Service Descriptions and Plans. Provided that You are eligible for Services, have purchased a support plan and have paid Hitachi all applicable fees in full and subject to Section 3, Hitachi will provide the Services for the relevant Products as specified in Your Order to Hitachi or a Hitachi Partner in accordance with these WMS Terms. Service descriptions and further details for Your Service coverage are contained at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service-descriptions-and- deliverables.pdf (“Service Descriptions”). The Service Descriptions form part of and are incorporated by reference into these WMS Terms. Hitachi may update the Service Descriptions from time to time and the updates will form part of, and will be incorporated into these WMS Terms, from the date of publication. Services may not be available in certain locations and may vary between locations, Product type or family, as specified in the Service Descriptions. Additional information regarding the Premium, Standard and Weekday Basic support offerings are available at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer-support.html.
Appears in 3 contracts
Samples: Solution Framework Agreement, Solution Framework Agreement, Warranty and Maintenance and Support Terms
Service Descriptions and Plans. Provided that You are eligible for Services, have purchased a support plan and have paid Hitachi all applicable fees in full and subject to Section 3, Hitachi will provide the Services for the relevant Products as specified in Your Order to Hitachi or a Hitachi Partner in accordance with these WMS Terms. Service descriptions and further details for Your Service coverage are contained at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service-descriptions-and- deliverables.pdf (“Service Descriptions”). The Service Descriptions form part of and are incorporated by ;S͞ervice Descriptions͟Ϳ͘ dŚĞ ^ĞƌǀŝĐĞ ĞƐĐƌŝƉƚŝŽŶƐ ĨŽƌŵ Ɖ reference into these WMS Terms. Hitachi may update the Service Descriptions from time to time and the updates will form part of, and will be incorporated into these WMS Terms, from the date of publication. Services may not be available in certain locations and may vary between locations, Product type or family, as specified in the Service Descriptions. Additional information regarding the Premium, Standard and Weekday Basic support offerings are available at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer-support.htmlxxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer- support.html.
Appears in 2 contracts
Service Descriptions and Plans. Provided that You are eligible for Services, have purchased a support plan and have paid Hitachi all applicable fees in full and subject to Section 3, Hitachi will provide the Services for the relevant Products as specified in Your Order to Hitachi or a Hitachi Partner in accordance with these WMS Terms. Service descriptions and further details for Your Service coverage are contained at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service-descriptions-and- deliverables.pdf (“Service Descriptions”). The Service Descriptions form part of and are incorporated by reference ;S͞ervice Descriptions͟Ϳ͘ dŚĞ ^ĞƌǀŝĐĞ ĞƐĐƌŝƉƚŝŽŶƐ ĨŽƌŵ ƉĂƌƚ into these WMS Terms. Hitachi may update the Service Descriptions from time to time and the updates will form part of, and will be incorporated into these WMS Terms, from the date of publication. Services may not be available in certain locations and may vary between locations, Product type or family, as specified in the Service Descriptions. Additional information regarding the Premium, Standard and Weekday Basic support offerings are available at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer-support.html.
Appears in 1 contract
Samples: Framework Agreement
Service Descriptions and Plans. Provided that You are eligible for Services, have purchased a support plan and have paid Hitachi all applicable fees in full and subject to Section 3, Hitachi will provide the Services for the relevant Products as specified in Your Order to Hitachi or a Hitachi Partner in accordance with these WMS Terms. Service descriptions and further details for Your Service coverage are contained at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service-descriptions-and- xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en- us/pdf/specifications/hitachi-support-service-descriptions-and-deliverables.pdf (“Service Descriptions”). The Service Descriptions form part of and are incorporated by reference into these WMS Terms. Hitachi may update the Service Descriptions from time to time and the updates will form part of, and will be incorporated into these WMS Terms, from the date of publication. Services may not be available in certain locations and may vary between locations, Product type or family, as specified in the Service Descriptions. Additional information regarding the Premium, Standard and Weekday Basic support offerings are available at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer-support.htmlxxxxx://xxx.xxxxxxxxxxxxxx.xxx/en- us/services/customer-support.html.
Appears in 1 contract
Samples: Framework Agreement
Service Descriptions and Plans. Provided that You are eligible for Services, have purchased a support plan and have paid Hitachi all applicable fees in full and subject to Section 3, Hitachi will provide the Services for the relevant Products as specified in Your Order to Hitachi or a Hitachi Partner in accordance with these WMS Terms. Service descriptions and further details for Your Service coverage are contained at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service-descriptions-and- deliverables.pdf xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service- descriptions-and-deliverables.pdf (“Service Descriptions”). The Service Descriptions form part of and are incorporated by reference into these WMS Terms. Hitachi may update the Service Descriptions from time to time and the updates will form part of, and will be incorporated into these WMS Terms, from the date of publication. Services may not be available in certain locations and may vary between locations, Product type or family, as specified in the Service Descriptions. Additional information regarding the Premium, Standard and Weekday Basic support offerings are available at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer-support.htmlxxxxx://xxx.xxxxxxxxxxxxxx.xxx/en- us/services/customer-support.html.
Appears in 1 contract
Samples: Master Agreement
Service Descriptions and Plans. Provided that You are eligible for Services, have purchased a support plan and have paid Hitachi all applicable fees in full and subject to Section 3, Hitachi will provide the Services for the relevant Products as specified in Your Order to Hitachi or a Hitachi Partner in accordance with these WMS Terms. Service descriptions and further details for Your Service coverage are contained at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/pdf/specifications/hitachi-support-service-descriptions-and- xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en- us/pdf/specifications/hitachi-support-service-descriptions-and-deliverables.pdf (“Service Descriptions”). The Service Descriptions form part of and are incorporated by reference into these WMS Terms. Hitachi may update the Service Descriptions from time to time and the updates will form part of, and will be incorporated into these WMS Terms, from the date of publication. Services may not be available in certain locations and may vary between locations, Product type or family, as specified in the Service Descriptions. Additional information regarding the Premium, Standard and Weekday Basic support offerings are available at xxxxx://xxx.xxxxxxxxxxxxxx.xxx/en-us/services/customer-support.htmlxxxxx://xxx.xxxxxxxxxxxxxx.xxx/en- us/services/customer-support.html.
Appears in 1 contract
Samples: Solution Framework Agreement