Server Maintenance Clause Samples

Server Maintenance. Computer Methods reserves the right to temporarily interrupt service for periodic web site maintenance. You will be notified in advance of extended maintenance windows or maintenance windows that occur during normal business hours. Server maintenance may include the following: ➢ Updates to report components per NADEP specifications ➢ Removal of expired accounts and their associated forms ➢ Purging of data files that exceed the server’s storage capacity

Server Maintenance. Mpath agrees to maintain the Game Servers, installed ------------------ in accordance with Section 2.3, in good condition and working order and shall promptly make or cause to be made all necessary adjustments, repairs and replacements to the hardware components of the Game Servers. Mpath shall not make any alterations, additions or improvements to the Game Servers, except as requested by SegaSoft or as may be required pursuant to the preceding sentence. Mpath will, in accordance with the Operations Plan, install server software, perform operating system maintenance, and perform software maintenance for Game Servers. SegaSoft will, in accordance with the Operations Plan, install server software, perform operating system maintenance, and perform software maintenance for the Central Server.

Server Maintenance monitor, being a data-intensive application, necessitates routine maintenance to guarantee seamless functionality. It is your responsibility to maintain the server hosting E-monitor. ⮚ As a gesture of goodwill, you have the option to contact E-monitor support for any inquiries regarding your infrastructure and deployment.

Server Maintenance. Maintain the server, server security, and perform regular database backups • Maintain the test server and development environment • Perform necessary software installs and upgrades including Windows operating system, Windows updates, MS SQL Server, MS TFS, and PHP. Ensure all code performs as expected following updates. • Assess overall performance and optimize resources • Maintain Database Manager credentials to access SQL Server • Replace hardware (e.g. server, hard drives, RAM, etc.) as needed and configure new hardware • Enhancements to existing tools as funding allows • Batch uploads • QC tools • Calculated fields • Work with key recovery program staff to ensure complete PIA data in STReaMS • Shift units from Loggernet process to new Biologic FTPS upload process as they are upgraded • Needs assessment and training with key staff • Add and remove PIAs to the automatic upload system as needed • Work with Database Managers to develop any necessary custom queries, including non-tagged fish queries • Bug fixes • Internal testing and stress tests • Update online help, data dictionary, user manuals, Data Managers user guide, and system documentation • Train Recovery Program participants on features and enhancements • Other priorities identified by Recovery Program Database Managers

Server Maintenance. Maintain server functionality during regularly scheduled, agreed-upon 2-hours/week maintenance periods. 1. Provide a technical coordinator to manage student enrollments, interface with system administrator functions, and resolve client technology and policy issues. 2. Purchase WebCT 3.1 software license from vendor or Eduprise. 3. Manage student enrollments in the selected e-Learning software. 4. Provide timely notification (typically 3-5 days) of upcoming events that will require system administration action. 5. Agree to schedule for 2 hours/week server maintenance Timeframe ASP services will begin on or before the launch date of the programs. INSTRUCTIONAL DEVELOPMENT SERVICES ---------------------------------- I. Instructional Design Help Desk for Trained Instructors The Eduprise Instructional Design Help Desk is a call-in and email help service that provides customized pedagogical and instructional design assistance to build online or web-enhanced courses. 1. Instructional Design Help Desk hours is 8AM to 6PM (eastern Time), M-F, except for Eduprise holidays. 2. Provide online pedagogical / instructional consultation for WebCT 3.1 software trained instructors online and/or telephone consultation on instructional design. Compass Knowledge Responsibilities 1. Prerequisite for usage of Instructional Design Help Desk is completion of Eduprise's WebCT 3.1 Training for Instructors. Timeframe Ongoing throughout the contract after training has been completed.

Server Maintenance. 5.1. We might have, from time to time, to perform maintenance, upgrades or replacements to our servers. We reserve the right to suspend access to such server during the required time to do the maintenance, upgrade or exchange the server, for no more than 4 hours. In this event, the users will be sent an e- mail at least 24 hours before the due date and time for maintenance.

Server Maintenance. Maintain the server, server security, and perform regular database backups • Maintain the test server and development environment • Perform necessary software installs and upgrades including Windows operating system, Windows updates, MS SQL Server, MS TFS, and PHP. Ensure all code performs as expected following updates. • Assess overall performance and optimize resources • Maintain Database Manager credentials to access SQL Server • Replace hardware (e.g. server, hard drives, RAM, etc.) as needed and configure new hardware • Enhancements to existing tools o Batch uploads o QC tools o Movement tool o Calculated fields • Work with ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ and ▇▇▇▇▇ ▇▇▇▇▇▇ to ensure complete PIA data in STReaMS o Shift units from Loggernet process to new FTPS upload process as they are upgraded o Needs assessment and training with ▇▇▇▇▇ and ▇▇▇▇▇ o Add and remove PIAs to the automatic upload system as needed • Work with Database Managers to develop any necessary custom queries, including non- tagged fish queries • Bug fixes • Internal testing and stress tests • Update online help, data dictionary, user manuals, Data Managers user guide, and system documentation • Train Recovery Program participants on features and enhancements • Other priorities identified by Recovery Program Database Managers

Server Maintenance. You are solely responsible for keeping their server up-to-date. Updates must be applied within 24 hours of their release. However, it is advised to update as soon as possible to minimize disruption to player experience. The whitelist might be temporarily deleted if the server version is not updated on game breaking or urgent server versions. Permanent cancellation of the whitelist will occur after three instances of non- compliance, unless a valid reason is provided by the server owner.

Server Maintenance. COUNTY provides maintenance and support required to 23 operate the GIS server and enable the MEMBERS access to data stored thereon.