Commercial Audit. 1. Provide system generated Channel-wise and Bouquet / Subscriber Package-wise reports of channels for the platform in a non-editable format.
Commercial Audit. 1. Provide system generated Channel-wise and Bouquet / Subscriber Package-wise reports of channels for the platform in a non-editable format.
2. Understand/ Verify the Customer Life Cycle Management process by performing a walkthrough of the following processes and their underlying systems • Customer acquisition • Provisioning of the subscriber in authentication, billing and SMS system • Bouquet / Subscriber Package change request process • Customer Retention process, if any • Deactivation and churn process
3. Understand/ verify the various Bouquets / Subscriber Package being offered to customers • Obtain details of all approved Bouquets / Subscriber Package and add on which are being offered to customers • Interactions with the Operator’s marketing and sales team on how the various channels are being marketed • Any special marketing schemes or promotions • Details of the consumers subscribing to the various Bouquets / Subscriber Package, including ‘demo’/ free/ complimentary/ testing/ promotional subscribers
4. Understand the declaration report generation process by performing a walkthrough of processes and underlying systems (to understand completeness and accuracy of subscriber report generation process): • Generation of reports for subscriber declaration for Channels or Bouquets / Subscriber Package • Any reconciliations / checks /adjustments carried out before sending the declarations
5. Analyze declaration reports on a sample basis: • Reconciling the declaration figures with base data from various systems (SMS / Provisioning / Billing and Authentication systems). • Analyse the computation of average subscribers. • Ascertain the average subscribers for a specific period on a sample basis by generating a sample report for a given period in the presence of the representative/auditors.
6. Analysis of the following: • Input and change controls of customer data into SMS. • SMS user access controls – authentication, authorization and logging. • Analyze system logs to identify any significant changes or trail of changes made. • Security controls over key databases and systems including not limiting to SMS, Provisioning, authentication and billing systems. • Review the system logic for the reports which are inputs to Broadcaster declarations. • Channel allocation/fixation to a particular LCN/CDN. • Mapping of subscriber id across the CRM and SMS billing system if the same is different across the systems. • Sample of activation and deactivation request logs. •...
Commercial Audit. For at least *** after final payment under this Agreement (or for such longer period of time as may be required by applicable Legal Requirements), Lonza shall maintain complete and accurate books, records, documents, and other evidence of costs, expenses and allowances which are either (a) related to costs and expenses incurred by Lonza which are reimbursable by Trubion under this Agreement, or (b) related to Cancellation Fees and Lonza's related mitigation efforts ("Records").
Commercial Audit. For at least [*] years after final payment under this Agreement (or for such longer period of time as may be required by applicable laws and regulations), CBSB shall maintain complete and accurate books, records, documents, and other evidence of costs, expenses and allowances pertaining to this Agreement and Development Costs (for purposes of this Section 8.7, hereinafter collectively called “Records”) to the extent and in such detail as will properly reflect all costs and expenses incurred by CBSB in connection with this Agreement and/or the Project Scope. Tercica, acting through its independent public accountants of recognized national standing selected by Tercica and reasonably acceptable to CBSB, shall have a right to examine and audit CBSB’s Records [*], upon at least [*] days’ prior written notice. In the event that any such audit reveals a discrepancy between invoiced costs and expenses and actually incurred costs and expenses that is [*] than the total amount of the invoice on which the discrepancy occurs, CBSB shall refund to Tercica an amount equal to such discrepancy, with interest calculated as set forth in Section 8.6, [*]. In the event that any such audit reveals a discrepancy, but such discrepancy is less than [*] than the total amount of the invoice on which the discrepancy occurs, CBSB shall refund to Tercica an amount equal to such discrepancy, with interest calculated as set forth in Section 8.6, but Tercica shall pay all costs of such audit. For the avoidance of doubt, the Parties agree and acknowledge that CBSB will not charge for any internal CBSB costs associated with any audits conducted under this Section 8.7.
Commercial Audit. For at least three (3) years after final payment under ---------------- this Agreement (or for such longer period of time as may be required by applicable laws and regulations), Genentech shall maintain complete and accurate books, records, documents, and other evidence of costs, expenses and allowances pertaining to this Agreement and/or the Tech Transfer Agreement and the Facility Modifications and Services Costs (for purposes of this Section 5.4, hereinafter collectively called "Records") to the ----------- ------- extent and in such detail as will properly reflect all costs and expenses incurred by Genentech in connection with this Agreement and/or the Tech Transfer Agreement. Immunex, acting through its independent public accountants of recognized national standing selected by Immunex and reasonably acceptable to Genentech, shall have a right to examine and audit Genentech's Records once annually, upon at least [*] days' prior written notice, but only in the event that Immunex makes payments under either Section 6.2(a)(5) hereof (Specification and Process Changes) or Section ----------------- ------- 19.3(d)(1) hereof, or under the Letter of Intent or the Tech Transfer ---------- Agreement, and only to the extent that such Records are applicable to determining the accuracy of such payments. * Portions of this exhibit have been omitted pursuant to a request for confidential treatment filed with the Securities and Exchange Commission. The omitted portions of this exhibit have been filed separately with the SEC.
Commercial Audit. For at least three (3) years after final payment under this Agreement (or for such longer period of time as may be required by applicable laws and regulations), Lonza shall maintain complete and accurate books, records, documents, and other evidence of costs, expenses and allowances pertaining to this Agreement and/or the Tech Transfer Agreement and the Facility Modifications and Services Costs (for purposes of this Section 6.6, hereinafter collectively called “Records”) to the extent and in such detail as will properly reflect all costs and expenses incurred by Lonza in connection with this Agreement and/or the Tech Transfer Agreement. Genentech, acting through its independent public accountants of recognized national standing selected by Genentech and reasonably acceptable to Lonza, shall have a right to examine and audit such Records once per Campaign, upon at least twenty (20) days’ prior written notice.
