Common use of SMS Audit Clause in Contracts

SMS Audit. All product authorization must be from SMS only. a) Transaction logs in SMS server and CAS server to confirm the activities related to channel activation and other simulation tests carried out reflects in both SMS and CAS logs with same date & time b) VC number of CAS and SMS for enablement each channel is same in CAS and SMS at any point in time, • Synchronization of the data of both CAS and SMS: CAS and SMS data shall be synchronized with each other. Auditor shall use the facility available in sms to trace data mismatch between CAS and SMS on periodic basis • Auditor shall compare file output of CAS and SMS to generate a 100% match or mismatch error report. • The SMS should be computerized and capable to record the vital information and data concerning the subscribers such as: ▪ Unique Customer Id ▪ Subscription Contract number ▪ Name of the subscriber ▪ Billing Address ▪ Installation Address ▪ Landline telephone number ▪ Mobile telephone number ▪ Email id ▪ A – la carte Channels or Bouquet / Subscriber Packagesubscribed to ▪ Unique STB Number ▪ Unique VC Number • The SMS should be able to undertake the viewing and printing historical data in terms of the activations, deactivations etc. • Location of each and every set top box VC unit • The SMS should be capable of giving the reporting at any desired time about: ▪ The total no subscribers authorized ▪ The total no of subscribers on the network ▪ The total no of subscribers subscribing to a particular service at any particular date. ▪ The details of channels opted by subscriber on A-xx-xxxxx basis. ▪ The Bouquet / Subscriber Packagewise details of the channels in the Bouquet / Subscriber Package. ▪ The Bouquet / Subscriber Package wise subscriber numbers. ▪ The ageing of the subscriber on the particular channel or Bouquet / Subscriber Package ▪ The history of all the above mentioned data for the period of the last 2 years 1. Following parameters should be validated during the common audit of Headend, CAS & SMS i. Review Complete Network Diagram

SMS Audit. All product authorization must be from SMS only. a) Transaction logs in SMS server and CAS server to confirm the activities related to channel activation and other simulation tests carried out reflects in both SMS and CAS logs with same date & time b) VC number of CAS and SMS for enablement each channel is same in CAS and SMS at any point in time, • Synchronization of the data of both CAS and SMS: CAS and SMS data shall be synchronized with each other. Auditor shall use the facility available in sms to trace data mismatch between CAS and SMS on periodic basis • Auditor shall compare file output of CAS and SMS to generate a 100% match or mismatch error report. • • The SMS should be computerized and capable to record the vital information and data concerning the subscribers such as: ▪ Unique Customer Id ▪ Subscription Contract number ▪ Name of the subscriber ▪ Billing Address ▪ Installation Address ▪ Landline telephone number ▪ Mobile telephone number ▪ Email id ▪ A – la carte Channels or Bouquet / Subscriber Packagesubscribed to ▪ Unique STB Number ▪ Unique VC Number • The SMS should be able to undertake the viewing and printing historical data in terms of the activations, deactivations etc. • Location of each and every set top box VC unit • The SMS should be capable of giving the reporting at any desired time about: ▪ The total no subscribers authorized ▪ The total no of subscribers on the network ▪ The total no of subscribers subscribing to a particular service at any particular date. ▪ The details of channels opted by subscriber on A-xx-xxxxx basis. ▪ The Bouquet / Subscriber Packagewise details of the channels in the Bouquet / Subscriber Package. ▪ The Bouquet / Subscriber Package wise subscriber numbers. ▪ The ageing of the subscriber on the particular channel or Bouquet / Subscriber Package ▪ The history of all the above mentioned data for the period of the last 2 years 1. Following parameters should be validated during the common audit of Headend, Headend ,CAS & SMS i. Review Complete Network Diagram