Common use of STANDARD COMPLETE BILLING SERVICE Clause in Contracts

STANDARD COMPLETE BILLING SERVICE. 8.1 Pursuant to Section 14.2.1 of the Company’s Terms and Conditions, Supplier may elect to take Standard Complete Billing Service from the Company. Customers receiving Daily- Metered Distribution Service with accounts that are balanced on a daily basis shall not be considered for this option and will receive Standard Pass through Billing Service. Notwithstanding the foregoing, a Supplier that has elected Standard Complete Billing Service may request Standard Passthrough Billing Service for their Customers. Which Company may allow at its sole discretion. Standard Complete Billing Service will be provided to Supplier subject to the Company’s system requirements. In such an event, the Customer shall receive a combined bill from the Company for both gas supply and related distribution service. Such combined bill shall be calculated and produced by the Company. 8.2 The Company shall calculate, print, insert and mail combined invoices to the Customer in accordance with the Company’s normal practices for cycle billing, off-cycle billing and budget billing, as well as the applicable provisions of the Company’s Terms and Conditions. The Company will consider reasonable requests from Supplier for rate pricing options, where such requests are provided in writing. Supplier will be responsible for any additional processing, printing and/or programming expenses incurred by Company that result from the implementation of such a request. The Company will provide Supplier with electronic files that report relevant account activity. 8.3 Supplier shall provide the Company with a telephone number where sales and supplier switching inquiries as well as billing inquiries may be directed (set forth in Exhibit B). Supplier is responsible for handling customer requests to switch suppliers and such calls will not be handled by the Company, unless the Customer is returning to Default Service. 8.4 The Company shall respond to Customer telephone inquiries related to billing and payments and contact Customers as required to resolve/correct billing or payment disputes. The Company will process transactions to resolve/correct billing problems and generate correspondence as required to communicate billing information. The Company will re-bill a Customer if so requested by Supplier by written notice, received by Company no more than twenty (20) calendar days after the original billing date, which notice shall include Company’s bill account number for each account to be re-billed. Supplier shall pay Company a processing fee in the amount of five dollars ($5.00) for each time a Customer is re-billed. Notwithstanding any provision of this Agreement to the contrary, the Company is not offering Supplier and shall not provide or be responsible for any type of collection activities including, but not limited to, activities normally undertaken by a collection agency, debt collector or credit bureau as those terms are defined under applicable federal and state law. Acting on behalf of Supplier, Company shall have the right to invoice Supplier’s Customers upon the rendering of gas service. Supplier shall not transfer to Company for collection any overdue or aged accounts and Company has no obligation to accept such accounts, or to present overdue or aged balances to Customers on behalf of Supplier. 8.5 The Company shall provide payment processing and lock boxes for mailed payments. The Company reserves the right to offer payment options consistent with existing practices and procedures. Partial payments will be applied first to any outstanding charges relating to Company Distribution Service, and second to the most overdue supplier charges associated with the Customer. If a Customer pays the Company more than the full amount billed, the Company shall apply any overpayment to the Distribution Service account. The Company reserves the right to enter into payment arrangements with Customers, which may or may not include Supplier charges. Collection of Supplier charges remains the sole responsibility of the Supplier. 8.6 Supplier shall provide timely and accurate information to the Company regarding Customers, rates and any other information necessary for the Company to perform hereunder, including but not limited to information concerning a Customer’s filing of bankruptcy or the Supplier’s pursuit of collection activities. Additional processing runs caused by Supplier’s failure to provide adequate information will be performed at Supplier’s sole expense. Supplier agrees that services rendered by the Company shall not relieve Supplier from any obligation to maintain records or otherwise comply with applicable laws. Supplier agrees that it will maintain backup data and files for all information provided to the Company as protection against any loss of such information. 8.7 In the event Supplier receives a Customer payment directly, in error, Supplier shall immediately forward such payment to Company.

STANDARD COMPLETE BILLING SERVICE. 8.1 Pursuant to Section 14.2.1 In accordance with the provision of the Company’s Terms and Conditions, Supplier may elect to take Standard Complete Billing Service from Option, Company agrees to issue a single xxxx for electric service. Company agrees to use the rates and pricing options supplied by Competitive Supplier to calculate the Competitive Supplier portion of Customer bills, and integrate this billing with Company. Customers receiving Daily- Metered Distribution Service with accounts that are balanced on 's billing in a daily basis shall not be considered for this option and will receive Standard Pass through Billing Service. Notwithstanding the foregoing, a Supplier that has elected Standard Complete Billing Service may request Standard Passthrough Billing Service for their Customers. Which Company may allow at its sole discretion. Standard Complete Billing Service will be provided to Supplier subject single mailing to the Company’s system requirements. In such an event, the Customer shall receive a combined bill from the Company for both gas supply and related distribution serviceCustomer. Such combined bill xxxx shall be calculated and produced by the Company. 8.2 . Company agrees to provide Competitive Supplier with customer usage and billing information, in accordance with EBT Standards. The Company shall calculate, print, insert Competitive Supplier choosing the Standard Complete Billing Service for any account agrees to sell any and mail combined invoices all receivables associated with such billed accounts to the Customer Company in accordance with the Company’s normal practices Terms and Conditions for cycle billing, off-cycle billing Competitive Suppliers and budget billing, as well as the applicable provisions Purchase of Receivables Program. As described in the Company’s Terms and Conditions. The Company will consider reasonable requests from Supplier Conditions for rate pricing options, where such requests are provided in writing. Supplier will be responsible for any additional processing, printing and/or programming expenses incurred by Company that result from the implementation of such a request. The Company will provide Supplier with electronic files that report relevant account activity. 8.3 Supplier shall provide the Company with a telephone number where sales Competitive Suppliers and supplier switching inquiries as well as billing inquiries may be directed (set forth in Exhibit B). Supplier is responsible for handling customer requests to switch suppliers and such calls will not be handled approved by the Company, unless the Customer is returning to Default Service. 8.4 The Company shall respond to Customer telephone inquiries related to billing and payments and contact Customers as required to resolve/correct billing or payment disputes. The Company will process transactions to resolve/correct billing problems and generate correspondence as required to communicate billing information. The Company will re-bill a Customer if so requested by Supplier by written notice, received by Company no more than twenty (20) calendar days after the original billing date, which notice shall include Company’s bill account number for each account to be re-billed. Supplier shall pay Company a processing fee in the amount of five dollars ($5.00) for each time a Customer is re-billed. Notwithstanding any provision of this Agreement to the contraryM.D.P.U., the Company is not offering will purchase all existing Accounts Receivable on the Effective Date using the same discount rates by customer class calculated for revenues billed in the first year of the Program. The Company’s purchase of existing Accounts Receivable will be tracked in a fully reconciling mechanism. As of the Billing Date, title to such Account Receivable shall pass to Company, and Competitive Supplier shall have no rights in or to such Account Receivable and shall not provide seek to collect in any manner such amount from any Customer. Any Account Receivable, or portion thereof, that is sold to the Company under this Agreement and for which payment is received by Competitive Supplier from Customers shall be responsible for held by Competitive Supplier in trust as the property of the Company and shall be remitted in full to Company immediately, and in any type event within five (5) Business Days of collection activities includingreceipt, but not limited to, activities normally undertaken without any deduction or set off by a collection agency, debt collector or credit bureau as those terms are defined under applicable federal and state lawCompetitive Supplier. Acting on behalf of Supplier, Company shall have the right to invoice endorse the name of the Competitive Supplier on any and all remittances by Customers received by Company that are payable to Competitive Supplier’s Customers upon , and the rendering of gas serviceright to collect the same from Customers. In addition, Competitive Supplier shall not transfer assigns to Company for collection any overdue or aged accounts and Company has no obligation to accept such accountsall payments received from state, federal, or to present overdue other agencies associated with the Accounts Receivable including without limitation payments for heating or aged balances to Customers on behalf of Supplier. 8.5 The Company shall provide payment processing and lock boxes for mailed paymentsother financial assistance. The Company reserves agrees to pay Competitive Supplier the right Accounts Receivable Purchase Price. Company will provide Competitive Supplier with necessary remittance advice through an electronic format in accordance with EBT Standards and/or in the form of a monthly spreadsheet that provides the billing details, application of the Standard Complete Billing Percentage and amount of payment due to offer payment Competitive Supplier. Company shall input Competitive Supplier's rates charged and pricing options consistent with existing practices for Generation Service. Competitive Supplier rates and procedures. Partial payments will be applied first to any outstanding charges relating to Company Distribution Service, and second pricing options must conform to the most overdue supplier charges associated with the Customer. If a Customer pays the rate structure in use by Company more than the full amount billed, the Company shall apply any overpayment to the for that specific tariffed Distribution Service accountand be supported by meters in place. The Company reserves Changes in the right to enter into payment arrangements with Customers, which may or may not include Supplier charges. Collection rate levels of Competitive Supplier charges remains to be billed shall be prospective only and shall be implemented for the sole responsibility next billed reading, provided that (1) Competitive Supplier notifies Company of the Supplier. 8.6 Supplier shall provide timely and accurate information to the Company regarding Customers, rates and any other information necessary for the Company to perform hereunder, including but not limited to information concerning a Customer’s filing of bankruptcy or the Supplier’s pursuit of collection activities. Additional processing runs caused by Supplier’s failure to provide adequate information will be performed at Supplier’s sole expense. Supplier agrees that services rendered by the Company shall not relieve Supplier from any obligation to maintain records or otherwise comply rate changes in accordance with applicable laws. Supplier agrees that it will maintain backup data and files for all information provided to the Company as protection against any loss of such information. 8.7 In the event Supplier receives a Customer payment directly, in error, Supplier shall immediately forward such payment to Company.Section IV.C.;

STANDARD COMPLETE BILLING SERVICE. 8.1 A. Pursuant to Section 14.2.1 of the Company’s Terms and Conditions, Supplier may elect to take Standard Complete Billing Service from the Company. Customers receiving Daily- Metered Distribution Service with accounts that are balanced on a daily basis shall not be considered for this option and will receive Standard Pass through Billing Service. Notwithstanding the foregoing, a Supplier that has elected Standard Complete Billing Service may request Standard Passthrough Billing Service for their Customers. Which Company may allow at its sole discretion. Standard Complete Billing Service will be provided to Supplier subject to the Company’s system requirements. In such an event, the Customer shall receive a combined bill from the Company for both gas supply and related distribution service. Such combined bill shall be calculated and produced by the Company. 8.2 B. The Company shall calculate, print, insert and mail combined invoices to the Customer in accordance with the Company’s normal practices for cycle billing, off-cycle billing and budget billing, as well as the applicable provisions of the Company’s Terms and Conditions. The Company will consider reasonable requests from Supplier for rate pricing options, where such requests are provided in writing. Supplier will be responsible for any additional processing, printing and/or programming expenses incurred by Company that result from the implementation of such a request. The Company will provide Supplier with electronic files that report relevant account activity. 8.3 C. Supplier shall provide the Company with a telephone number where sales and supplier switching inquiries as well as billing inquiries may be directed (set forth in Exhibit B). Supplier is responsible for handling customer requests to switch suppliers and such calls will not be handled by the Company, unless the Customer is returning to Default Service. 8.4 D. The Company shall respond to Customer telephone inquiries related to billing and payments and contact Customers as required to resolve/correct billing or payment disputes. The Company will process transactions to resolve/correct billing problems and generate correspondence as required to communicate billing information. The Company will re-bill a Customer if so requested by Supplier by written notice, received by Company no more than twenty (20) calendar days after the original billing date, which notice shall include Company’s bill account number for each account to be re-billed. Supplier shall pay Company a processing fee in the amount of five dollars ($5.00) for each time a Customer is re-billed. Notwithstanding any provision of this Agreement to the contrary, the Company is not offering Supplier and shall not provide or be responsible for any type of collection activities including, but not limited to, activities normally undertaken by a collection agency, debt collector or credit bureau as those terms are defined under applicable federal and state law. Acting on behalf of Supplier, Company shall have the right to invoice Supplier’s Customers upon the rendering of gas service. Supplier shall not transfer to Company for collection any overdue or aged accounts and Company has no obligation to accept such accounts, or to present overdue or aged balances to Customers on behalf of Supplier. 8.5 E. The Company shall provide payment processing and lock boxes for mailed payments. The Company reserves the right to offer payment options consistent with existing practices and procedures. Partial payments will be applied first to any outstanding charges relating to Company Distribution Service, and second to the most overdue supplier charges associated with the Customer. If a Customer pays the Company more than the full amount billed, the Company shall apply any overpayment to the Distribution Service account. The Company reserves the right to enter into payment arrangements with Customers, which may or may not include Supplier charges. Collection of Supplier charges remains the sole responsibility of the Supplier. 8.6 F. Supplier shall provide timely and accurate information to the Company regarding Customers, rates and any other information necessary for the Company to perform hereunder, including but not limited to information concerning a Customer’s filing of bankruptcy or the Supplier’s pursuit of collection activities. Additional processing runs caused by Supplier’s failure to provide adequate information will be performed at Supplier’s sole expense. Supplier agrees that services rendered by the Company shall not relieve Supplier from any obligation to maintain records or otherwise comply with applicable laws. Supplier agrees that it will maintain backup data and files for all information provided to the Company as protection against any loss of such information. 8.7 In the event Supplier receives a Customer payment directly, in error, Supplier shall immediately forward such payment to Company.

STANDARD COMPLETE BILLING SERVICE. 8.1 A. Pursuant to Section 14.2.1 of the Company’s Terms and Conditions, Supplier may elect to take Standard Complete Billing Service from the Company. Customers receiving Daily- Metered Distribution Service with accounts that are balanced on a daily basis shall not be considered for this option and will receive Standard Pass through Billing Service. Notwithstanding the foregoing, a Supplier that has elected Standard Complete Billing Service may request Standard Passthrough Billing Service for their Customers. Which Company may allow at its sole discretion. Standard Complete Billing Service will be provided to Supplier subject to the Company’s system requirements. In such an event, the Customer shall receive a combined bill xxxx from the Company for both gas supply and related distribution service. Such combined bill xxxx shall be calculated and produced by the Company. 8.2 B. The Company shall calculate, print, insert and mail combined invoices to the Customer in accordance with the Company’s normal practices for cycle billing, off-cycle billing and budget billing, as well as the applicable provisions of the Company’s Terms and Conditions. The Company will consider reasonable requests from Supplier for rate pricing options, where such requests are provided in writing. Supplier will be responsible for any additional processing, printing and/or programming expenses incurred by Company that result from the implementation of such a request. The Company will provide Supplier with electronic files that report relevant account activity. 8.3 C. Supplier shall provide the Company with a telephone number where sales and supplier switching inquiries as well as billing inquiries may be directed (set forth in Exhibit B). Supplier is responsible for handling customer requests to switch suppliers and such calls will not be handled by the Company, unless the Customer is returning to Default Service. 8.4 D. The Company shall respond to Customer telephone inquiries related to billing and payments and contact Customers as required to resolve/correct billing or payment disputes. The Company will process transactions to resolve/correct billing problems and generate correspondence as required to communicate billing information. The Company will re-bill a Customer if so requested by Supplier by written notice, received by Company no more than twenty (20) calendar days after the original billing date, which notice shall include Company’s bill account number for each account to be re-billed. Supplier shall pay Company a processing fee in the amount of five dollars ($5.00) for each time a Customer is re-billed. Notwithstanding any provision of this Agreement to the contrary, the Company is not offering Supplier and shall not provide or be responsible for any type of collection activities including, but not limited to, activities normally undertaken by a collection agency, debt collector or credit bureau as those terms are defined under applicable federal and state law. Acting on behalf of Supplier, Company shall have the right to invoice Supplier’s Customers upon the rendering of gas service. Supplier shall not transfer to Company for collection any overdue or aged accounts and Company has no obligation to accept such accounts, or to present overdue or aged balances to Customers on behalf of Supplier. 8.5 E. The Company shall provide payment processing and lock boxes for mailed payments. The Company reserves the right to offer payment options consistent with existing practices and procedures. Partial payments will be applied first to any outstanding charges relating to Company Distribution Service, and second to the most overdue supplier charges associated with the Customer. If a Customer pays the Company more than the full amount billed, the Company shall apply any overpayment to the Distribution Service account. The Company reserves the right to enter into payment arrangements with Customers, which may or may not include Supplier charges. Collection of Supplier charges remains the sole responsibility of the Supplier. 8.6 F. Supplier shall provide timely and accurate information to the Company regarding Customers, rates and any other information necessary for the Company to perform hereunder, including but not limited to information concerning a Customer’s filing of bankruptcy or the Supplier’s pursuit of collection activities. Additional processing runs caused by Supplier’s failure to provide adequate information will be performed at Supplier’s sole expense. Supplier agrees that services rendered by the Company shall not relieve Supplier from any obligation to maintain records or otherwise comply with applicable laws. Supplier agrees that it will maintain backup data and files for all information provided to the Company as protection against any loss of such information. 8.7 In the event Supplier receives a Customer payment directly, in error, Supplier shall immediately forward such payment to Company.