Submitting a Service Level Agreement Credit Request. The request for a SLA credit is submitted in writing from Customer to the account team. The timing and content of the request varies by Service Level Standard. This communication can be through email or by fax.
Appears in 14 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Submitting a Service Level Agreement Credit Request. The request for a SLA credit is submitted in writing from Customer to the Verizon account team. The timing and content of the request varies by Service Level Standard. This communication can be through email or by fax. Customer may elect to receive verification on all of the Service Level Standards offered in conjunction with their E-Line EVC service when requesting calculations for any single item.
Appears in 8 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Submitting a Service Level Agreement Credit Request. The request for a SLA credit is submitted in writing from Customer to the account team. The timing and content of the request varies by Service Level Standard. This communication can be through email or by fax. Customer may elect to receive verification on all of the Service Level Standards offered in conjunction with their or Service when requesting calculations for any single item.
Appears in 7 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Submitting a Service Level Agreement Credit Request. The request for a SLA credit is submitted in writing from Customer to the Verizon account team. The timing and content of the request varies by Service Level Standard. This communication can be through email or by fax. Customer may elect to receive verification on all of the Service Level Standards offered in conjunction with their E- Line EVC service when requesting calculations for any single item.
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement