Software Maintenance and Support. a) Unless agreed upon otherwise, for one year from date of purchase, Licensor shall make available to Licensee any new, corrected or updated version of the Software as created by Licensor. b) Licensor shall provide email and telephone technical support directly related to issues concerning Software. c) Such enhancement shall include all modifications to the Software which increase the speed, efficiency, improve security, or ease of use of the Software, or add additional capabilities or functionality to the Software. d) Enhancements may not include any substantially new, add-on packs, or rewritten version of the Software. e) Licensee may purchase additional years of software support and maintenance at Licensee’s request. f) Unless extended, Licensor’s Software support and maintenance obligations terminates at the end of the support period.
Appears in 5 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
