Some Business Impact Sample Clauses
Some Business Impact. The basic functions of the software are impaired but a temporary workaround is available or secondary functions of the software are impaired. The impairment causes slightly restricted use in its functionality on clients’ systems.
Some Business Impact. Minor availability or functionality problem that does not have a major effect on business operations or a major problem for which a customer-acceptable workaround exists. No or limited access to the Program but affecting only a single or few users. This includes problems of general work-queue type that do not come within the definitions of Incidents Severity 1 or 2. It does not prevent normal business operations.
Some Business Impact. Low-impact business condition for which an operational workaround exists. The majority of the Licensed Service functions and is still usable. Within twenty-four (24) Business Hours after WCG’s receipt of request for technical support. Severity Level 4 Minimal Business Impact Minor problem or question that does not materially affect the Licensed Service functions. Within twenty-four (24) Business Hours after WCG’s receipt of request for technical support.
Some Business Impact. Important features of the Supported Programs are unavailable but a workaround is available, or less significant features of the Supported Programs are unavailable with no reasonable workaround. Customer's work, regardless of the environment or product usage, has minor loss of operational functionality or implementation resources. Sagent will begin work on the error within a day of notification and will engage development staff. SEVERITY 4 - Minimal Business Impact. Siebel requests information, an enhancement, or documentation clarification regarding the Supported Programs but there is no impact on the operation of the Supported Programs. The implementation or production use of the Supported Programs is continuing and there is no work being impeded at the time. Sagent will provide an initial response regarding the requested information or documentation clarification within one week and will consider enhancements for inclusion in a subsequent Update.
Some Business Impact. Important Software features are unavailable but a workaround is available, or less significant Software features are unavailable with no reasonable workaround. Licensee's use of the Software is continuing with minor loss of functionality. NS8 will provide an initial response to requests for information or documentation clarification within twenty-four (24) hours of notification, and will consider a workaround, if appropriate, or enhancements for inclusion in a subsequent upgrade of the Software.
Some Business Impact. Important Supported Program features are unavailable but a workaround is available, or less significant Supported Program features are unavailable with no reasonable workaround. Customer's work, regardless of the environment or product usage, has minor loss of operational functionality or implementation resources. Siebel will provide initial response regarding the requested information or documentation clarification within twenty-four (24) hours of notification during Technical Support's normal business hours and will consider a workaround, if appropriate, and Supported Program enhancements for inclusion in a subsequent Update. SEVERITY 4 - MINIMAL BUSINESS IMPACT. Customer requests information, an enhancement, or documentation clarification regarding the Supported Programs but there is no impact on the operation of the Supported Programs. Customer's implementation or production use of the Supported Programs is continuing and there is no work being impeded at the time. Siebel will provide initial response regarding the requested information or documentation clarification within forty-eight (48) hours of notification during Technical Support's normal business hours and will consider Program enhancements for inclusion in a subsequent Supported Program Update. Siebel will provide Customer with a single copy of the fix or workaround on suitable media. Customer will distribute the fix or workaround to Supported Programs as necessary.