Software Change Request. (SCR) means a specific Customer requested enhancement to the Hosted Services System with description logged and submitted through the SCR schema in NAVITAIRE’s Internet based customer support tool (Remedy).
Appears in 2 contracts
Samples: Hosted Services Agreement (Spirit Airlines, Inc.), Hosted Services Agreement (Spirit Airlines, Inc.)
Software Change Request. (SCR) means a specific Customer requested enhancement to the Hosted Services System with description logged and submitted through the SCR schema in NAVITAIRE’s NAVITAIRE Internet based customer support tool (Remedy). NAVITAIRE reserves the right to change its support tool and would, in such event, train Customer on the new tool.
Appears in 1 contract
Samples: Hosted Services Agreement (Gol Intelligent Airlines Inc.)
Software Change Request. (SCR) means a specific Customer requested enhancement to the Hosted Services System with description logged and submitted through the SCR schema in NAVITAIRE’s 's Internet based customer support tool (Remedy).
Appears in 1 contract
