Support Limitations. LightEdge Technical Support is not responsible for end-user support of issues not directly related to Service. This includes (but is not limited to) Customer operating systems, Customer equipment, or Customer application support.
Support Limitations. Local Availability of Support. Some offerings, features, and coverage (and related products) may not be available in all countries or areas. In addition, delivery of support outside of the applicable HPE coverage areas may be subject to travel charges, longer response times, reduced restoration or repair commitments, and reduced coverage hours.
Support Limitations. In the case of any Incidents that are not reproducible by Service Provider Service Provider will restore the Hosted Services but may not be able to correct the underlying cause if the Incident is not reproducible. Service Provider is not responsible for correcting any Incidents that are (i) for services for which Customer does not have the appropriate subscription if such a subscription is required for the service (e.g. SWIFT); (ii) due to Customer lack of technical knowledge / training on the Hosted Services provided; or (iii) software errors related to any of the following: (A) changes to Customer’s operating system or environment that adversely affect the Hosted Services; (B) use of the Hosted Services in a manner for which such Hosted Services were not designed or not otherwise in conformance with the Documentation; (C) Customer’s negligence or misuse of the Hosted Services. In the event Service Provider is requested to provide support for any of the foregoing, Service Provider will use commercially reasonable efforts to assist Customer but reserves the right to charge for such assistance at its then applicable professional services rates.
Support Limitations. Dell is not liable for any failure or delay in performance due to any cause beyond its control. Service extends only to uses for which the Supported Product was designed.
Support Limitations. Support Services do not include: g. Application training, design or configuration assistance;
Support Limitations. Local Availability of Support. Some offerings, features, and coverage (and related products) may not be available in all countries or areas. In addition, delivery of support outside of the applicable HP coverage areas may be subject to travel charges, longer response times, reduced restoration or re- pair commitments, and reduced coverage hours.
Support Limitations. Supplier shall have no obligation to support: (a) altered, damaged or modified x.XXXX MAC or driver Software; (b)
Support Limitations. Support Services do not include:
a. Application training, design or configuration assistance;
b. Support for applications, hardware and dependent technology not supplied by Upland;
c. Support for issues resulting from Xxxxxxxx’s negligence or failure to use the Application per Upland’s instructions or recommendations;
d. Development support for API/SDK usage;
e. Support of custom development not supplied by Upland; or f. Product installation and upgrade assistance.
Support Limitations. LightEdge Technical Support is not responsible for end-user support of issues not directly related to Serv ice. This includes (but is not limited to) Customer operating sy stems, Customer equipment, or Customer application support.
Support Limitations. 5 How To Make A Support Call......................... 6
