Statement Errors. If you notice an error or have questions about your electronic transfers, contact Member Services or write us at the address set forth in Section 12 above as soon as you can. We must hear from you no later than sixty (60) days after we sent or made the first statement available to you on which the problem appears. a. Tell us your name and member/account number. b. Describe the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. c. Tell us the dollar amount of the suspected error. The following two paragraphs apply only to consumer accounts (an account belonging to a natural person and used primarily for personal, family, or household purposes):
Appears in 4 contracts
Samples: Membership Account Agreement, Membership Account Agreement, Membership Account Agreement
Statement Errors. If you notice an error or have questions about your electronic transfers, contact Member Services our Contact Center or write us at the address set forth in Section 12 above 7, above, as soon as you can. We must hear from you no later than sixty (60) 60 days after we sent or made the first statement available to you on which the problem appears.
a. Tell us your name and member/account number.
b. Describe the transfer that you are unsure about, about and explain as clearly as you can why you believe it is an error or why you need more information.
c. Tell us the dollar amount of the suspected error. The following two paragraphs apply only to consumer accounts (an account belonging to a natural person and used primarily for personal, family, or household purposes):
Appears in 1 contract
Samples: Membership & Account Agreement