SUPPORT FOR CUSTOMERS Clause Samples
The SUPPORT FOR CUSTOMERS clause outlines the obligations of a service provider to assist and address the needs of its customers. Typically, this clause specifies the types of support available, such as technical assistance, customer service channels, response times, and hours of operation. For example, it may require the provider to offer email or phone support during business hours or to resolve issues within a certain timeframe. The core function of this clause is to ensure that customers receive reliable help and guidance, thereby enhancing customer satisfaction and resolving problems efficiently.
SUPPORT FOR CUSTOMERS. Qubit will provide the following technical support for all Customers:
SUPPORT FOR CUSTOMERS. COREL shall be responsible for providing maintenance and technical support for the Software to Customers in accordance with COREL's standard procedures as they may be changed by COREL from time to time. Such maintenance and technical support shall in no way apply to: (i) Electronic Software Distribution and download support for the Software; (ii) Customer use of the Distributor System; and (iii) Distributor Products.
SUPPORT FOR CUSTOMERS. Comfolks will provide the following technical support for all Customers:
SUPPORT FOR CUSTOMERS. DRAGON shall be solely responsible for providing maintenance and technical support to End Users regarding the DRAGON Software portion of Integrated DRAGON Product distributed through the retail sales channel. Such maintenance and support shall be provided by DRAGON in accordance with DRAGON's standard policies and procedures as they may be changed by DRAGON from time to time. DRAGON shall have no maintenance or technical support obligation regarding the DRAGON Software portion of the Integrated COREL Product or the Integrated DRAGON Product distributed through the OEM sales channel; provided that DRAGON shall provide COREL and OEMs with second-level technical support in order to assist OEM in providing technical support to End Users of Integrated DRAGON Product distributed through the OEM sales channel.
SUPPORT FOR CUSTOMERS. COREL shall be responsible for providing maintenance and technical support for the Software to its customers in accordance with COREL's standard policies and procedures as may be in effect from time to time.
SUPPORT FOR CUSTOMERS. Distributor shall be solely responsible for providing all maintenance and technical support of the Distributor Products to its Customers.
SUPPORT FOR CUSTOMERS. COREL shall be solely responsible for providing all maintenance and technical support to End Users of Integrated COREL Product distributed through the retail sales channel. COREL shall be solely responsible for providing all maintenance and technical support to End Users regarding the COREL Product portion of Integrated COREL Product distributed through the OEM sales channel. All such maintenance and technical support shall be provided by COREL in accordance with COREL's standard procedures as they may be changed by COREL from time to time. COREL shall have no maintenance or technical support obligations regarding the DRAGON Software portion of the Integrated COREL Product distributed through the OEM sales channel. DRAGON shall have no maintenance or technical support obligations regarding the DRAGON Software portion of the Integrated COREL Product distributed through the retail and OEM sales channels.