Common use of Service-Related Termination Guidelines Clause in Contracts

Service-Related Termination Guidelines. Subject to the opportunity to cure described below, the Funds may terminate this Agreement in the event that a “Performance Failure”: • Occurs in both transaction processing and telephone service quality in two consecutive quarters during any rolling four-quarter period. • Occurs in any single functional area in three consecutive quarters during any rolling four-quarter period. In the event of a Performance Failure, the Transfer Agent will be given 60 days in which to bring the performance in any category causing a Performance Failure back up to the Standard Performance level. At the end of the 60-day period if such performance is still below the Standard Performance levels, the Funds may at their discretion, notify the Transfer Agent of their intent to terminate the Agreement. Any quarter during which transaction or call volumes exceed the prior four-quarter average volumes by 30% or more will not be counted under these termination guidelines. Definition of Performance Failure

Appears in 3 contracts

Samples: Transfer Agency and Registrar Agreement (Munder Series Trust Ii), Transfer Agency and Registrar Agreement (Munder Series Trust), Transfer Agency and Registrar Agreement (Munder Series Trust)

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Service-Related Termination Guidelines. Subject to the opportunity to cure described below, the Funds may terminate this Agreement in the event that a "Performance Failure": . Occurs in both transaction processing and telephone service quality in two consecutive quarters during any rolling four-quarter period. -or- . Occurs in any single functional area in three consecutive quarters during any rolling four-quarter period. In the event of a Performance Failure, the Transfer Agent will be given 60 days in which to bring the performance in any category causing a Performance Failure back up to the Standard Performance level. At the end of the 60-day period if such performance is still below the Standard Performance levels, the Funds may at their discretion, notify the Transfer Agent of their intent to terminate the Agreement. Any quarter during which transaction or call volumes exceed the prior four-quarter average volumes by 30% or more will not be counted under these termination guidelines. Definition of Performance Failure.

Appears in 1 contract

Samples: Agency and Registrar Agreement (Munder Framlington Funds Trust)

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Service-Related Termination Guidelines. Subject to the opportunity to cure described below, the Funds may terminate this Agreement in the event that a "Performance Failure": . Occurs in both transaction processing and telephone service quality in two consecutive quarters during any rolling four-quarter period. -or- . Occurs in any single functional area in three consecutive quarters during any rolling four-quarter period. In the event of a Performance Failure, the Transfer Agent will be given 60 days in which to bring the performance in any category causing a Performance Failure back up to the Standard Performance level. At the end of the 60-day period if such performance is still below the Standard Performance levels, the Funds may at their discretion, notify the Transfer Agent of their intent to terminate the Agreement. Any quarter during which transaction or call volumes exceed the prior four-quarter average volumes by 30% or more will not be counted under these termination guidelines. Definition of Performance Failure

Appears in 1 contract

Samples: Transfer Agency and Registrar Agreement (St Clair Funds Inc)

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