Silverline Shape Defense SaaS Offerings. Silverline Shape Defense SaaS Offerings include: (a) SOC support by phone, chat and email to maintain security policies in support of your covered FQDN(s), including onboarding and configuration of the Silverline Shape Defense Service. (b) Periodic review of automated threats reported by the Silverline Shape Defense Service against your covered FQDN(s). (c) Upon yours request, the SOC may also engage with you for Silverline Shape Defense false positive reviews.
Appears in 5 contracts
Samples: End User Services Agreement, End User Services Agreement, End User Services Agreement
