Service Termination Remedy. Customer will be entitled to: (a) cancel the Business VPN Service at a Location if the cumulative maximum credit for such Location’s Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period , by giving Orange at least 30 days prior written notice; or (b) cancel the Business VPN Service at all Locations if the cumulative maximum credit for Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period for more than 50% of the total number of Locations, by giving Orange at least 30 days prior written notice. For purposes of this Clause 1.3.4, a "12-Month rolling period" means a period of 12 consecutive Months determined on a rolling basis, with a 12-Month period starting anew immediately after the end of the preceding 12-Month cycle. For example, if the first 12-Month rolling period is from June 1, 2016 through May 31, 2017, then the next 12-Month cycle will start on June 1, 2017 and end on May 31, 2018, and so on.
Appears in 6 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Service Termination Remedy. Customer will be entitled to:to:
(a) cancel the Business VPN Service at a Location if the cumulative maximum credit for such Location’s Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period , by giving Orange at least 30 days prior written notice; or
(b) cancel the Business VPN Service at all Locations if the cumulative maximum credit for Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period for more than 50% of the total number of Locations, by giving Orange at least 30 days prior written notice. For purposes of this Clause 1.3.4, a "12-Month rolling period" means a period of 12 consecutive Months determined on a rolling basis, with a 12-Month period starting anew immediately after the end of the preceding 12-12- Month cycle. For example, if the first 12-Month rolling period is from June 1, 2016 through May 31, 2017, then the next 12-Month cycle will start on June 1, 2017 and end on May 31, 2018, and so on.
Appears in 2 contracts
Service Termination Remedy. Customer will be entitled to:to:
(a) cancel the Business VPN Service at a Location if the cumulative maximum credit for such Location’s Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period , by giving Orange at least 30 days prior written notice; or
(b) cancel the Business VPN Service at all Locations if the cumulative maximum credit for Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period for more than 50% of the total number of Locations, by giving Orange at least 30 days prior written notice. For purposes of this Clause 1.3.4, a "12-Month rolling period" means a period of 12 consecutive Months determined on a rolling basis, with a 12-Month period starting anew immediately after the end of the preceding 12-Month cycle. For example, if the first 12-Month rolling period is from June 1, 2016 through May 31, 2017, then the next 12-Month cycle will start on June 1, 2017 and end on May 31, 2018, and so on.
Appears in 1 contract
Samples: Service Level Agreement
Service Termination Remedy. Customer will be entitled to:to:
(a) cancel the Business VPN Service at a Location if the cumulative maximum credit for such Location’s Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period , by giving Orange at least 30 days prior written notice; or
(b) cancel the Business VPN Service at all Locations if the cumulative maximum credit for Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period for more than 50% of the total number of Locations, by giving Orange at least 30 days prior written notice. For purposes of this Clause 1.3.4, a "“12-Month rolling period" ” means a period of 12 consecutive Months determined on a rolling basis, with a 12-Month period starting anew immediately after the end of the preceding 12-Month cycle. For example, if the first 12-Month rolling period is from June 1, 2016 through May 31, 2017, then the next 12-Month cycle will start on June 1, 2017 and end on May 31, 2018, and so on.
Appears in 1 contract
Samples: Service Level Agreement
Service Termination Remedy. Customer will be entitled to:
(a) cancel the Business VPN Service at a Location if the cumulative maximum credit for such Location’s Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period , by giving Orange at least 30 days prior written notice; or
(b) cancel the Business VPN Service at all Locations if the cumulative maximum credit for Site Availability Service Level or the Global Backbone Availability Service Level (as applicable) is due in 2 consecutive Months, or in any 4 Months during a 12-Month rolling period for more than 50% of the total number of Locations, by giving Orange at least 30 days prior written notice. For purposes of this Clause 1.3.41.3.3, a "12-Month rolling period" means a period of 12 consecutive Months determined on a rolling basis, with a 12-Month period starting anew immediately after the end of the preceding 12-Month cycle. For example, if the first 12-Month rolling period is from June 1, 2016 through May 31, 2017, then the next 12-Month cycle will start on June 1, 2017 and end on May 31, 2018, and so on.
Appears in 1 contract
Samples: Service Level Agreement