Common use of Service Speed and Availability Clause in Contracts

Service Speed and Availability. The Service speeds or bandwidth identified in Frontier’s marketing materials and/or other communications with you reflect Service capability speeds in Service speed tiers. The Service tiers may be denoted by a name, and/or by a number that identifies the high-end of that Service tier’s maximum speed range delivered to our demarcation point at your home. The maximum or high-end of the speed range in a Service tier represents the potential wired maximum speed capability in that Service tier for the Service up to entry into Your premises at the network interface device (NID) or optical network terminal (ONT), but is not a statement, representation or guarantee of the maximum speed you will receive. Some applications such as a short email without attachments or basic Web browsing do not require high speed service capability to function optimally, while other activities such as transferring large data files can be performed faster with higher speed services. The speed capability of the Service plan you purchase may not be suitable for some applications, particularly those involving high-bandwidth uses such as streaming video or video conferencing. Bandwidth is provided on a per-line (not a per-device) basis. The maximum speed you will receive will depend on a multitude of factors, including, among other things: the type of cable facilities (fiber versus copper) and equipment used to provide Services, distance of your premises from our nearest remote terminal or central office; and number of other users on the portion of our network that connects you to the remainder of our network or the Internet; interference; the wiring connecting to the NID or ONT and inside your premises; and the number, type, operating system, age and configuration of the modem, router devices connecting to and using the Service and the type of use . Furthermore, the speed you receive at a point in time may vary and may be less than or exceed your maximum speed, depending on, among other things, the composition of the information or files you are accessing, usage, and traffic on the Internet, the server with which you are communicating, and the networks you and others are using when communicating. Frontier makes no promise or warranty, express or implied, that you will be able to download or upload data at any particular speed. If you are dissatisfied with the speed of Service you are receiving, you must contact Frontier in writing to the addresses identified in the Notices section below or by contacting our customer contact center at the telephone number identified on your Frontier bill and provide Frontier with the opportunity to investigate and attempt to address any issues with the Service. Service is subject to technical line qualification. Service is not available to all locations, and may not be available at certain speeds (or at all) at your location, even if Service is offered in your area or our initial testing indicated that your line qualified for a particular speed or Service. Installation options vary, and charges may apply. In order to utilize Service, you must have a computer or device with sufficient Internet- compatible equipment and operating system and other software, including compatible Ethernet, USB or WiFi equipment and software. The Service may be interrupted from time to time or the speed temporarily reduced for a variety of reasons, and Frontier does not represent or warrant that the Service or the equipment will be available or perform in a manner that meets your needs. You acknowledge and understand that the Services will not function in the event of a network interruption. Frontier will not be liable for any inconvenience, loss, liability or damage resulting from any preemption, loss, expiration, termination or discontinuation of or interruption of the Service, directly or indirectly caused by Frontier, you or third parties or resulting from any circumstances, including, but not limited to, causes attributable to you or your property, inability to obtain access to the Services, cable cuts or damage, failure of a communications network or our network, inability to access or interruptions in accessing the Services, loss of use of poles or other utility facilities, strike, labor dispute or disruption, riot or insurrection, war, explosion, act of terrorism, malicious mischief, vandalism, fire, flood, natural disasters or other acts of God, medical epidemics, pandemics or outbreaks, failure or reduction of power, or any court order, law, act or order of government restricting or prohibiting the operation or delivery of the Service. Frontier reserves the right to refuse refunds, offsets and credit allowances for interruptions of Service. Frontier also reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the Services (or any function or feature of the Services or any part thereof) without liability.

Service Speed and Availability. The Service speeds or bandwidth identified in Frontier’s marketing materials and/or other communications with you reflect Service capability speeds in Service speed tiers. The Service tiers may be denoted by a name, and/or by a number that identifies the high-end of that Service tier’s tiers maximum speed range delivered to our demarcation point at your home. The maximum or high-end of the speed range in a Service tier represents the potential wired maximum speed capability in that Service tier for the Service up to entry into Your premises at the network interface device (NID) or optical network terminal (ONT), but is not a statement, representation or guarantee of the maximum speed you will receive. Some applications such as a short email without attachments or basic Web browsing do not require high speed service capability to function optimally, while other activities such as transferring large data files can be performed faster with higher speed services. The speed capability of the Service plan you purchase may not be suitable for some applications, particularly those involving high-bandwidth uses such as streaming video or video conferencing. Bandwidth is provided on a per-line (not a per-device) basis. The maximum speed you will receive will depend on a multitude of factors, including, among other things: the type of cable facilities (fiber versus copper) and equipment used to provide Services, distance of your premises from our nearest remote terminal or central office; and number of other users on the portion of our network that connects you to the remainder of our network or the Internet; interference; the wiring connecting to the NID or ONT and inside your premises; and the number, type, operating system, age and configuration of the modem, router and devices connecting to and using the Service and the type of use use. Furthermore, the speed you receive at a point in time may vary and may be less than or exceed your maximum speed, depending on, among other things, the composition of the information or files you are accessing, usage, and traffic on the Internet, the server with which you are communicating, and the networks you and others are using when communicating. Frontier makes no promise or warranty, express or implied, that you will be able to download or upload data at any particular speed. If you are dissatisfied with the speed of Service you are receiving, you must contact Frontier in writing to the addresses identified in the Notices section below or by contacting our customer contact center at the telephone number identified on your Frontier bill and provide Frontier with the opportunity to investigate and attempt to address any issues with the Service. Service is subject to technical line qualification. Service is not available to all locations, and may not be available at certain speeds (or at all) at your location, even if Service is offered in your area or our initial testing indicated that your line qualified for a particular speed or Service. Installation options vary, and charges may apply. In order to utilize Service, you must have a computer or device with sufficient Internet- compatible equipment and operating system and other software, including compatible Ethernet, USB or WiFi equipment and software. The Service may be interrupted from time to time or the speed temporarily reduced for a variety of reasons, and Frontier does not represent or warrant that the Service or the equipment will be available or perform in a manner that meets your needs. You acknowledge and understand that the Services will not function in the event of a network interruption. Frontier will not be liable for any inconvenience, loss, liability or damage resulting from any preemption, loss, expiration, termination or discontinuation of or interruption of the Service, directly or indirectly caused by Frontier, you or third parties or resulting from any circumstances, including, but not limited to, causes attributable to you or your property, inability to obtain access to the Services, cable cuts or damage, failure of a communications network or our network, inability to access or interruptions in accessing the Services, loss of use of poles or other utility facilities, strike, labor dispute or disruption, riot or insurrection, war, explosion, act of terrorism, malicious mischief, vandalism, fire, flood, natural disasters or other acts of God, medical epidemics, pandemics or outbreaks, failure or reduction of power, or any court order, law, act or order of government restricting or prohibiting the operation or delivery of the Service. Frontier reserves the right to refuse refunds, offsets and credit allowances for interruptions of Service. Frontier also reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the Services (or any function or feature of the Services or any part thereof) without liability.

Service Speed and Availability. The Broadband Service speeds or bandwidth identified in Frontier’s marketing materials and/or and other communications with you reflect Service capability speeds in Service speed tiers. The Service tiers may be are generally denoted by a name, and/or and by a number that identifies the high-end of that Service tier’s maximum speed range delivered to our demarcation point at your homerange. The maximum or high-end of the speed range in a Service tier represents the potential wired maximum speed capability in that Service tier for the Service up to entry into Your premises at the network interface device (NID) or optical network terminal (ONT)tier, but is not a statement, representation or guarantee of the maximum speed you will receive. Some applications such as a short email without attachments or basic Web browsing do not require high speed service capability to function optimally, while other activities such as transferring large data files can be performed faster with higher speed services. The speed capability of the Service plan you purchase may not be suitable for some applications, particularly those involving high-bandwidth uses such as streaming video or video conferencing. Bandwidth is provided on a per-line (not a per-device) basis. The maximum speed you will receive will depend on a multitude of factors, including, among other things: the type of cable facilities (fiber versus copper) and equipment used to provide Services, distance of your premises from our nearest remote terminal or central office; the equipment in use and number of other users on the portion of our network that connects you to the remainder of our network or the Internet; interference; the wiring connecting to the NID or ONT and inside your premises; and the numbercapacity or performance of your computer, type, operating system, age and configuration of the device or modem, router devices connecting to and using the Service and the type of use . Furthermore, the speed you receive at a point in time may vary and may be less than or exceed your maximum speed, depending on, among other things, the composition of the information or files you are accessing, usage, and traffic on the Internet, the server with which you are communicating, and the networks you and others are using when communicating. Frontier makes no promise or warranty, express or implied, that you will be able to download or upload data at any particular speed. If you are dissatisfied with the speed of Service you are receiving, you must contact Frontier in writing to the addresses identified in the Notices section below or by contacting our customer contact center at the telephone number identified on your Frontier bill xxxx and provide Frontier with the opportunity to investigate and attempt to address any issues with the Service. Service is subject to technical line qualification. Service is not available to all locations, and may not be available at certain speeds (or at all) at your location, even if Service is offered in your area or our initial testing indicated that your line qualified for a particular speed or Service. Installation options vary, and charges may apply. In order to utilize Service, you must have a computer or device with sufficient Internet- Internet-compatible equipment and operating system and other software, including compatible Ethernet, USB or WiFi equipment and software. The Service may be interrupted from time to time or the speed temporarily reduced for a variety of reasons, and Frontier does not represent or warrant that the Service or the equipment will be available or perform in a manner that meets your needs. You acknowledge and understand that the Services will not function in the event of a network interruption. Frontier will not be liable for any inconvenience, loss, liability or damage resulting from any preemption, loss, expiration, termination or discontinuation of or interruption of the Service, directly or indirectly caused by Frontier, you or third parties or resulting from any circumstances, including, but not limited to, causes attributable to you or your property, inability to obtain access to the Services, cable cuts or damage, failure of a communications network or our network, inability to access or interruptions in accessing the Services, loss of use of poles or other utility facilities, strike, labor dispute or disruptiondispute, riot or insurrection, war, explosion, act of terrorism, malicious mischief, vandalism, fire, flood, natural disasters flood or other acts of God, medical epidemics, pandemics or outbreaks, failure or reduction of power, or any court order, law, act or order of government restricting or prohibiting the operation or delivery of the Service. Frontier reserves the right to refuse refunds, offsets and credit allowances for interruptions of Service. Frontier also reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the Services (or any function or feature of the Services or any part thereof) without liability.

Service Speed and Availability. The Broadband Service speeds or bandwidth identified in Frontier’s marketing materials and/or and other communications with you reflect Service capability speeds in Service speed tiers. The Service tiers may be are generally denoted by a name, and/or and by a number that identifies the high-end of that Service tier’s maximum speed range delivered to our demarcation point at your homerange. The maximum or high-end of the speed range in a Service tier represents the potential wired maximum speed capability in that Service tier for the Service up to entry into Your premises at the network interface device (NID) or optical network terminal (ONT)tier, but is not a statement, representation or guarantee of the maximum speed you will receive. Some applications such as a short email without attachments or basic Web browsing do not require high speed service capability to function optimally, while other activities such as transferring large data files can be performed faster with higher speed services. The speed capability of the Service plan you purchase may not be suitable for some applications, particularly those involving high-high- bandwidth uses such as streaming video or video conferencing. Bandwidth andwidth is provided on a per-line (not a per-device) basis. The maximum speed you will receive will depend on a multitude of factors, including, among other things: the type of cable facilities (fiber versus copper) and equipment used to provide Services, distance of your premises from our nearest remote terminal or central office; the equipment in use and number of other users on the portion of our network that connects you to the remainder of our network or the Internet; interference; the wiring connecting to the NID or ONT and inside your premises; and the numbercapacity or performance of your computer, type, operating system, age and configuration of the device or modem, router devices connecting to and using the Service and the type of use . Furthermore, the speed you receive at a point in time may vary and may be less than or exceed your maximum speed, depending on, among other things, the composition of the information or files you are accessing, usage, and traffic on the Internet, the server with which you are communicating, and the networks you and others are using when communicating. Frontier makes no promise or warranty, express or implied, that you will be able to download or upload data at any particular speed. If you are dissatisfied with the speed of Service you are receiving, you must contact Frontier in writing to the addresses identified in the Notices section below or by contacting our customer contact center at the telephone number identified on your Frontier bill and provide Frontier with the opportunity to investigate and attempt to address any issues with the Service. Service is subject to technical line qualification. Service is not available to all locations, and may not be available at certain speeds (or at all) at your location, even if Service is offered in your area or our initial testing indicated that your line qualified for a particular speed or Service. Installation options vary, and charges may apply. In order to utilize Service, you must have a computer or device with sufficient Internet- compatible equipment and operating system and other software, including compatible Ethernet, USB or WiFi equipment and software. The Service may be interrupted from time to time or the speed temporarily reduced for a variety of reasons, and Frontier does not represent or warrant that the Service or the equipment will be available or perform in a manner that meets your needs. You acknowledge and understand that the Services will not function in the event of a network interruption. Frontier will not be liable for any inconvenience, loss, liability or damage resulting from any preemption, loss, expiration, termination or discontinuation of or interruption of the Service, directly or indirectly caused by Frontier, you or third parties or resulting from any circumstances, including, but not limited to, causes attributable to you or your property, inability to obtain access to the Services, cable cuts or damage, failure of a communications network or our network, inability to access or interruptions in accessing the Services, loss of use of poles or other utility facilities, strike, labor dispute or disruptiondispute, riot or insurrection, war, explosion, act of terrorism, malicious mischief, vandalism, fire, flood, natural disasters flood or other acts of God, medical epidemics, pandemics or outbreaks, failure or reduction of power, or any court order, law, act or order of government restricting or prohibiting the operation or delivery of the Service. Frontier reserves the right to refuse refunds, offsets and credit allowances for interruptions of Service. Frontier also reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the Services (or any function or feature of the Services or any part thereof) without liability.