Common use of Support Generally Clause in Contracts

Support Generally. With respect to Insperity time clocks and components ordered for use with our TimeStar® Solution (hereinafter referred to as “Equipment” for purposes of these Online Additional Terms), the description, Support and Maintenance purchased by you (if any), and applicable time period of your coverage will be reflected on the Delivery Order. This Equipment Support and Maintenance Plan (“Equipment Plan”) is not applicable to any other hardware or components delivered by us, or any iSolved® time clocks or components delivered by us or an Insperity Partner. The Equipment Plan protects Equipment delivered to you in good working order against hardware failures and defects occurring during the applicable support period. In the event you receive Equipment that is determined to be Dead on Arrival (“DOA”), we will credit your Account for shipping expenses incurred upon return of such DOA Equipment. The Equipment Plan does not provide for parts or labor necessary to initially install any Equipment or to re-install any replacement Equipment, or to perform customizations for any Equipment. Installation parts or labor will be invoiced by us as applicable at our prevailing rates. Equipment Support and Maintenance is available Monday through Friday, from 8:00 a.m. to 5:00 p.m., Houston, Texas time (“Equipment Support Hours”). All Equipment Support Hours exclude our recognized holidays (New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, and Christmas Day).

Support Generally. With respect to Insperity time clocks timeclocks and components ordered for use with our TimeStar® Solution (hereinafter referred to as “Equipment” for purposes of these Online Additional Terms), the description, Support and Maintenance purchased by you (if any), and applicable time period of your coverage will be reflected on the Delivery Order. This Equipment Insperity Timeclocks Support and Maintenance Plan (“Equipment Plan”) is not applicable to any other hardware or components delivered by us, or any iSolved® time clocks timeclocks or components delivered by us or an Insperity Partner. The Equipment Plan protects Equipment delivered to you in good working order against hardware failures and defects occurring during the applicable support period. In the event you receive Equipment that is determined to be Dead on Arrival (“DOA”), we will credit your Account for shipping expenses incurred upon return of such DOA Equipment. The Equipment Plan does not provide for parts or labor necessary to initially install any Equipment or to re-install any replacement Equipment, or to perform customizations for any Equipment. Installation parts or labor will be invoiced by us as applicable at our prevailing rates. Equipment Support and Maintenance is available Monday through Friday, from 8:00 a.m. to 5:00 p.m., Houston, Texas time (“Equipment Support Hours”). All Equipment Support Hours exclude our recognized holidays (New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, and Christmas Day).