Common use of Service Management Clause in Contracts

Service Management. Each Party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s primary point of contact for day-to-day communications, consultation and decision- making regarding the CiteRight Services (each, a “Service Manager”). Each Service Manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party under this Agreement. Each Party shall ensure that its Service Manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party shall use commercially reasonable efforts to maintain the same Service Manager in place throughout the Term. If either Party’s Service Manager ceases to be employed by such Party or such Party otherwise wishes to replace its Service Manager, such Party shall promptly name a new Service Manager by written notice to the other Party.

Service Management. Each Party shall, throughout the Term, maintain within its organization a service manager to serve as such the Party’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Subscriptions. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such the Party under this Agreement. Each Party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party shall use commercially reasonable efforts to maintain the same Service Manager in place throughout the Term. If either Party’s Service Manager service manager ceases to be employed by such the Party or such the Party otherwise wishes to replace its Service Managerservice manager, such the Party shall promptly name a new Service Manager service manager by written notice to the other Party.

Service Management. Each Party party shall, throughout the Term, maintain within its organization organisation a service manager to serve as such Partyparty’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational organisational authority, skill, experience and other qualifications to perform in such capacity. The parties’ initial service managers shall be set forth in the Key Terms Schedule. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Partyparty’s Service Manager service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Partyparty’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party shall use commercially reasonable efforts to maintain the same Service Manager in place throughout the Term. If either Partyparty’s Service Manager service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Partyparty’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-to- day consents and approvals on behalf of such Party party under this Cloud Services Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Partyparty’s Service Manager service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party of the Company and Facility shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party under this Agreement. Each Party of the Company and Facility shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party shall use commercially reasonable efforts to maintain the same Service Manager in place throughout the Term. If either Partythe Company’s Service Manager service manager or Facility’s service manager ceases to be employed by such Party or such Party otherwise wishes to replace its Service Managerservice manager, such Party shall promptly name a new Service Manager service manager by written notice to the other Party.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s party's primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Party’s Service Manager party's service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s party's primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Hosted Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Party’s Service Manager party's service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s its primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-to- day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. The parties’ initial service managers are identified in the Key Terms Schedule. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Partyparty’s Service Manager service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty, email to suffice.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s party's primary point of contact for day-to-day communications, consultation consultation, and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)this Agreement. Each Service Manager service manager shall be responsible for providing all day-day- to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience experience, and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Party’s Service Manager party's service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Partyparty’s primary point of contact for day-to-day communications, consultation consultation, and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)this Agreement. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience experience, and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Partyparty’s Service Manager service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s party's primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. The parties' initial service managers are identified in Order Form. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Party’s Service Manager party's service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)Services. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party under this Exchange Agreement. Each Party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Party’s Service Manager service manager ceases to be employed by such Party or such Party otherwise wishes to replace its Service Managerservice manager, such Party shall promptly name a new Service Manager service manager by written notice to the other Party.

Service Management. Each Party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s primary point of contact for day-to-day communications, consultation and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”). Each Service Manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party under this Agreement. Each Party shall ensure that its Service Manager has the requisite organizational authority, skill, experience and other qualifications to perform in such capacity. Each Party shall use commercially reasonable best efforts to maintain the same Service Manager in place throughout the Term. If either Party’s Service Manager ceases to be employed by such Party or such Party otherwise wishes to replace its Service Manager, such Party shall promptly name a new Service Manager by written notice to the other Party.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Partyparty’s primary point of contact for day-day- to-day communications, consultation consultation, and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)these Terms and Conditions and any Order Form. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreementthese Terms and Conditions and any Order Form. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience experience, and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Partyparty’s Service Manager service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.

Service Management. Each Party party shall, throughout the Term, maintain within its organization a service manager to serve as such Party’s party's primary point of contact for day-to-day communications, consultation consultation, and decision- decision-making regarding the CiteRight Services (each, a “Service Manager”)this Agreement. Each Service Manager service manager shall be responsible for providing all day-to-day consents and approvals on behalf of such Party party under this Agreement. Each Party party shall ensure that its Service Manager service manager has the requisite organizational authority, skill, experience experience, and other qualifications to perform in such capacity. Each Party party shall use commercially reasonable efforts to maintain the same Service Manager service manager in place throughout the Term. If either Party’s Service Manager party's service manager ceases to be employed by such Party party or such Party party otherwise wishes to replace its Service Managerservice manager, such Party party shall promptly name a new Service Manager service manager by written notice to the other Partyparty.