Server Maintenance Plan Clause Samples
A Server Maintenance Plan clause outlines the procedures and responsibilities for maintaining and servicing servers within an organization or under a service agreement. It typically details the frequency of routine maintenance, the types of tasks to be performed (such as software updates, hardware checks, and backups), and the parties responsible for carrying out these activities. By clearly defining these maintenance obligations, the clause helps ensure server reliability, minimize downtime, and prevent disputes over maintenance responsibilities.
Server Maintenance Plan. Back office server Equipment is covered by NCR Voyix’s Next Business Day (NBD) 5 x 9 Part and Tech Service Program. Under this program, subject to: (a) the Licensed Site being located within a coverage area as determined solely by NCR Voyix; and (b) the Support Technician’s determination that a replacement item of Equipment is required, NCR Voyix will dispatch the required replacement item of Equipment to the Licensed Site and a Support Technician will be dispatched to that Licensed Site (the “On-Site Technician”) in order to “swap out” the failed or malfunctioning item of Equipment with a replacement item of Equipment. The On-Site Technician will be responsible for packaging and shipping the failed or malfunctioning item of Equipment to NCR Voyix and NCR Voyix will pay all shipping charges and bear all risk of loss related thereto.
Server Maintenance Plan. Back office server Equipment is covered by NCR Voyix’sNext Business Day (NBD) 5 x 9 Part and Tech Service Program. Under this program, subject to: (a) the Licensed Site being located within a coverage area as determined solely by NCR Voyix; and (b) the Support Technician’s determination that NCaR Vroyeixpwilll daiscpaetchmthee nt ite required replacement item of Equipment to the Licensed Site and a Support Technician will be dispatched to that LicOenn-SisteeTedchniSciain”t)e i(thn eor“der to “swap out” the of Equipment with a replacement item of Equipment. The On-Site Technician will be responsible for packaging and shipping the failed or malfunctioning item of Equipment to NCR Voyix and NCR Voyix will pay all shipping charges and bear all risk of loss related thereto.
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Server Maintenance Plan. Back office server Equipment is covered by NCR’s Next Business Day (NBD) 5 x 9