S.I. No. 337 of 2011 (European Communities (Electronic Communications Networks and Services) (Universal Service and Users’ Rights) Regulations 2011 (Ireland): (i) The Customer is able to use all Voice Services provided to access the national emergency call answering services by dialling 999 or 112. However for some Voice Services the Customer acknowledges that the ability to make 999 or 112 emergency calls cannot be guaranteed. If the Customer uses the Service to make emergency calls, the location information received by the emergency services may be limited to the installation address of the primary telephone line, which may not be the location from which the call originate and hence the Voice Service may not be capable of correctly identifying the caller’s location to the emergency service. Emergency calls may fail if there is a power failure or broadband connection failure. Wherever possible alternative arrangements should be made and a primary telephone line maintained. The Customer agrees that it is responsible for ensuring that it puts appropriate measures in place to enable Users to call emergency services. In respect of all other Services, the Customer is not able to use the Service to access the national emergency call answering services.
Appears in 2 contracts
Samples: Products and Services Agreement, Products and Services Agreement
S.I. No. 337 of 2011 (European Communities (Electronic Communications Networks and Services) (Universal Service and Users’ Rights) Regulations 2011 (Ireland): (i) The Customer is able to use all Voice Services provided to access the national emergency call answering services by dialling dialing 999 or 112. However for some Voice Services the Customer acknowledges that the ability to make 999 or 112 emergency calls cannot be guaranteed. If the Customer uses the Service to make emergency calls, the location information received by the emergency services may be limited to the installation address of the primary telephone line, which may not be the location from which the call originate and hence the Voice Service may not be capable of correctly identifying the caller’s location to the emergency service. Emergency calls may fail if there is a power failure or broadband connection failure. Wherever possible alternative arrangements should be made and a primary telephone line maintained. The Customer agrees that it is responsible for ensuring that it puts appropriate measures in place to enable Users to call emergency services. In respect of all other Services, the Customer is not able to use the Service to access the national emergency call answering services.
Appears in 2 contracts
Samples: Telecommunications, Telecommunications