Hosted Services We shall use commercially reasonable efforts to make the Hosted Services you have purchased available 24 hours a day, 7 days a week, except for: (a) planned downtime under our direct control (of which we shall give at least 8 hours notice via the Hosted Services and which we shall schedule to the extent practicable during the weekend hours from 6:00 p.m. Pacific time Friday to 3:00 a.m. Pacific time Monday), (b) to the extent we are notified by third party service providers of planned downtime (of which we shall provide such notice to you via the Hosted services as soon we can reasonably do so), or (c) any unavailability caused by circumstances beyond our reasonable control, including, without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, internet service or third party hosting provider failures or delays ("Force Majeure"). Hosted Services are provided in accordance with applicable laws and government regulations.
Use of local labour professional services and materials 10. (1) The Company shall, for the purposes of this Agreement —
Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.
Voice Services In lieu of any other rates and discounts, Customer will pay fixed per-minute rates ranging from $0.0250 to $0.0325 for the following Voice Services: Domestic Voice Service: Domestic Outbound Voice Service, including Calling Card and Domestic Inbound Voice Service based on origination and termination type. Data: Access In lieu of any other rates and discounts, Customer will pay a fixed monthly recurring local loop charges ranging from $200.00 to $300.00 for DS1 Access Service 8 CLLI codes mutually agreed upon by the Customer and the Company. Discounts:
Utilities and Services Tenant shall provide all janitorial, trash disposal, and utilities services, including but not limited to electrical, water, gas and sewer, at Tenant’s sole cost and expense. Tenant shall separately contract for these services and shall pay for all associated costs directly. Tenant shall comply with all governmental laws or regulations regarding the use or reduction of use of utilities in the Premises. Landlord shall take all reasonable steps to correct any interruptions in service to the extent required under Section 6 hereof. Landlord shall, as a part of the construction of the Building and Premises, pay any municipal tap and impact fees for the Premises prior to the Commencement Date. In the event that any services or utilities are interrupted and (i) the interruption is caused by a matter within Landlord’s control or is caused by a matter outside of Landlord’s control but is covered by Landlord’s rent-loss insurance (if any), (ii) such interruption causes the use of all or a material portion of the Premises to be materially, adversely affected or causes all or a material portion of the Premises to be untenantable, and (iii) the services or utilities are interrupted for three (3) or more consecutive days, then Tenant shall be entitled to a total abatement of the Base Rent attributable to any untenantable portion of the Premises in which Tenant discontinues operations during the interruption. Any abatement to which Tenant is entitled, as described above, shall begin on such third day and shall continue until the interrupted service is restored. Notwithstanding anything hereinabove to the contrary, Tenant shall have all rights under North Carolina law to pursue claims for constructive eviction or other similar claims (but not any claims for damages) because of any interruptions of such services or utilities to the Premises, where such interruptions are caused by, or are within the control of Landlord. .
Specification and Service Levels The Specification sets out the Services that the Contractor has undertaken to provide. The Specification includes Service Levels setting out particular levels of service that the Contractor has undertaken to meet.
Support and Services ISD and HC agree to the following conditions:
Products and Services General Information The Vendor Agreement (“Agreement”) made and entered into by and between The Interlocal Purchasing System (hereinafter “TIPS”) a government cooperative purchasing program authorized by the Region 8 Education Service Center, having its principal place of business at 0000 XX Xxx 000 Xxxxx, Xxxxxxxxx, Xxxxx 00000 and the TIPS Vendor. This Agreement consists of the provisions set forth below, including provisions of all attachments referenced herein. In the event of a conflict between the provisions set forth below and those contained in any attachment, the provisions set forth shall control unless otherwise agreed by the parties in writing and by signature and date on the attachment. A Purchase Order (“PO”), Agreement or Contract is the TIPS Member’s approval providing the authority to proceed with the negotiated delivery order under the Agreement. Special terms and conditions as agreed between the Vendor and TIPS Member should be added as addendums to the Purchase Order, Agreement or Contract. Items such as certificate of insurance, bonding requirements, small or disadvantaged business goals are some, but not all, of the possible addendums.