Server Maintenance. Computer Methods reserves the right to temporarily interrupt service for periodic web site maintenance. You will be notified in advance of extended maintenance windows or maintenance windows that occur during normal business hours. Server maintenance may include the following: ⮚ Updates to report components per NADEP specifications ⮚ Removal of expired accounts and their associated forms ⮚ Purging of data files that exceed the server’s storage capacity
Server Maintenance. Mpath agrees to maintain the Game Servers, installed ------------------ in accordance with Section 2.3, in good condition and working order and shall promptly make or cause to be made all necessary adjustments, repairs and replacements to the hardware components of the Game Servers. Mpath shall not make any alterations, additions or improvements to the Game Servers, except as requested by SegaSoft or as may be required pursuant to the preceding sentence. Mpath will, in accordance with the Operations Plan, install server software, perform operating system maintenance, and perform software maintenance for Game Servers. SegaSoft will, in accordance with the Operations Plan, install server software, perform operating system maintenance, and perform software maintenance for the Central Server.
Server Maintenance. 4.1.1. Backups will be checked on a regular basis.
4.1.2. Updates and Service Packs will be installed on a monthly basis.
4.1.3. Any critical updates will be applied immediately.
4.1.4. The Supplier will qualify the updates prior to installation.
Server Maintenance. 5.1 Monthly Maintenance includes, Antivirus program updates, Microsoft patch management. Server Disk space clean-up. Active Directory Management, Disaster recovery and backup test restore of critical data, Maintain of Disaster Recovery System. Excluding hardware or media.
5.2 Quarterly Maintenance includes, Server firmware updates, Router and Switch firmware updates.
5.3 Customer agrees to allow Infinitum Technologies to perform reasonable maintenance as necessary or required as per this agreement at a time determined by Infinitum Technologies. Infinitum Technologies shall notify the Customer of any planned or scheduled maintenance or outages and attempt to schedule any outages during the arranged onsite visits under clause 4 above.
5.4 If maintenance cannot be completed due to the Customer not allowing access to be performed or if the device is inaccessible for maintenance to be carried out this does not relieve the Customer of the obligation to pay the service fee.
Server Maintenance. 5.1. We might have, from time to time, to perform maintenance, upgrades or replacements to our servers. We reserve the right to suspend access to such server during the required time to do the maintenance, upgrade or exchange the server, for no more than 4 hours. In this event, the users will be sent an e- mail at least 24 hours before the due date and time for maintenance.
Server Maintenance. COUNTY provides maintenance and support required to 23 operate the GIS server and enable the MEMBERS access to data stored thereon.
Server Maintenance. Maintain server functionality during regularly scheduled, agreed-upon 2-hours/week maintenance periods.
1. Provide a technical coordinator to manage student enrollments, interface with system administrator functions, and resolve client technology and policy issues.
2. Purchase WebCT 3.1 software license from vendor or Eduprise.
3. Manage student enrollments in the selected e-Learning software.
4. Provide timely notification (typically 3-5 days) of upcoming events that will require system administration action.
5. Agree to schedule for 2 hours/week server maintenance Timeframe ASP services will begin on or before the launch date of the programs. INSTRUCTIONAL DEVELOPMENT SERVICES ----------------------------------
I. Instructional Design Help Desk for Trained Instructors The Eduprise Instructional Design Help Desk is a call-in and email help service that provides customized pedagogical and instructional design assistance to build online or web-enhanced courses.
1. Instructional Design Help Desk hours is 8AM to 6PM (eastern Time), M-F, except for Eduprise holidays.
2. Provide online pedagogical / instructional consultation for WebCT 3.1 software trained instructors online and/or telephone consultation on instructional design. Compass Knowledge Responsibilities 1. Prerequisite for usage of Instructional Design Help Desk is completion of Eduprise's WebCT 3.1 Training for Instructors. Timeframe Ongoing throughout the contract after training has been completed.
Server Maintenance. Maintain the server, server security, and perform regular database backups • Maintain the test server and development environment • Perform necessary software installs and upgrades including Windows operating system, Windows updates, MS SQL Server, MS TFS, and PHP. Ensure all code performs as expected following updates. • Assess overall performance and optimize resources • Maintain Database Manager credentials to access SQL Server • Replace hardware (e.g. server, hard drives, RAM, etc.) as needed and configure new hardware o Batch uploads o QC tools o Calculated fields • Work with key recovery program staff to ensure complete PIA data in STReaMS o Shift units from Loggernet process to new Biologic FTPS upload process as they are upgraded o Needs assessment and training with key staff o Add and remove PIAs to the automatic upload system as needed • Work with Database Managers to develop any necessary custom queries, including non‐ tagged fish queries • Bug fixes • Internal testing and stress tests • Update online help, data dictionary, user manuals, Data Managers user guide, and system documentation • Train Recovery Program participants on features and enhancements • Other priorities identified by Recovery Program Database Managers
Server Maintenance. Maintain the server, server security, and perform regular database backups • Maintain the test server and development environment • Perform necessary software installs and upgrades including Windows operating system, Windows updates, MS SQL Server, MS TFS, and PHP. Ensure all code performs as expected following updates. • Assess overall performance and optimize resources • Maintain Database Manager credentials to access SQL Server • Replace hardware (e.g. server, hard drives, RAM, etc.) as needed and configure new hardware • Enhancements to existing tools as funding allows • Batch uploads • QC tools • Calculated fields • Work with key recovery program staff to ensure complete PIA data in STReaMS • Shift units from Loggernet process to new Biologic FTPS upload process as they are upgraded • Needs assessment and training with key staff • Add and remove PIAs to the automatic upload system as needed • Work with Database Managers to develop any necessary custom queries, including non-tagged fish queries • Bug fixes • Internal testing and stress tests • Update online help, data dictionary, user manuals, Data Managers user guide, and system documentation • Train Recovery Program participants on features and enhancements • Other priorities identified by Recovery Program Database Managers
Server Maintenance. Maintain the server, server security, and perform regular database backups • Maintain the test server and development environment • Perform necessary software installs and upgrades including Windows operating system, Windows updates, MS SQL Server, MS TFS, and PHP. Ensure all code performs as expected following updates. • Assess overall performance and optimize resources • Maintain Database Manager credentials to access SQL Server • Replace hardware (e.g. server, hard drives, RAM, etc.) as needed and configure new hardware • Enhancements to existing tools o Batch uploads o QC tools o Movement tool o Calculated fields • Work with Xxxxx Xxxxxxxxx and Xxxxx Xxxxxx to ensure complete PIA data in STReaMS o Shift units from Loggernet process to new FTPS upload process as they are upgraded o Needs assessment and training with Xxxxx and Xxxxx o Add and remove PIAs to the automatic upload system as needed • Work with Database Managers to develop any necessary custom queries, including non- tagged fish queries • Bug fixes • Internal testing and stress tests • Update online help, data dictionary, user manuals, Data Managers user guide, and system documentation • Train Recovery Program participants on features and enhancements • Other priorities identified by Recovery Program Database Managers
