Common use of SS&C Business Continuity Clause in Contracts

SS&C Business Continuity. The SS&C GCM Program Overview is provided to clients requiring background on business continuity and crisis management programs at SS&C. It includes details on exercises used to test business continuity preparedness. Business Continuity testing includes: Table-top Exercises - These exercises vary from year to year. They are conducted annually and usually several plans are exercised simultaneously. For example, a facility may have one table-top exercise for all the facility occupants which may include multiple plans. GCM administers the exercise and there is a scenario established and challenges presented to participants during the exercise. Action items are identified and documented and are tracked through completion. Relocation Exercises - SS&C uses recovery strategies available to us, such as reciprocal sites, split operations, and remote access from home. Business units are required to exercise their recovery strategies annually. Emergency Notification Exercises - Quarterly notification exercises are performed as part of SS&C’s business continuity preparedness. The goal of each exercise is to achieve at least a 75% response rate within three hours. Business Units that do not reach the goal in three hours will need to repeat the exercise until the acceptable response is achieved. Disaster Recovery/Business Continuity Plan – Business continuity plans (BCP) and Disaster recovery plans (DRP) are defined, documented, reviewed, and tested annually to continue critical activities in the event of an incident and enable resumption of business processes and services after a disruption. All BCP/DR Exercise Summary and BCP/DR Plan Summaries will be provided at least annually to Client or an attestation stating the exercises were conducted successfully and effectively. Tabletop Exercise – SS&C will collaborate with Client in conducting a collaborative business resumption planning and recovery annual exercises, at a minimum a table-top exercise or Client participates in the annual SS&C DR exercise (tabletop).

SS&C Business Continuity. The SS&C GCM Program Overview is provided to clients requiring background on business continuity and crisis management programs at SS&C. It includes details on exercises used to test business continuity preparedness. Business Continuity testing includes: Table-top Exercises - – These exercises vary from year to year. They are conducted annually and usually several plans are exercised simultaneously. For example, a facility may have one table-top exercise for all the facility occupants which may include multiple plans. GCM administers the exercise and there is a scenario established and challenges presented to participants during the exercise. Action items are identified and documented and are tracked through completion. Relocation Exercises - – SS&C uses recovery strategies available to us, such as reciprocal sites, split operations, and remote access from home. Business units are required to exercise their recovery strategies annually. Emergency Notification Exercises - – Quarterly notification exercises are performed as part of SS&C’s business continuity preparedness. The goal of each exercise is to achieve at least a 75% response rate within three hours. Business Units that do not reach the goal in three hours will need to repeat the exercise until the acceptable response is achieved. Disaster Recovery/Business Continuity Plan – Business continuity plans (BCP) and Disaster recovery plans (DRP) are defined, documented, reviewed, and tested annually to continue critical activities in the event of an incident and enable resumption of business processes and services after a disruption. All BCP/DR Exercise Summary and BCP/DR Plan Summaries will be provided at least annually to Client or an attestation stating the exercises were conducted successfully and effectively. Tabletop Exercise – SS&C will collaborate with Client in conducting a collaborative business resumption planning and recovery annual exercises, at a minimum a table-top exercise or Client participates in the annual SS&C DR exercise (tabletop).