SERVICING ACTIVITIES. The Service Provider shall maintain, and provide administrative and servicing functions in relation to, the accounts of Customers (the “Servicing Activities”), which shall, except as the parties may otherwise agree from time to time, include without limitation: (i) answering Customer inquiries regarding account status and history, the manner in which purchases, exchanges and redemptions of the Shares may be effected, the proxy voting policies and record of the Trust, and other matters pertaining to the Funds; (ii) assisting Customers in designating and changing dividend options, account designations and addresses; (iii) establishing and maintaining certain shareholder accounts and records, as may reasonably be requested from time to time by the Trust; (iv) assisting in processing Share purchase, exchange, and redemption transactions; (v) arranging for the wiring of funds relating to transactions in Shares; (vi) transmitting and receiving funds in connection with Customer orders to purchase, exchange, or redeem Shares; (vii) verifying and guaranteeing Customer signatures in connection with redemption orders, transfers among and changes in Customer-designated accounts; (viii) providing periodic statements showing a Customer’s account balances and, to the extent practicable, integration of such information with information concerning other client transactions otherwise effected with or through the Service Provider; (ix) furnishing on behalf of the Trust’s distributor (either separately or on an integrated basis with other reports sent to a Customer by the Service Provider) periodic statements and confirmations of all purchases, exchanges, and redemptions of Shares in a Customer’s account required by applicable federal or state law, all such confirmations and statements to conform to Rule 10b-10 under the Securities Exchange Act of 1934, as amended, and other applicable legal requirements; (x) transmitting proxy statements, annual reports, updating prospectuses, and other communications from the Trust to Customers; (xi) receiving, tabulating, and transmitting to the Trust proxies executed by Customers with respect to annual and special meetings of shareholders of the Trust; (xii) providing reports (at least monthly, but more frequently if so requested by the Trust’s distributor) containing state-by-state listings of the principal residences of the beneficial owners of the Shares; (xiii) completing all customer identification procedures in relation to the Customers under the Trust’s anti-money laundering program and taking all appropriate action in relation to Customers under anti-money laundering requirements, including closing Customer accounts, notifying appropriate authorities of money laundering concerns and deferring payments of redemption proceeds while money laundering concerns are investigated; (xiv) providing to Customers who are individuals all privacy notices and other communications required under Regulation S-P, which shall be given on the basis that any such Customer is a “customer” as defined in Rule 3(j) of Regulation S-P of the Service Provider rather than of the Trust; and (xv) providing such other related services as the Trust or a Customer may reasonably request.
Appears in 6 contracts
Samples: Shareholder Servicing Agreement (CRM Mutual Fund Trust), Shareholder Servicing Agreement (CRM Mutual Fund Trust), Shareholder Servicing Agreement (CRM Mutual Fund Trust)
SERVICING ACTIVITIES. The Service Provider shall maintain, and provide administrative and servicing functions in relation to, the accounts of Customers (the “"Servicing Activities”"), which shall, except as the parties may otherwise agree from time to time, include without limitation:
(i) answering Customer inquiries regarding account status and history, the manner in which purchases, exchanges and redemptions of the Shares may be effected, the proxy voting policies and record of the Trust, and other matters pertaining to the Funds;
(ii) assisting Customers in designating and changing dividend options, account designations and addresses;
(iii) establishing and maintaining certain shareholder accounts and records, as may reasonably be requested from time to time by the Trust;
(iv) assisting in processing Share purchase, exchange, and redemption transactions;
(v) arranging for the wiring of funds relating to transactions in Shares;
(vi) transmitting and receiving funds in connection with Customer orders to purchase, exchange, or redeem Shares;
(vii) verifying and guaranteeing Customer signatures in connection with redemption orders, transfers among and changes in Customer-designated accounts;
(viii) providing periodic statements showing a Customer’s 's account balances and, to the extent practicable, integration of such information with information concerning other client transactions otherwise effected with or through the Service Provider;
(ix) furnishing on behalf of the Trust’s 's distributor (either separately or on an integrated basis with other reports sent to a Customer by the Service Provider) periodic statements and confirmations of all purchases, exchanges, and redemptions of Shares in a Customer’s 's account required by applicable federal or state law, all such confirmations and statements to conform to Rule 10b-10 under the Securities Exchange Act of 1934, as amended, and other applicable legal requirements;
(x) transmitting proxy statements, annual reports, updating prospectuses, and other communications from the Trust to Customers;
(xi) receiving, tabulating, and transmitting to the Trust proxies executed by Customers with respect to annual and special meetings of shareholders of the Trust;
(xii) providing reports (at least monthly, but more frequently if so requested by the Trust’s 's distributor) containing state-by-state listings of the principal residences of the beneficial owners of the Shares;
(xiii) completing all customer identification procedures in relation to the Customers under the Trust’s 's anti-money laundering program and taking all appropriate action in relation to Customers under anti-money laundering requirements, including closing Customer accounts, notifying appropriate authorities of money laundering concerns and deferring payments of redemption proceeds while money laundering concerns are investigated;
(xiv) providing to Customers who are individuals all privacy notices and other communications required under Regulation S-P, which shall be given on the basis that any such Customer is a “"customer” " as defined in Rule 3(j) of Regulation S-P of the Service Provider rather than of the Trust; and
(xv) providing such other related services as the Trust or a Customer may reasonably request.
Appears in 3 contracts
Samples: Shareholder Servicing Agreement (CRM Mutual Fund Trust), Shareholder Servicing Agreement (CRM Mutual Fund Trust), Shareholder Servicing Agreement (CRM Mutual Fund Trust)
SERVICING ACTIVITIES. The Service Provider shall maintain, and provide administrative and servicing functions in relation to, the accounts of Customers (the “"Servicing Activities”"), which shall, except as the parties may otherwise agree from time to time, include without limitation:
(i) answering Customer inquiries regarding account status and history, the manner in which purchases, exchanges and redemptions of the Shares may be effected, the proxy voting policies and record of the Trust, and other matters pertaining to the Funds;
(ii) assisting Customers in designating and changing dividend options, account designations and addresses;
(iii) establishing and maintaining certain shareholder accounts and records, as may reasonably be requested from time to time by the Trust;
(iv) assisting in processing Share purchase, exchange, and redemption transactions;
(v) arranging for the wiring of funds relating to transactions in Shares;
(vi) transmitting and receiving funds in connection with Customer orders to purchase, exchange, or redeem Shares;
(vii) verifying and guaranteeing Customer signatures in connection with redemption orders, transfers among and changes in Customer-designated accounts;
(viii) providing periodic statements showing a Customer’s 's account balances and, to the extent practicable, integration of such information with information concerning other client transactions otherwise effected with or through the Service Provider;
(ix) furnishing on behalf of the Trust’s 's distributor (either separately or on an integrated basis with other reports sent to a Customer by the Service Provider) periodic statements and confirmations of all purchases, exchanges, and redemptions of Shares in a Customer’s 's account required by applicable federal or state law, all such confirmations and statements to conform to Rule 10b-10 under the Securities Exchange Act of 1934, as amended, and other applicable legal requirements;
(x) transmitting proxy statements, annual reports, updating prospectuses, and other communications from the Trust to Customers;
(xi) receiving, tabulating, and transmitting to the Trust proxies executed by Customers with respect to annual and special meetings of shareholders of the Trust;
(xii) providing reports (at least monthly, but more frequently if so requested by the Trust’s 's distributor) containing state-by-state listings of the principal residences of the beneficial owners of the Shares;
(xiii) completing all customer identification procedures in relation to the Customers under the Trust’s 's anti-money laundering program and taking all appropriate action in relation to Customers under anti-money laundering requirements, including closing Customer accounts, notifying appropriate authorities of money laundering concerns and deferring payments of redemption proceeds while money laundering concerns are investigated;
(xiv) providing to Customers who are individuals all privacy notices and other communications required under Regulation S-P, which shall be given on the basis that any such Customer is a “"customer” as defined in Rule 3(j) of Regulation S-P " of the Service Provider rather than of the Trust; and
(xv) providing such other related services as the Trust or a Customer may reasonably request.
Appears in 2 contracts
Samples: Shareholder Servicing Agreement (Roxbury Funds), Shareholder Servicing Agreement (Roxbury Funds)