SERVICE PHILOSOPHY Clause Samples
The Service Philosophy clause defines the guiding principles and values that underpin the delivery of services under the agreement. It typically outlines expectations for professionalism, responsiveness, and quality, and may reference standards such as customer focus, continuous improvement, or ethical conduct. By establishing a shared understanding of service expectations, this clause helps ensure both parties are aligned on the approach to service delivery and reduces the risk of misunderstandings regarding performance or conduct.
SERVICE PHILOSOPHY. D3.1 You shall ensure that each Resident has access to a typical range of life experiences and choices. In providing the Services you must:
a. be Resident centred;
b. promote each Resident's independence and quality of life;
c. be comprehensive and multidisciplinary;
d. centrally involve Residents in decisions that affect their lives;
e. actively encourage Residents to maximise their potential for self-help and involvement in the wider community;
f. respect the rights of each Resident;
g. ensure a culturally appropriate service;
h. acknowledge, value and encourage the involvement of families/whānau in the provision of care;
i. ensure the needs of each Resident are met in a caring, comfortable, safe environment that maximises individuality, privacy and health potential; and
j. ensure that people who are dying are supported in an environment that provides comfort, privacy and dignity for both the Resident and their family/whānau.
SERVICE PHILOSOPHY. D3.1 You shall ensure that the Subsidised Residents have access to a typical range of life experiences and choices. In providing the Services you must:
a. Be Resident centred;
b. Promote the Subsidised Resident's independence and quality of life;
c. Be comprehensive and multidisciplinary;
d. Centrally involve Subsidised Residents in decisions that affect their lives;
e. Actively encourage Subsidised Residents to maximise their potential for self help and involvement in the wider community;
f. Respect the rights of each Subsidised Resident;
g. Ensure a culturally appropriate service;
h. Acknowledge, value and encourage the involvement of families/whanau in the provision of care;
i. Ensure the needs of each Subsidised Resident are met in a caring, comfortable, safe environment that maximises individuality, privacy and health potential; and
j. Ensure that people who are dying are supported in an environment that provides comfort, privacy and dignity for both the Subsidised Resident and their family/whanau.
SERVICE PHILOSOPHY. D3.1 You shall ensure that the Subsidised Residents have access to a typical range of life experiences and choices. In providing the Services you must: C:\DOCUMENTS AND SETTINGS\JLH3\LOCAL SETTINGS\TEMPORARY INTERNET FILES\ARRC FINAL 07_COMPLETE.DOC
a. Be Resident centred;
b. Promote the Subsidised Resident's independence and quality of life;
c. Be comprehensive and multidisciplinary;
d. Centrally involve Subsidised Residents in decisions that affect their lives;
e. Actively encourage Subsidised Residents to maximise their potential for self help and involvement in the wider community;
f. Respect the rights of each Subsidised Resident;
g. Ensure a culturally appropriate service;
h. Acknowledge, value and encourage the involvement of families/whanau in the provision of care;
i. Ensure the needs of each Subsidised Resident are met in a caring, comfortable, safe environment that maximises individuality, privacy and health potential; and
j. Ensure that people who are dying are supported in an environment that provides comfort, privacy and dignity for both the Subsidised Resident and their family/whanau.
SERVICE PHILOSOPHY. Discuss what your company believes to be the most important component of the services you provide and explain why.
SERVICE PHILOSOPHY. Contractor agrees to adhere to the following principles in providing long-term care services: • Priority shall be placed on allowing members to reside or return to their home, when appropriate and desired by the member. • Promote a member-centered system through the development of a Plan of Care that is directed to meet the multiple needs of members. • Involve the member and his/her representative in the development of a Plan of Care, selection of providers, monitoring of services, and in transitional planning • Support the members informal support system • Meet the special needs of members who have cognitive impairments, behavioral health needs and other special medical or support needs The composition of the network shall also recognize the multi-lingual, multi-cultural nature of the population to be served and include providers in locations where members are concentrated.