Staff Level Resolution Clause Samples
The Staff Level Resolution clause establishes a process for resolving disputes or issues by requiring that they first be addressed by the staff or lower-level representatives of the parties involved. Typically, this means that before escalating a disagreement to higher management or formal dispute resolution mechanisms, the parties must attempt to resolve the matter through discussions between their respective staff members. This approach encourages efficient and informal problem-solving at the earliest stage, helping to prevent unnecessary escalation and fostering cooperative relationships.
Staff Level Resolution. It is the intent of Washington Service Corps to resolve Member and Project Site/Sponsoring Organization problems and disputes as soon as they arise and at the lowest possible administrative level. We hope that problems can be settled at the local level, so that the Member can remain in continuous effective service. Where disputes are not resolved, Members may seek resolution through the following grievance procedures. Prior to requesting a formal hearing, the Parties should first attempt to resolve the dispute through each of these following channels in the order they are listed:
1. Project site staff;
2. WSC Site and Member Services Coordinator;
3. WSC Site and Member Services Supervisor. Staff should provide documentation of these attempts to WSC prior to the Alternative Dispute Resolution or Hearing process.