Common use of Support for Licensed Crystal Reports Clause in Contracts

Support for Licensed Crystal Reports. VERITAS may, at its sole option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Crystal Reports from VERITAS or its Distributors, in which case Seagate shall provide Seagate's standard second-tier technical support to VERITAS to assist VERITAS technical support personnel in answering questions and resolving problems regarding Licensed Crystal Reports reported by End Users; or (ii) upon written request, require Seagate to provide first-tier technical and help desk support to End Users receiving Licensed Crystal Reports from IMG or its Distributors.

Support for Licensed Crystal Reports. VERITAS may, at its sole ------------------------------------ option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Crystal Reports from VERITAS or its Distributors, in which case Seagate shall provide Seagate's standard second-tier technical support to VERITAS to assist VERITAS technical support personnel in answering questions and resolving problems regarding Licensed Crystal Reports reported by End Users; or (ii) upon written request, require Seagate to provide first-tier technical and help desk support to End Users receiving Licensed Crystal Reports from IMG or its Distributors.

Support for Licensed Crystal Reports. VERITAS may, at its sole option, (i) provide first-tier technical and help desk support to End Users receiving Licensed Crystal Reports from VERITAS or its Distributors, in which case Seagate shall provide Seagate's standard second-tier technical support to VERITAS to assist VERITAS technical support personnel in answering questions and resolving problems regarding Licensed Crystal Reports reported by End Users; or (ii) upon written request, require Seagate to provide first-tier technical and help desk support to End Users receiving Licensed Crystal Reports from IMG or its Distributors.. 5.5