Common use of Subscription to Service Clause in Contracts

Subscription to Service. WOW! offers its telephone services as they may exist from time to time and as more particularly described in this Agreement and/or an applicable tariff (the “Service(s)”), to users who establish an authorized account (“Account”) and pay a monthly service fee to subscribe to the Service at rates and fees more particularly described in a separate price list or order form (or applicable tariff), which has been provided to Customer and/or is available for review at WOW!’s website, http:// xxx.xxxxxx.xxx/. Customer, by signing or submitting electronically the installation, authorization, sales or work order form (“Order Form”) or by using or paying for the Service, subscribes to the Service commencing upon the installation of Service, and agrees to comply with these Terms and Conditions (along with any amendments to such Terms and Conditions), including those related to 911/E911 service, and/or any applicable tariff. If you do not agree to these terms and conditions, including any future revisions, you may not use the Service and if you are a current Customer, you must immediately notify WOW! and terminate your use of the Service. If you are a business services customer, the terms of your Business Customer Agreement and the General Terms and Conditions applicable to business customer services (the “Business Terms”) apply. By subscribing to the Service, Customer chooses WOW! to provide telephone service with the calling services and phone features selected by Customer, which may include long distance telephone service, local toll service, and international long distance service for the telephone number and billing address identified on the applicable Order Form. Customer authorizes WOW! to serve as the authorized agent to effectuate the change of Customer’s local telephone service, long distance telephone service, local toll service, and international long distance service, consistent with the calling plan selected by Customer. Call type, pricing, usage and phone feature inclusions depend on: (i) the capabilities of the interconnecting providers in your local service area; (ii) the type of phone service provided to you (e.g., traditional circuit-switched versus digital voice service)(iii) the calling plan, package level and phone features that you subscribe to or otherwise elect to include as part of your service: a) Calling plan features may include: local, local toll and long distance calling, within each of the 50 United States as well as Canada, Guam, Puerto Rico and the U.S. Virgin Islands, international calling, access to 800 service, access to 911, 711 access to TRS, Call Waiting, Call Waiting ID, Caller ID with Name, Call Return (*69), Three Way Calling, Call Forward, Anonymous Call Rejection, Repeat Dial, Selective Call Rejection, Selective Call Forward, Call Forward Busy/No Answer, Voicemail, unlimited inbound calling, directory listing, unlisted and/or non-published telephone number, 900/976 block, collect call block, and third party billing block. Certain available phone features are provided by default and can be disabled at your request at the time you subscribe. Calling plans may be billed: (i) on a flat fee basis, (ii) on a time and/or usage basis; or (iii) on a combination of (i) and(ii).

Subscription to Service. WOW! offers its telephone services as they may exist from time to time and as more particularly described in this Agreement and/or an applicable tariff (the “Service(s)”), to users who establish an authorized account (“Account”) and pay a monthly service fee to subscribe to the Service at rates and fees more particularly described in a separate price list or order form (or applicable tariff), which has been provided to Customer and/or is available for review at WOW!’s website, http:// xxx.xxxxxx.xxx/. Customer, by signing or submitting electronically the installation, authorization, sales or work order form (“Order Form”) or by using or paying for the Service, subscribes to the Service commencing upon the installation of Service, and agrees to comply with these Terms and Conditions (along with any amendments to such Terms and Conditions), including those related to 911/E911 service, and/or any applicable tariff. If you do not agree to these terms and conditions, including any future revisions, you may not use the Service and if you are a current Customer, you must immediately notify WOW! and terminate your use of the Service. If you are a business services customer, the terms of your Business Customer Agreement and the General Terms and Conditions applicable to business customer services (the “Business Terms”) apply. By subscribing to the Service, Customer chooses WOW! to provide telephone service with the calling services and phone features selected by Customer, which may include long distance telephone service, local toll service, and international long distance service for the telephone number and billing address identified on the applicable Order Form. Customer authorizes WOW! to serve as the authorized agent to effectuate the change of Customer’s local telephone service, long distance telephone service, local toll service, and international long distance service, consistent with the calling plan selected by Customer. Call type, pricing, usage and phone feature inclusions depend on: (i) the capabilities of the interconnecting providers in your local service area; (ii) the type of phone service provided to you (e.g., traditional circuit-switched versus digital voice service)(iii) the calling plan, package level and phone features that you subscribe to or otherwise elect to include as part of your service: a) Calling plan features may include: local, local toll and long distance calling, within each of the 50 United States as well as Canada, Guam, Puerto Rico and the U.S. Virgin Islands, international calling, access to 800 service, access to 911, 711 access to TRS, Call Waiting, Call Waiting ID, Caller ID with Name, Call Return (*69), Three Way Calling, Call Forward, Anonymous Call Rejection, Repeat Dial, Selective Call Rejection, Selective Call Forward, Call Forward Busy/No Answer, Voicemail, unlimited inbound calling, directory listing, unlisted and/or non-published telephone number, 900/976 block, collect call block, and third party billing block. Certain available phone features are provided by default and can be disabled at your request at the time you subscribe. Calling plans may be billed: (i) on a flat fee basis, (ii) on a time and/or usage basis; or (iii) on a combination of (icombinationof(i) and(ii).

Subscription to Service. WOW! offers its telephone services as they may exist from time to time and as more particularly described in this Agreement and/or an applicable tariff (the “Service(s)”), to users who establish an authorized account (“Account”) and pay a monthly service fee to subscribe to the Service at rates and fees more particularly described in a separate price list or order form (or applicable tariff), which has been provided to Customer and/or is available for review at WOW!’s website, http:// xxx.xxxxxx.xxx/. Customer, by signing or submitting electronically the installation, authorization, sales or work order form (“Order Form”) or by using or paying for the Service, subscribes to the Service commencing upon the installation of Service, and agrees to comply with these Terms and Conditions (along with any amendments to such Terms and Conditions), including those related to 911/E911 service, and/or any applicable tariff. If you do not agree to these terms and conditions, including any future revisions, you may not use the Service and if you are a current Customer, you must immediately notify WOW! and terminate your use of the Service. If you are a business services customer, the terms of your Business Customer Agreement and the General Terms and Conditions applicable to business customer services (the “Business Terms”) apply. By subscribing to the Service, Customer chooses WOW! to provide telephone service with the calling services and phone features selected by Customer, which may include long distance telephone service, local toll service, and international long distance service for the telephone number and billing address identified on the applicable Order Form. Customer authorizes WOW! to serve as the authorized agent to effectuate the change of Customer’s local telephone service, long distance telephone service, local toll service, and international long distance service, consistent with the calling plan selected by Customer. Call type, pricing, usage and phone feature inclusions depend on: (i) the capabilities of the interconnecting providers in your local service area; (ii) the type of phone service provided to you (e.g., traditional circuit-switched versus digital voice service)(iii) the calling plan, package level and phone features that you subscribe to or otherwise elect to include as part of your service: a) Calling plan features may include: local, local toll and long distance calling, within each of the 50 United States as well as Canada, Guam, Puerto Rico and the U.S. Virgin Islands, international calling, access to 800 service, access to 911, 711 access to TRS, Call Waiting, Call Waiting ID, Caller ID with Name, Call Return (*69), Three Way Calling, Call Forward, Anonymous Call Rejection, Repeat Dial, Selective Call Rejection, Selective Call Forward, Call Forward Busy/No Answer, Voicemail, unlimited inbound calling, directory listing, unlisted and/or non-published telephone number, 900/976 block, collect call block, and third party billing block. Certain available phone features are provided by default and can be disabled at your request at the time you subscribe. Calling plans may be billed: (i) on a flat fee basis, (ii) on a time and/or usage basis; or (iii) on a combination of (i) and(iiand (ii).

Subscription to Service. WOW! offers its telephone services as they may exist from time to time and as more particularly described in this Agreement and/or an applicable tariff (the “Service(s)”), to users who establish an authorized account (“Account”) and pay a monthly service fee to subscribe to the Service at rates and fees more particularly described in a separate price list or order form (or applicable tariff), which has been provided to Customer and/or is available for review at WOW!’s website, http:// xxx.xxxxxx.xxx/. Customer, by signing or submitting electronically the installation, authorization, sales or work order form (“Order Form”) or by using or paying for the Service, subscribes to the Service commencing upon the installation of Service, and agrees to comply with these Terms and Conditions (along with any amendments to such Terms and Conditions), including those related to 911/E911 service, and/or any applicable tariff. If you do not agree to these terms and conditions, including any future revisions, you may not use the Service and if you are a current Customer, you must immediately notify WOW! and terminate your use of the Service. If you are a business services customer, the terms of your Business Customer Agreement and the General Terms and Conditions applicable to business customer services (the “Business Terms”) apply. By subscribing to the Service, Customer chooses WOW! to provide telephone service with the calling services and phone features selected by Customer, which may include long distance telephone service, local toll service, and international long distance service for the telephone number and billing address identified on the applicable Order Form. Customer authorizes WOW! to serve as the authorized agent to effectuate the change of Customer’s local telephone service, long distance telephone service, local toll service, and international long distance service, consistent with the calling plan selected by Customer. Call type, pricing, usage and phone feature inclusions depend on: (i) the capabilities of the interconnecting providers in your local service area; (ii) the type of phone service provided to you (e.g., traditional circuit-switched versus digital voice service)(iii) the calling plan, package level and phone features that you subscribe to or otherwise elect to include as part of your service: a) Calling plan features may include: local, local toll and long distance calling, within each of the 50 United States as well as Canada, Guam, Puerto Rico and the U.S. Virgin Islands, international calling, access to 800 service, access to 911, 711 access to TRS, Call Waiting, Call Waiting ID, Caller ID with Name, Call Return (*69), Three Way Calling, Call Forward, Anonymous Call Rejection, Repeat Dial, Selective Call Rejection, Selective Call Forward, Call Forward Busy/No Answer, Voicemail, unlimited inbound calling, directory listing, unlisted and/or non-published telephone number, 900/976 block, collect call block, and third party billing block. Certain available phone features are provided by default and can be disabled at your request at the time you subscribe. Calling plans may be billed: (i) on a flat fee basis, (ii) on a time and/or usage basis; or (iii) on a combination of combinationof(i) and(ii). Pleaseconsultyour selected calling planforpricing andphone features. b) You understand and acknowledge that some WOW! Phone services (e.g., those services that use an advanced modem): (i) and(iido not support rotary-dial telephones, DSL on the same line or any features, calling functions or call types not specifically listed in Section 1.a above; and (ii) may not support or be compatible with certain medical monitoring devices or home security systems. In order to maintain any necessary alarm or medical equipment monitoring functions, Customer may be required to maintain a telephone connection through a local exchange carrier. In the event that WOW! installs and configures WOW! Phone to operate with Customer’s medical monitoring equipment or home security system, Customer expressly acknowledges that: (x) Customer must, directly or with the assistance of the provider of its medical monitoring equipment or alarm monitoring services, test the functioning and compatibility of the equipment and/or alarm monitoring services with WOW! Phone; and (y) the Service has certain limitations (see Section 4 below) that may affect the reliability and functionality of the medical monitoring equipment and home security systems. Customer assumes all risk associated with the limitations of the Service. CUSTOMER HEREBY WAIVES ALL CLAIMS AGAINST WOW! AND ITS AFFILIATES, SUPPLIERS AND AGENTS FOR INTERFERENCE, DISRUPTION OR INCOMPATIBILITY BETWEEN THE WOW! EQUIPMENT AND SERVICE AND ANY OTHER SERVICE, SYSTEMS AND EQUIPMENT, AND AGREES THAT, TO THE MAXIMUM EXTENT ALLOWED BY LAW, WOW! AND ITS AFFILIATES, SUPPLIERS AND AGENTS SHALL HAVE NO LIABILITY FOR ANY DAMAGES CAUSED, DIRECTLY OR INDIRECTLY, AS A RESULT OF THE DISRUPTION, FAILURE OR IMPROPER FUNCTIONING OF ANOTHER SERVICE, SYSTEM OR EQUIPMENT (INCLUDING A MEDICAL MONITORING DEVICE OR SECURITY OR ALARM MONITORING SYSTEM) THAT OPERATES WITH USE OF THE WOW! EQUIPMENT OR SERVICE. c) Up to two lines and telephone numbers can be supported with one EMTA. d) WOW! Phone may offer a wire or service maintenance plan (Service Plan), which must be subscribed to separately by Customer for an additional charge. The complete terms and conditions of any offered Service Plan will be available at www. xxxxxx.xxx, or by calling us: Illinois, Indiana, Michigan and Ohio 0-000-000-0000; Alabama, Florida, Georgia, South Carolina and Tennessee 1-855-496-9929. Except for repairs and maintenance covered by an applicable Service Plan, Customer is solely responsible for maintaining all inside wire and Customer equipment within the home. WOW! will troubleshoot and if necessary send a technician to repair, if possible, reported problems for a specified service charge. The service charge is based on the then current standard service charge in effect. e) WOW! may publish and distribute telephone directories in print, on the Internet and on CDs. Those telephone directories may include customer names, addresses and telephone numbers, without restriction as to their use. WOW! also makes customer information available at a charge through directory assistance operators. WOW! may also provide customer names, addresses and telephone numbers to unaffiliated directory publishers and directory assistance providers for their use in creating directories and offering directory assistance services. Name, address, and telephone information in telephone directories is not currently protected by copyrights and may be sorted, packaged, repackaged and made available again in different formats by anyone. WOW! takes reasonable precautions to ensure that non-published and non-listed numbers are not included in telephone directories or directory assistance services, although WOW! does not guarantee against errors. THE AGGREGATE LIABILITY OF WOW! AND ITS AFFILIATES, SUPPLIERS OR AGENTS FOR ANY ERRORS OR OMISSIONS IN ANY DIRECTORY LISTINGS (INCLUDING LIABILITY FOR FAILING TO PUBLISH A LISTING OR PUBLISHING AN “UNLISTED” LISTING) IS LIMITED TO THE MONTHLY CHARGES, IF ANY, WHICH YOU HAVE ACTUALLY PAID TO WOW! TO LIST, PUBLISH, NOT LIST, OR NOT PUBLISH THE INFORMATION FOR THE AFFECTED LISTING. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS WOW! AND ITS AFFILIATES, SUPPLIERS OR AGENTS FROM ANY AND ALL CLAIMS FOR DAMAGES (INCLUDING CLAIMS FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOSS OF USE, LOSS OF BUSINESS, OR LOSS OF PROFIT), CAUSED OR CLAIMED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, FROM ERRORS OR OMISSIONS IN DIRECTORY LISTINGS OR PUBLICATIONS. f) Customers who subscribe to WOW! Phone with voicemail must set-up the voicemail box account within ninety (90) days of subscription. After 90 days, WOW! shall have the right to remove any unused voicemail boxes. Voicemail boxes that have been removed may be reinstated by calling WOW!: Illinois, Indiana, Michigan and Ohio 0-000-000-0000; Alabama, Florida, Georgia, South Carolina and Tennessee 0-000-000-0000.

Subscription to Service. WOW! offers its telephone services as they may exist from time to time and as more particularly described in this Agreement and/or an applicable tariff (the “Service(s)”), to users who establish an authorized account (“Account”) and pay a monthly service fee to subscribe to the Service at rates and fees more particularly described in a separate price list or order form (or applicable tariff), which has been provided to Customer and/or is available for review at WOW!’s website, http:// xxx.xxxxxx.xxx/. Customer, by signing or submitting electronically the installation, authorization, sales or work order form (“Order Form”) or by using or paying for the Service, subscribes to the Service commencing upon the installation of Service, and agrees to comply with these Terms and Conditions (along with any amendments to such Terms and Conditions), including those related to 911/E911 service, and/or any applicable tariff. If you do not agree to these terms and conditions, including any future revisions, you may not use the Service and if you are a current Customer, you must immediately notify WOW! and terminate your use of the Service. If you are a business services customer, the terms of your Business Customer Agreement and the General Terms and Conditions applicable to business customer services (the “Business Terms”) apply. By subscribing to the Service, Customer chooses WOW! to provide telephone service with the calling services and phone features selected by Customer, which may include long distance telephone service, local toll service, and international long distance service for the telephone number and billing address identified on the applicable Order Form. Customer authorizes WOW! to serve as the authorized agent to effectuate the change of Customer’s local telephone service, long distance telephone service, local toll service, and international long distance service, consistent with the calling plan selected by Customer. Call type, pricing, usage and phone feature inclusions depend on: (i) the capabilities of the interconnecting providers in your local service area; (ii) the type of phone service provided to you (e.g., traditional circuit-switched versus digital voice service)(iii) the calling plan, package level and phone features that you subscribe to or otherwise elect to include as part of your service: a) Calling plan features may include: local, local toll and long distance calling, within each of the 50 United States as well as Canada, Guam, Puerto Rico and the U.S. Virgin Islands, international calling, access to 800 service, access to 911, 711 access to TRS, Call Waiting, Call Waiting ID, Caller ID with Name, Call Return (*69), Three Way Calling, Call Forward, Anonymous Call Rejection, Repeat Dial, Selective Call Rejection, Selective Call Forward, Call Forward Busy/No Answer, Voicemail, unlimited inbound calling, directory listing, unlisted and/or non-published telephone number, 900/976 block, collect call block, and third party billing block. Certain available phone features are provided by default and can be disabled at your request at the time you subscribe. Calling plans may be billed: (i) on a flat fee basis, (ii) on a time and/or usage basis; or (iii) on a combination of combinationof(i) and(ii). Pleaseconsultyour selectedcallingplanforpricing andphonefeatures. b) You understand and acknowledge that some WOW! Phone services (e.g., those services that use an advanced modem): (i) and(iido not support rotary-dial telephones, DSL on the same line or any features, calling functions or call types not specifically listed in Section 1.a above; and (ii) may not support or be compatible with certain medical monitoring devices or home security systems. In order to maintain any necessary alarm or medical equipment monitoring functions, Customer may be required to maintain a telephone connection through a local exchange carrier. In the event that WOW! installs and configures WOW! Phone to operate with Customer’s medical monitoring equipment or home security system, Customer expressly acknowledges that: (x) Customer must, directly or with the assistance of the provider of its medical monitoring equipment or alarm monitoring services, test the functioning and compatibility of the equipment and/or alarm monitoring services with WOW! Phone; and (y) the Service has certain limitations (see Section 4 below) that may affect the reliability and functionality of the medical monitoring equipment and home security systems. Customer assumes all risk associated with the limitations of the Service. CUSTOMER HEREBY WAIVES ALL CLAIMS AGAINST WOW! AND ITS AFFILIATES, SUPPLIERS AND AGENTS FOR INTERFERENCE, DISRUPTION OR INCOMPATIBILITY BETWEEN THE WOW! EQUIPMENT AND SERVICE AND ANY OTHER SERVICE, SYSTEMS AND EQUIPMENT, AND AGREES THAT, TO THE MAXIMUM EXTENT ALLOWED BY LAW, WOW! AND ITS AFFILIATES, SUPPLIERS AND AGENTS SHALL HAVE NO LIABILITY FOR ANY DAMAGES CAUSED, DIRECTLY OR INDIRECTLY, AS A RESULT OF THE DISRUPTION, FAILURE OR IMPROPER FUNCTIONING OF ANOTHER SERVICE, SYSTEM OR EQUIPMENT (INCLUDING A MEDICAL MONITORING DEVICE OR SECURITY OR ALARM MONITORING SYSTEM) THAT OPERATES WITH USE OF THE WOW! EQUIPMENT OR SERVICE. c) Up to two lines and telephone numbers can be supported with one EMTA, Optical Network Terminal (ONT), or Fiber Terminal. d) WOW! Phone may offer a wire or service maintenance plan (Service Plan), which must be subscribed to separately by Customer for an additional charge. The complete terms and conditions of any offered Service Plan will be available at www. xxxxxx.xxx, or by calling us at 0-000-000-0000. Except for repairs and maintenance covered by an applicable Service Plan, Customer is solely responsible for maintaining all inside wire and Customer equipment within the home. WOW! will troubleshoot and if necessary send a technician to repair, if possible, reported problems for a specified service charge. The service charge is based on the then current standard service charge in effect. e) WOW! may publish and distribute telephone directories in print or on the Internet. Those telephone directories may include customer names, addresses and telephone numbers, without restriction as to their use. WOW! also makes customer information available at a charge through directory assistance operators. WOW! may also provide customer names, addresses and telephone numbers to unaffiliated directory publishers and directory assistance providers for their use in creating directories and offering directory assistance services. Name, address, and telephone information in telephone directories is not currently protected by copyrights and may be sorted, packaged, repackaged and made available again in different formats by anyone. WOW! takes reasonable precautions to ensure that non- published and non-listed numbers are not included in telephone directories or directory assistance services, although WOW! does not guarantee against errors. THE AGGREGATE LIABILITY OF WOW! AND ITS AFFILIATES, SUPPLIERS OR AGENTS FOR ANY ERRORS OR OMISSIONS IN ANY DIRECTORY LISTINGS (INCLUDING LIABILITY FOR FAILING TO PUBLISH A LISTING OR PUBLISHING AN “UNLISTED” LISTING) IS LIMITED TO THE MONTHLY CHARGES, IF ANY, WHICH YOU HAVE ACTUALLY PAID TO WOW! TO LIST, PUBLISH, NOT LIST, OR NOT PUBLISH THE INFORMATION FOR THE AFFECTED LISTING. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS WOW! AND ITS AFFILIATES, SUPPLIERS OR AGENTS FROM ANY AND ALL CLAIMS FOR DAMAGES (INCLUDING CLAIMS FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOSS OF USE, LOSS OF BUSINESS, OR LOSS OF PROFIT), CAUSED OR CLAIMED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, FROM ERRORS OR OMISSIONS IN DIRECTORY LISTINGS OR PUBLICATIONS. f) Customers who subscribe to WOW! Phone with voicemail must set-up the voicemail box account within ninety (90) days of subscription. After 90 days, WOW! shall have the right to remove any unused voicemail boxes. Voicemail boxes that have been removed may be reinstated by calling WOW! at 0-000-000-0000.