Common use of Service Request Process Clause in Contracts

Service Request Process. Service Provider shall provide Services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL resources to support the Services. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

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Service Request Process. Service Provider shall provide Services services only upon the written request of the other party (“Service Recipient Recipient”) under a separate SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use its commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL Service Provider resources to support the Services. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

Service Request Process. Service Provider shall provide Services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL resources to support the Services. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

Service Request Process. Service Provider shall provide Services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL Service Provider resources to support the Services. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

Service Request Process. Service Provider shall provide Services services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL resources to support the Servicesservices. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

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Service Request Process. Service Provider shall provide Services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL Service Provider resources to support the Servicesservices. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

Service Request Process. Service Provider shall provide Services only upon the written request of Service Recipient under a SOW. Service Recipient will use its commercially reasonable efforts to provide Service Provider with at least two (2) weeks advanced notice for the request for Services under any SOW. Service Provider will use commercially reasonable efforts to provide the Services within the timeframe requested by Service Recipient in the SOW, but will not have an obligation to do so until a signed SOW is returned to Service Recipient. Each SOW for Services shall include a clear statement of requirements, which shall include timing for assistance, the identified issue or problem statement, the expected deliverables to be delivered, the estimated hours of Services required or the cap of hours if such a limitation exists, and the SSL SunEdison resources to support the Services. Each SOW shall follow the format as provided.

Appears in 2 contracts

Samples: Transition Services Agreement (SunEdison Semiconductor LTD), Transition Services Agreement (SunEdison Semiconductor Pte. Ltd.)

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