Support and Consulting Clause Samples

Support and Consulting. (a) Support. Subject to the terms and conditions of this Agreement, CrossLead shall exercise commercially reasonable efforts to provide Technical Assistance for the use of the CrossLead Module to Eligible Support Recipients during CrossLead’s ordinary and customary business hours in accordance with its standard policies and procedures. (b) Eligible Support Recipients. CrossLead shall have no obligation to provide Technical Assistance, by any means, to any entity or individual other than Eligible Support Recipients. Company can designate up to two (2) persons, which designees shall be eligible to receive Technical Assistance from CrossLead (“Eligible Support Recipients”). Such designees may be changed at any time by written notice.

Support and Consulting. Upon expiration of the warranty period indicated in Paragraph Licensor's responsibility to support the Program shall end unless you execute Licensor's Software Support Agreement for continuing support. In the event that you request consulting services that are beyond the scope of this Agreement and the Software Support Agreement, Licensor may provide such services based upon your execution of the Addendum to this Agreement. In all cases, fees for such services will be charged at Licensor's standard rates and you will be responsible for paying such fees, plus any necessary travel and living expenses if services are provided more than (30) miles the nearest service location.

Support and Consulting. The parties agree that BroadVision is not acquiring any support from IONA and, accordingly, IONA shall have no support obligations to BroadVision under the Agreement. Consulting Services may be purchased from IONA based upon IONA’s then current fess and terms and conditions. Quarter Ending: (month) (day) , 20 .