Common use of Service Bureau Provider Arrangements for Shared Access to OSS Clause in Contracts

Service Bureau Provider Arrangements for Shared Access to OSS. 11.1 Notwithstanding any language in this Agreement regarding access to OSS to the contrary, CLEC shall be permitted to access AT&T-21STATE OSS via a Service Bureau Provider as follows: 11.1.1 CLEC shall be permitted to access AT&T-21STATE application-to-application OSS interfaces via a Service Bureau Provider where CLEC has entered into an agency relationship with such Service Bureau Provider, and the Service Bureau Provider has executed an agreement with AT&T-21STATE to allow Service Bureau Provider to establish access to and use of AT&T-21STATE’s OSS. 11.1.2 CLEC’s use of a Service Bureau Provider shall not relieve CLEC of the obligation to abide by all terms and conditions of this Agreement. CLEC must ensure that its agent properly performs all OSS obligations of CLEC under this Agreement, which CLEC delegates to Service Bureau Provider. Page 78 of 102 Version: 4Q15 – Resale – 10/20/15 11.1.3 It shall be the obligation of CLEC to provide Notice in accordance with the Notice provisions of the General Terms and Conditions of this Agreement whenever it establishes an agency relationship with a Service Bureau Provider or terminates such a relationship. AT&T-21STATE shall have a reasonable transition time to establish a connection to a Service Bureau Provider once CLEC provides Notice. Additionally, AT&T- 21STATE shall have a reasonable transition period to terminate any such connection after Notice from CLEC that it has terminated its agency relationship with a Service Bureau Provider. 11.2 AT&T-21STATE shall not be obligated to pay liquidated damages or assessments for noncompliance with a performance measurement to the extent that such noncompliance was the result of actions or events beyond AT&T- 21STATE’s control associated with Third Party systems or equipment including systems, equipment and services provided by a Service Bureau Provider (acting as CLEC’s agent for connection to AT&T-21STATE’s OSS) which could not be avoided by AT&T-21STATE through the exercise of reasonable diligence or delays or other problems resulting from actions of a Service Bureau Provider, including Service Bureau provided processes, services, systems or connectivity. Page 79 of 102 Version: 4Q15 – Resale – 10/20/15 Section Page Number

Service Bureau Provider Arrangements for Shared Access to OSS. 11.1 14.1 SBC MISSOURI shall allow CLEC to access its OSS via a Service Bureau Provider under the following terms and conditions: 14.2 Notwithstanding any language in this Agreement regarding access to OSS to the contrary, CLEC shall be permitted to access AT&T-21STATE SBC MISSOURI OSS via a Service Bureau Provider as follows: 11.1.1 14.2.1 CLEC shall be permitted to access AT&T-21STATE SBC MISSOURI application-to-application OSS interfaces interfaces, via a Service Bureau Provider where CLEC has entered into an agency relationship with such Service Bureau Provider, and the Service Bureau Provider has executed an agreement Agreement with AT&T-21STATE SBC MISSOURI to allow Service Bureau Provider to establish access to and use of AT&T-21STATESBC MISSOURI’s OSS. 11.1.2 14.2.2 CLEC’s use of a Service Bureau Provider shall not relieve CLEC of the obligation to abide by all terms and conditions of this Agreement. CLEC must ensure that its agent properly performs all OSS obligations of CLEC under this Agreement, which CLEC delegates to Service Bureau Provider. Page 78 of 102 Version: 4Q15 – Resale – 10/20/15. 11.1.3 14.2.3 It shall be the obligation of CLEC to provide Notice notice in accordance with the Notice notice provisions of the General Terms and Conditions of this Agreement whenever it establishes established an agency relationship with a Service Bureau Provider or terminates such a relationship. AT&T-21STATE SBC MISSOURI shall have a reasonable transition time to establish a connection to a Service Bureau Provider once CLEC provides Noticenotice. Additionally, AT&T- 21STATE SBC MISSOURI shall have a reasonable transition period to terminate any such connection after Notice notice from CLEC that it has terminated its agency relationship with a Service Bureau Provider. 11.2 AT&T-21STATE 14.3 SBC MISSOURI shall not be obligated to pay liquidated damages or assessments for noncompliance with a performance measurement to the extent that such noncompliance was the result of actions or events beyond AT&T- 21STATESBC MISSOURI’s control associated with Third Party third-party systems or equipment including systems, equipment and services provided by a Service Bureau Provider (acting as CLEC’s agent for connection to AT&T-21STATESBC MISSOURI’s OSS) which could not be avoided by AT&T-21STATE SBC MISSOURI through the exercise of reasonable diligence or delays or other problems resulting from actions of a Service Bureau Provider, including Service Bureau provided processes, services, systems or connectivity. Page 79 of 102 Version: 4Q15 – Resale – 10/20/15 Section Page Number.

Service Bureau Provider Arrangements for Shared Access to OSS. 11.1 14.1 AT&T shall allow CLEC to access its OSS via a Service Bureau Provider under the following terms and conditions: 14.2 Notwithstanding any language in this Agreement regarding access to OSS to the contrary, CLEC shall be permitted to access AT&T-21STATE AT&T OSS via a Service Bureau Provider as follows: 11.1.1 14.2.1 CLEC shall be permitted to access AT&T-21STATE AT&T application-to-application OSS interfaces interfaces, via a Service Bureau Provider where CLEC has entered into an agency relationship with such Service Bureau Provider, and the Service Bureau Provider has executed an agreement Agreement with AT&T-21STATE AT&T to allow Service Bureau Provider to establish access to and use of AT&T-21STATEAT&T’s OSS. 11.1.2 14.2.2 CLEC’s use of a Service Bureau Provider shall not relieve CLEC of the obligation to abide by all terms and conditions of this Agreement. CLEC must ensure that its agent properly performs all OSS obligations of CLEC under this Agreement, which CLEC delegates to Service Bureau Provider. Page 78 of 102 Version: 4Q15 – Resale – 10/20/15 11.1.3 14.2.3 It shall be the obligation of CLEC to provide Notice notice in accordance with the Notice notice provisions of the General Terms and Conditions of this Agreement whenever it establishes established an agency relationship with a Service Bureau Provider or terminates such a relationship. AT&T-21STATE AT&T shall have a reasonable transition time to establish a connection to a Service Bureau Provider once after CLEC provides Noticenotice. Additionally, AT&T- 21STATE AT&T shall have a reasonable transition period to terminate any such connection after Notice notice from CLEC that it has terminated its agency relationship with a Service Bureau Provider. 11.2 AT&T-21STATE 14.3 AT&T shall not be obligated to pay liquidated damages or assessments for noncompliance with a performance measurement to the extent that such noncompliance was the result of actions or events beyond AT&T- 21STATEAT&T’s control associated with Third Party third-party systems or equipment including systems, equipment and services provided by a Service Bureau Provider (acting as CLEC’s agent for connection to AT&T-21STATEAT&T’s OSS) which could not be avoided by AT&T-21STATE AT&T through the exercise of reasonable diligence or delays or other problems resulting from actions of a Service Bureau Provider, including Service Bureau provided processes, services, systems or connectivity. Page 79 of 102 Version: 4Q15 – Resale – 10/20/15 Section Page Number.

Service Bureau Provider Arrangements for Shared Access to OSS. 11.1 10.1 AT&T-21STATE shall allow CLEC to access its OSS via a Service Bureau Provider under the following terms and conditions: 10.2 Notwithstanding any language in this Agreement regarding access to OSS to the contrary, CLEC shall be permitted to access AT&T-21STATE OSS via a Service Bureau Provider as follows: 11.1.1 10.2.1 CLEC shall be permitted to access AT&T-21STATE application-to-application OSS interfaces interfaces, via a Service Bureau Provider where CLEC has entered into an agency relationship with such Service Bureau Provider, and the Service Bureau Provider has executed an agreement Agreement with AT&T-21STATE AT&T- 21STATE to allow Allow Service Bureau Provider to establish access to and use of AT&T-21STATE’s OSS. 11.1.2 10.2.2 CLEC’s use of a Service Bureau Provider shall not relieve CLEC of the obligation to abide by all terms and conditions of this Agreement. CLEC must ensure that its agent properly performs all OSS obligations of CLEC under this Agreement, which CLEC delegates to Service Bureau Provider. Page 78 of 102 Version: 4Q15 – Resale – 10/20/15. 11.1.3 10.2.3 It shall be the obligation of CLEC to provide Notice notice in accordance with the Notice notice provisions of the General Terms and Conditions of this Agreement whenever it establishes established an agency relationship with a Service Bureau Provider or terminates such a relationship. AT&T-21STATE shall have a reasonable transition time to establish a connection to a Service Bureau Provider once CLEC provides Noticenotice. Additionally, AT&T- 21STATE AT&T-21STATE shall have a reasonable transition period to terminate any such connection after Notice notice from CLEC that it has terminated its agency relationship with a Service Bureau Provider. 11.2 10.3 AT&T-21STATE shall not be obligated to pay liquidated damages or assessments for noncompliance with a performance measurement to the extent that such noncompliance was the result of actions or events beyond AT&T- 21STATE’s AT&T-21STATE's control associated with Third Party third-party systems or equipment including systems, equipment and services provided by a Service Bureau Provider (acting as CLEC’s agent for connection to AT&T-21STATE’s OSS) which could not be avoided by AT&T-21STATE through the exercise of reasonable diligence or delays or other problems resulting from actions of a Service Bureau Provider, including Service Bureau provided processes, services, systems or connectivity. Page 79 of 102 Version: 4Q15 – Resale – 10/20/15 Section Page Number.