langsung dengan Solusi TI Pelanggan.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private edition add-ons, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposes:
i. implementation, configuration, testing, operations, continuous improvement, improvement and diagnostics;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); and
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support Solutions.
1.4.2. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4.1;
ii. SAP NetWeaver usage types other than those stated above;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4.1; or
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4.1.
1.4.3. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4.
Appears in 1 contract
Samples: Sap Cloud Services Agreement
SAP Application Lifecycle Management. 1.4.1. SAP 애플리케이션 수명 주기 관리
(a) Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private extended edition add-onspackages, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposes:
i. (i) implementation, configuration, testing, operations, continuous improvement, improvement and diagnostics;
(ii. ) incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);
(iii. ) mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technologyor
(iv) integrated in SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. the
(However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); and
v. v) administration, monitoring, reporting and business intelligence as enabled using SAP
(b) Customer is entitled to use those SAP NetWeaver technology integrated in databases which are listed on SAP’s Customer Support
(c) SAP Solution Manager Enterprise Edition. Business intelligence Edition may also not be performed provided used for purposes other than those stated
(i) CRM scenarios such as opportunity management, lead management, or trade promotion
(ii) SAP NetWeaver usage types other than those stated above;
(iii) application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;
(iv) non-IT shared services capabilities, including without limitation HR, Finance or Procurement;
(v) SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4(a); or
(vi) SAP NetWeaver Gateway, except for the appropriate mobile application lifecycle management scenarios
(d) SAP BI software is licensed by in its sole discretion may update from time to time on SAP’s Customer as part of the Enterprise Support Solutions.Website under
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. Manajemen Siklus Hidup Aplikasi SAP
1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private edition add-ons, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian Pelanggan atas salah satu add-on SAP Solution Manager for SAP S/4HANA Cloud, private edition, Pelanggan dapat mengakses dan menggunakan SAP Solution Manager Enterprise Edition (dan penerus SAP Solution Manager Enterprise Edition apa pun yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-mata untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, dan (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan dan solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata-mata hanya untuk tujuan berikut:
i. implementation, configuration, testing, operations, continuous improvement, and diagnosticsdiagnostics;/ implementasi, konfigurasi, pengujian, pengoperasian, perbaikan berkelanjutan, dan diagnostik;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);/ manajemen insiden (pusat layanan), manajemen masalah dan manajemen permintaan perubahan sebagaimana yang diaktifkan menggunakan teknologi SAP CRM yang terintegrasi dalam SAP Solution Manager Enterprise Edition (Pelanggan tidak memerlukan lisensi paket terpisah untuk SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/ manajemen dari proyek manajemen siklus hidup aplikasi untuk Solusi TI Pelanggan yang menggunakan fungsionalitas manajemen proyek SAP Project and Portfolio Management yang diintegrasikan dalam SAP Solution Manager Enterprise Edition. (Namun, fungsionalitas manajemen portofolio pada SAP Project and Portfolio Management tidak termasuk dalam cakupan SAP Solution Manager Enterprise Edition dan perlu dilisensikan secara terpisah oleh Pelanggan); dan
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, dan inteligensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Inteligensi bisnis juga dapat dilakukan apabila perangkat lunak SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Perusahaan.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. SAP Application Lifecycle Management
(a) Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private extended edition add-onspackages, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian Pelanggan atas salah satu SAP Solution Manager for SAP S/4HANA Cloud, extended edition packages, Pelanggan dapat mengakses dan menggunakan SAP Solution Manager Enterprise Edition (dan penerus SAP Solution Manager Enterprise Edition yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-mata untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, dan (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan dan solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata- mata hanya untuk tujuan berikut:
i. (i) implementation, configuration, testing, operations, continuous improvement, improvement and diagnostics;diagnostics;/
(ii. ) incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);CRM);/
(iii. ) mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;.
(iv. ) management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/
v. (v) administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, dan intelijensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Intelijensi bisnis juga dapat dilakukan apabila perangkat lunak SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Enterprise.
(b) Customer is entitled to use those SAP databases which are listed on SAP’s Customer Support Website that are generally available to all SAP customers together with SAP Solution Manager Enterprise Edition. This license is limited to the use of the relevant database as the underlying database of the SAP Solution Manager Enterprise Edition and limited to the term of the Agreement./
(c) SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:/
(i) CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4(a);/
(ii) SAP NetWeaver usage types other than those stated above;/ Tipe penggunaan SAP NetWeaver selain yang disebutkan di atas;
(iii) application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;/
(iv) non-IT shared services capabilities, including without limitation HR, Finance or Procurement;/
(v) SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4(a); or/
(vi) SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4(a)./
(d) SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4./ SAP dalam kebijakan tunggalnya dapat memperbarui sesekali di Situs Web Dukungan Pelanggan SAP berdasarkan xxxx://xxxxxxx.xxx.xxx/solutionmanager kasus penggunaan untuk SAP Solution Manager Enterprise Edition berdasarkan Pasal 1.4 ini.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private edition add-ons, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunderthereto) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editionspurposes: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-on- premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposesto: :
i. (i) implementation, configuration, testing, operations, continuous improvement, and diagnostics;
(ii. incident ) case management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);
(iii. ) mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;
(iv. ) management of application lifecycle management projects for Enterprise Support Solutions and any other software licensed by Customer from third parties and included in the Customer’s RISE with SAP S/4HANA Cloud, PE environment and for hardware systems, supported by Customer’s IT team (“Customer IT Solutions Solutions”) using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, Edition except that the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); and
v. (v) administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support Solutions.
1.4.2. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above.
1.4.3. SAP in its sole discretion may from time to time on SAP’s Customer Support Website (available at xxxxx://xxxxxxx.xxx.xxx) under xxxx://xxxxxxx.xxx.xxx/solutionmanager update the use cases for SAP Solution Manager Enterprise Edition under this Section.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private extended edition add-onspackages, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian Pelanggan atas salah satu SAP Solution Manager for SAP S/4HANA Cloud, extended edition packages, Pelanggan dapat mengakses dan menggunakan SAP Solution Manager Enterprise Edition (dan penerus SAP Solution Manager Enterprise Edition yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-mata untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, dan (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan dan solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata-mata hanya untuk tujuan berikut:
i. implementation, configuration, testing, operations, continuous improvementimprovement and diagnostics;/ implementasi, and diagnosticskonfigurasi, uji coba, pengoperasian, peningkatan dan diagnosis berkelanjutan;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);/ manajemen insiden (pusat layanan), manajemen masalah dan manajemen permintaan perubahan sebagaimana yang diaktifkan menggunakan teknologi SAP CRM yang terintegrasi dalam SAP Solution Manager Enterprise Edition (Pelanggan tidak memerlukan lisensi paket terpisah untuk SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/ manajemen dari proyek manajemen siklus hidup aplikasi untuk Solusi TI Pelanggan yang menggunakan fungsionalitas manajemen proyek SAP Project and Portfolio Management yang diintegrasikan dalam SAP Solution Manager Enterprise Edition. (Namun, fungsionalitas manajemen portofolio pada SAP Project and Portfolio Management tidak termasuk dalam cakupan SAP Solution Manager Enterprise Edition dan perlu dilisensikan secara terpisah oleh Pelanggan); dan
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, dan inteligensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Inteligensi bisnis juga dapat dilakukan apabila perangkat lunak SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Enterprise.
1.4.2. Customer is entitled to use those SAP databases which are listed on SAP’s Customer Support Website that are generally available to all SAP customers together with SAP Solution Manager Enterprise Edition. This license is limited to the use of the relevant database as the underlying database of the SAP Solution Manager Enterprise Edition and limited to the term of the Agreement./ Pelanggan berhak untuk menggunakan basis data SAP yang terdaftar di Situs Web Dukungan Pelanggan SAP yang secara umum tersedia untuk semua pelanggan SAP bersama dengan SAP Solution Manager Enterprise Edition. Lisensi ini terbatas untuk penggunaan basis data yang relevan sebagai basis data pokok dari SAP Solution Manager Enterprise Edition dan terbatas hanya untuk jangka waktu Perjanjian.
1.4.3. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:/ SAP Solution Manager Enterprise Edition tidak dapat digunakan untuk tujuan selain tujuan-tujuan yang dinyatakan di atas. Tanpa membatasi batasan sebelumnya, Pelanggan khususnya tanpa batasan tidak menggunakan SAP Solution Manager Enterprise Edition untuk:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4(a);/ Skenario CRM seperti manajemen peluang, manajemen calon pelanggan (lead), atau manajemen promosi perdagangan kecuali skenario CRM secara tegas dinyatakan dalam Pasal 1.4.(a);
ii. SAP NetWeaver usage types other than those stated above;/ Tipe penggunaan SAP NetWeaver selain yang disebutkan di atas;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;/ manajemen siklus hidup aplikasi dan khususnya manajemen insiden (pusat layanan) kecuali untuk Solusi TI Pelanggan;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;/ kemampuan layanan bersama non-TI, termasuk namun tidak terbatas pada SDM, Keuangan atau Pengadaan;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4(a); or/ SAP Project and Portfolio Management termasuk tetapi tidak terbatas pada manajemen portofolio atau manajemen proyek selain manajemen dari proyek manajemen siklus hidup aplikasi sebagaimana yang dijelaskan di atas dalam Pasal 1.4(a); atau
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4(a)./ SAP NetWeaver Gateway, kecuali untuk skenario manajemen siklus hidup aplikasi mobile dalam lingkup yang dijelaskan di atas dalam Pasal 1.4(a).
1.4.4. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4./ SAP dalam kebijakan tunggalnya dapat memperbarui sesekali di Situs Web Dukungan Pelanggan SAP berdasarkan xxxx://xxxxxxx.xxx.xxx/solutionmanager kasus penggunaan untuk SAP Solution Manager Enterprise Edition berdasarkan Pasal 1.4 ini.
1.4.5. SAP Solution Manager Enterprise Edition shall only be used during the term of the Agreement subject to the rights set forth herein and exclusively for Customer's SAP-related support purposes in support of Customer’s internal business operations. The right to use any SAP Solution Manager Enterprise Edition capabilities under this Attachment 1 other than those listed above is subject to a separate written agreement with SAP, even if such capabilities are accessible through or related to SAP Solution Manager Enterprise Edition. Customer shall be entitled to allow any of its employees to use web self-services in the SAP Solution Manager Enterprise Edition during the term of the Agreement such as creating support tickets, requesting support ticket status, ticket confirmation and change approvals directly related to Customer IT Solutions./ SAP Solution Manager Enterprise Edition hanya dapat digunakan selama jangka waktu Perjanjian yang tunduk pada hak-hak sebagaimana yang dinyatakan dalam dokumen ini dan secara eksklusif untuk tujuan dukungan terkait SAP milik Pelanggan dalam mendukung operasi bisnis internal Pelanggan. Hak untuk menggunakan setiap kemampuan SAP Solution Manager Enterprise Edition berdasarkan Lampiran 1 ini selain dari yang dicantumkan di atas adalah sesuai dengan perjanjian tertulis secara terpisah dengan SAP, meskipun kemampuan tersebut dapat diakses melalui atau terkait dengan SAP Solution Manager Enterprise Edition. Pelanggan berhak untuk mengizinkan setiap karyawannya untuk menggunakan layanan web mandiri dalam SAP Solution Manager Enterprise Edition selama jangka waktu Perjanjian, seperti membuat tiket dukungan, meminta status tiket dukungan, konfirmasi tiket, dan persetujuan perubahan yang berhubungan langsung dengan Solusi TI Pelanggan.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. Manajemen Siklus Hidup Aplikasi SAP
1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private extended edition add-onspackages, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian atas salah satu paket SAP Solution Manager for SAP S/4HANA Cloud, extended edition, Pelanggan dapat mengakses dan menggunakan SAP Solution Manager Enterprise Edition (dan penerus SAP Solution Manager Enterprise Edition yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-mata untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, dan (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan dan solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata-mata hanya untuk tujuan berikut:
i. implementation, configuration, testing, operations, continuous improvementimprovement and diagnostics;/ implementasi, and diagnosticskonfigurasi, uji coba, pengoperasian, peningkatan dan diagnosis berkelanjutan;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);/ manajemen insiden (pusat layanan), manajemen masalah dan manajemen permintaan perubahan sebagaimana yang diaktifkan menggunakan teknologi SAP CRM yang terintegrasi dalam SAP Solution Manager Enterprise Edition (Pelanggan tidak memerlukan lisensi paket terpisah untuk SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/ manajemen dari proyek manajemen siklus hidup aplikasi untuk Solusi TI Pelanggan yang menggunakan fungsionalitas manajemen proyek SAP Project and Portfolio Management yang diintegrasikan dalam SAP Solution Manager Enterprise Edition. (Namun, fungsionalitas manajemen portofolio pada SAP Project and Portfolio Management tidak termasuk dalam cakupan SAP Solution Manager Enterprise Edition dan perlu dilisensikan secara terpisah oleh Pelanggan); dan
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, dan inteligensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Inteligensi bisnis juga dapat dilakukan apabila perangkat lunak SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Enterprise.
1.4.2. Customer is entitled to use those SAP databases which are listed on SAP’s Customer Support Website that are generally available to all SAP customers together with SAP Solution Manager Enterprise Edition. This license is limited to the use of the relevant database as the underlying database of the SAP Solution Manager Enterprise Edition and limited to the term of the Agreement./ Pelanggan berhak untuk menggunakan basis data SAP yang terdaftar di Situs Web Dukungan Pelanggan SAP yang secara umum tersedia untuk semua pelanggan SAP bersama dengan SAP Solution Manager Enterprise Edition. Lisensi ini terbatas untuk penggunaan basis data yang relevan sebagai basis data pokok dari SAP Solution Manager Enterprise Edition dan terbatas hanya untuk jangka waktu Perjanjian.
1.4.3. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:/ SAP Solution Manager Enterprise Edition tidak dapat digunakan untuk tujuan selain tujuan-tujuan yang dinyatakan di atas. Tanpa membatasi batasan sebelumnya, Pelanggan khususnya tanpa batasan tidak menggunakan SAP Solution Manager Enterprise Edition untuk:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4(a);/ Skenario CRM seperti manajemen peluang, manajemen calon pelanggan (lead), atau manajemen promosi perdagangan kecuali skenario CRM secara tegas dinyatakan dalam Pasal 1.4.(a);
ii. SAP NetWeaver usage types other than those stated above;/ Tipe penggunaan SAP NetWeaver selain yang disebutkan di atas;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;/ manajemen siklus hidup aplikasi dan khususnya manajemen insiden (pusat layanan) kecuali untuk Solusi TI Pelanggan;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;/ kemampuan layanan bersama non-TI, termasuk namun tidak terbatas pada SDM, Keuangan atau Pengadaan;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4(a); or/ SAP Project and Portfolio Management termasuk tetapi tidak terbatas pada manajemen portofolio atau manajemen proyek selain manajemen dari proyek manajemen siklus hidup aplikasi sebagaimana yang dijelaskan di atas dalam Pasal 1.4(a); atau
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4(a)./ SAP NetWeaver Gateway, kecuali untuk skenario manajemen siklus hidup aplikasi mobile dalam lingkup yang dijelaskan di atas dalam Pasal 1.4(a).
1.4.4. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4./ SAP dalam kebijakan tunggalnya dapat memperbarui sesekali di Situs Web Dukungan Pelanggan SAP di xxxx://xxxxxxx.xxx.xxx/solutionmanager kasus penggunaan untuk SAP Solution Manager Enterprise Edition berdasarkan Pasal 1.4 ini.
1.4.5. SAP Solution Manager Enterprise Edition shall only be used during the term of the Agreement subject to the rights set forth herein and exclusively for Customer's SAP-related support purposes in support of Customer’s internal business operations. The right to use any SAP Solution Manager Enterprise Edition capabilities under this Attachment 1 other than those listed above is subject to a separate written agreement with SAP, even if such capabilities are accessible through or related to SAP Solution Manager Enterprise Edition. Customer shall be entitled to allow any of its employees to use web self-services in the SAP Solution Manager Enterprise Edition during the term of the Agreement such as creating support tickets, requesting support ticket status, ticket confirmation and change approvals directly related to Customer IT Solutions./ SAP Solution Manager Enterprise Edition hanya dapat digunakan selama jangka waktu Perjanjian yang tunduk pada hak sebagaimana yang dinyatakan dalam dokumen ini dan secara eksklusif untuk tujuan dukungan terkait SAP milik Pelanggan dalam mendukung operasi bisnis internal Pelanggan. Hak untuk menggunakan setiap kemampuan SAP Solution Manager Enterprise Edition berdasarkan Lampiran 1 ini selain dari yang dicantumkan di atas adalah sesuai dengan perjanjian tertulis secara terpisah dengan SAP, meskipun kemampuan tersebut dapat diakses melalui atau terkait dengan SAP Solution Manager Enterprise Edition. Pelanggan berhak untuk mengizinkan setiap karyawannya untuk menggunakan layanan web mandiri dalam SAP Solution Manager Enterprise Edition selama jangka waktu Perjanjian, seperti membuat tiket dukungan, meminta status tiket dukungan, konfirmasi tiket, dan persetujuan perubahan yang berhubungan langsung dengan Solusi TI Pelanggan.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private extended edition add-onspackages, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian Pelanggan atas salah satu SAP Solution Manager for SAP S/4HANA Cloud, extended edition packages, Pelanggan dapat mengakses dan menggunakan SAP Solution Manager Enterprise Edition (dan penerus SAP Solution Manager Enterprise Edition yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-mata untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, dan (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan dan solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata-mata hanya untuk tujuan berikut:
i. implementation, configuration, testing, operations, continuous improvementimprovement and diagnostics;/ implementasi, and diagnosticskonfigurasi, uji coba, pengoperasian, peningkatan dan diagnosis berkelanjutan;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);/ manajemen insiden (pusat layanan), manajemen masalah dan manajemen permintaan perubahan sebagaimana yang diaktifkan menggunakan teknologi SAP CRM yang terintegrasi dalam SAP Solution Manager Enterprise Edition (Pelanggan tidak memerlukan lisensi paket terpisah untuk SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;.
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/ manajemen dari proyek manajemen siklus hidup aplikasi untuk Solusi TI Pelanggan yang menggunakan fungsionalitas manajemen proyek SAP Project and Portfolio Management yang diintegrasikan dalam SAP Solution Manager Enterprise Edition. (Namun, fungsionalitas manajemen portofolio pada SAP Project and Portfolio Management tidak termasuk dalam cakupan SAP Solution Manager Enterprise Edition dan perlu dilisensikan secara terpisah oleh Pelanggan); dan
v. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, dan inteligensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Inteligensi bisnis juga dapat dilakukan apabila perangkat lunak SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Enterprise.
1.4.2. Customer is entitled to use those SAP databases which are listed on SAP’s Customer Support Website that are generally available to all SAP customers together with SAP Solution Manager Enterprise Edition. This license is limited to the use of the relevant database as the underlying database of the SAP Solution Manager Enterprise Edition and limited to the term of the Agreement./ Pelanggan berhak untuk menggunakan basis data SAP yang terdaftar di Situs Web Dukungan Pelanggan SAP yang secara umum tersedia untuk semua pelanggan SAP bersama dengan SAP Solution Manager Enterprise Edition. Lisensi ini terbatas untuk penggunaan basis data yang relevan sebagai basis data pokok dari SAP Solution Manager Enterprise Edition dan terbatas hanya untuk jangka waktu Perjanjian.
1.4.3. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:/ SAP Solution Manager Enterprise Edition tidak dapat digunakan untuk tujuan selain tujuan-tujuan yang dinyatakan di atas. Tanpa membatasi batasan sebelumnya, Pelanggan khususnya tanpa batasan tidak menggunakan SAP Solution Manager Enterprise Edition untuk:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4(a);/ Skenario CRM seperti manajemen peluang, manajemen calon pelanggan (lead), atau manajemen promosi perdagangan kecuali skenario CRM secara tegas dinyatakan dalam Pasal 1.4.(a);
ii. SAP NetWeaver usage types other than those stated above;/ Tipe penggunaan SAP NetWeaver selain yang disebutkan di atas;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;/ manajemen siklus hidup aplikasi dan khususnya manajemen insiden (pusat layanan) kecuali untuk Solusi TI Pelanggan;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;/ kemampuan layanan bersama non-TI, termasuk namun tidak terbatas pada SDM, Keuangan atau Pengadaan;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4(a); or/ SAP Project and Portfolio Management termasuk tetapi tidak terbatas pada manajemen portofolio atau manajemen proyek selain manajemen dari proyek manajemen siklus hidup aplikasi sebagaimana yang dijelaskan di atas dalam Pasal 1.4(a); atau
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 1.4(a)./ SAP NetWeaver Gateway, kecuali untuk skenario manajemen siklus hidup aplikasi mobile dalam lingkup yang dijelaskan di atas dalam Pasal 1.4(a).
1.4.4. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4./ SAP dalam kebijakan tunggalnya dapat memperbarui sesekali di Situs Web Dukungan Pelanggan SAP di xxxx://xxxxxxx.xxx.xxx/solutionmanager kasus penggunaan untuk SAP Solution Manager Enterprise Edition berdasarkan Pasal 1.4 ini.
1.4.5. SAP Solution Manager Enterprise Edition shall only be used during the term of the Agreement subject to the rights set forth herein and exclusively for Customer's SAP-related support purposes in support of Customer’s internal business operations. The right to use any SAP Solution Manager Enterprise Edition capabilities under this Attachment 1 other than those listed above is subject to a separate written agreement with SAP, even if such capabilities are accessible through or related to SAP Solution Manager Enterprise Edition. Customer shall be entitled to allow any of its employees to use web self-services in the SAP Solution Manager Enterprise Edition during the term of the Agreement such as creating support tickets, requesting support ticket status, ticket confirmation and change approvals directly related to Customer IT Solutions./ SAP Solution Manager Enterprise Edition hanya dapat digunakan selama jangka waktu Perjanjian yang tunduk pada hak-hak sebagaimana yang dinyatakan dalam dokumen ini dan secara eksklusif untuk tujuan dukungan terkait SAP milik Pelanggan dalam mendukung operasi bisnis internal Pelanggan. Hak untuk menggunakan setiap kemampuan SAP Solution Manager Enterprise Edition berdasarkan Lampiran 1 ini selain dari yang dicantumkan di atas adalah sesuai dengan perjanjian tertulis secara terpisah dengan SAP, meskipun kemampuan tersebut dapat diakses melalui atau terkait dengan SAP Solution Manager Enterprise Edition. Pelanggan berhak untuk mengizinkan setiap karyawannya untuk menggunakan layanan web mandiri dalam SAP Solution Manager Enterprise Edition selama jangka waktu Perjanjian, seperti membuat tiket dukungan, meminta status tiket dukungan, konfirmasi tiket, dan persetujuan perubahan yang berhubungan langsung dengan Solusi TI Pelanggan.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
SAP Application Lifecycle Management. 1.4.1. Subject to Customer’s purchase of one of the SAP Solution Manager for SAP S/4HANA Cloud, private edition add-ons, Customer may access and use SAP Solution Manager Enterprise Edition (and any successor to SAP Solution Manager Enterprise Edition provided hereunder) during the Subscription Term solely for the following purposes under SAP Enterprise Support, cloud editions: (i) delivery of SAP Enterprise Support, cloud editions, and (ii) application lifecycle management for Enterprise Support Solutions and other SAP cloud or on-premise solutions for which Customer has a current support agreement with SAP. Such application lifecycle management is limited solely to the following purposespurposes:/ Dengan tunduk pada pembelian Pelanggan atas salah satu add-on SAP Solution Manager for SAP S/4HANA Cloud, private edition, Pelanggan dapat mengakses xxx menggunakan SAP Solution Manager Enterprise Edition (xxx penerus SAP Solution Manager Enterprise Edition apa pun yang ditentukan di bawah ini) selama Jangka Waktu Berlangganan semata-xxxx untuk tujuan berikut berdasarkan SAP Enterprise Support, cloud editions: (i) penyampaian SAP Enterprise Support, cloud editions, xxx (ii) manajemen siklus hidup aplikasi untuk Solusi Dukungan Perusahaan xxx solusi cloud SAP atau on-premise lainnya yang untuknya Pelanggan memiliki perjanjian dukungan yang masih berlaku dengan SAP. Manajemen siklus hidup aplikasi tersebut dibatasi semata-xxxx hanya untuk tujuan berikut:
i. implementation, configuration, testing, operations, continuous improvement, and diagnosticsdiagnostics;/ implementasi, konfigurasi, pengujian, pengoperasian, perbaikan berkelanjutan, xxx diagnostik;
ii. incident management (service desk), problem management and change request management as enabled using SAP CRM technology integrated in SAP Solution Manager Enterprise Edition (Customer does not require a separate package license to SAP CRM);/ manajemen insiden (pusat layanan), manajemen masalah xxx manajemen permintaan perubahan sebagaimana yang diaktifkan menggunakan teknologi SAP CRM yang terintegrasi dalam SAP Solution Manager Enterprise Edition (Pelanggan tidak memerlukan lisensi paket terpisah untuk SAP CRM);
iii. mobile application lifecycle management scenarios using SAP NetWeaver Gateway (or equivalent technology) integrated in SAP Solution Manager Enterprise Edition;/ skenario manajemen siklus hidup aplikasi seluler dengan menggunakan SAP NetWeaver Gateway (atau teknologi yang setara) yang diintegrasikan dalam SAP Solution Manager Enterprise Edition;
iv. management of application lifecycle management projects for Customer IT Solutions using the project management functionality of SAP Project and Portfolio Management integrated in SAP Solution Manager Enterprise Edition. (However, the portfolio management functionality of SAP Project and Portfolio Management is not in scope of SAP Solution Manager Enterprise Edition and will need to be licensed separately by Customer); andand/ manajemen dari proyek manajemen siklus hidup aplikasi untuk Solusi TI Pelanggan yang menggunakan fungsionalitas manajemen proyek SAP Project and Portfolio Management yang diintegrasikan dalam SAP Solution Manager Enterprise Edition. (Namun, fungsionalitas manajemen portofolio pada SAP Project and Portfolio Management tidak termasuk dalam cakupan SAP Solution Manager Enterprise Edition xxx perlu dilisensikan secara terpisah oleh Pelanggan); xxx
v. x. administration, monitoring, reporting and business intelligence as enabled using SAP NetWeaver technology integrated in SAP Solution Manager Enterprise Edition. Business intelligence may also be performed provided the appropriate SAP BI software is licensed by Customer as part of the Enterprise Support SolutionsSolutions./ administrasi, pemantauan, pelaporan, xxx inteligensi bisnis sebagaimana yang diaktifkan menggunakan teknologi SAP NetWeaver yang terintegrasi dalam SAP Solution Manager Enterprise Edition. Inteligensi bisnis juga dapat dilakukan apabila perangkat xxxxx SAP BI yang sesuai dilisensikan oleh Pelanggan sebagai bagian dari Solusi Dukungan Enterprise.
1.4.2. SAP Solution Manager Enterprise Edition may not be used for purposes other than those stated above. Without limiting the foregoing restriction, Customer shall especially without limitation not use SAP Solution Manager Enterprise Edition for:/ SAP Solution Manager Enterprise Edition tidak dapat digunakan untuk tujuan selain tujuan-tujuan yang dinyatakan di atas. Tanpa membatasi batasan sebelumnya, Pelanggan khususnya tanpa batasan tidak menggunakan SAP Solution Manager Enterprise Edition untuk:
i. CRM scenarios such as opportunity management, lead management, or trade promotion management except as CRM scenarios are expressly stated in Section 1.4.1;/ Skenario CRM seperti manajemen peluang, manajemen calon pelanggan (lead), atau manajemen promosi perdagangan kecuali skenario CRM secara tegas dinyatakan dalam Pasal 1.4.1;
ii. SAP NetWeaver usage types other than those stated above;/ Tipe penggunaan SAP NetWeaver selain yang disebutkan di atas;
iii. application lifecycle management and in particular incident management (service desk) except for Customer IT Solutions;/ manajemen siklus hidup aplikasi xxx khususnya manajemen insiden (pusat layanan) kecuali untuk Solusi TI Pelanggan;
iv. non-IT shared services capabilities, including without limitation HR, Finance or Procurement;/ kemampuan layanan bersama non-TI, termasuk namun tidak terbatas pada SDM, Keuangan atau Pengadaan;
v. SAP Project and Portfolio Management including but not limited to portfolio management or project management other than management of application lifecycle management projects as described above in Section 1.4.1; or/ SAP Project and Portfolio Management termasuk tetapi tidak terbatas pada manajemen portofolio atau manajemen proyek selain manajemen dari proyek manajemen siklus pakai aplikasi sebagaimana yang dijelaskan di atas dalam Pasal 1.4.1; atau
vi. SAP NetWeaver Gateway, except for the mobile application lifecycle management scenarios within the scope described above in Section 0.0.0./
1.4.3. SAP in its sole discretion may update from time to time on SAP’s Customer Support Website under xxxx://xxxxxxx.xxx.xxx/solutionmanager the use cases for SAP Solution Manager Enterprise Edition under this Section 1.4./ SAP dalam kebijakan tunggalnya dapat memperbarui sesekali di Situs Web Dukungan Pelanggan SAP di xxxx://xxxxxxx.xxx.xxx/solutionmanager kasus penggunaan untuk SAP Solution Manager Enterprise Edition berdasarkan Pasal 1.4 ini.
Appears in 1 contract
Samples: Supplemental Terms and Conditions
