Version Support. Unless otherwise agreed by HP in writing, and for those offerings not delivered by HP Software, HP only provides support for the current version and the immediately preceding version of HP branded software, and provided that HP branded software is used with hardware or software included in HP-specified configurations at the specified version level. Version means a release of software that contains new features, enhancements, and/or maintenance updates, or for certain software, a collection of revisions packaged into a single entity and, as such, made available to our customers.
Version Support. Verint will provide Support hereunder for each Version of the Software for three (3) years after Verint discontinues the sales of licenses for that Version (“EOS”) (not including add-on license sales for existing installations of that Version). The EOS period commences when Verint announces that the next Version of the Software is now generally available.
Version Support. (09/17) If the City elects not to install any Module, Software, or Product Upgrade, Contractor shall, at the City’s request, maintain the ability to support up to two (2) earlier versions of the Product(s) in operation. Contractor shall provide the City with at least twelve (12) months’ prior written notice, before discontinuing Maintenance in support of Product(s) currently in use by the City. After such discontinuation, the Contractor shall make available to the City the option of continued support upon payment of a fee that shall not exceed one hundred and ten percent (110%) of the annual Maintenance fee for the most current version of the component Product.
Version Support. Nuance will provide the foregoing Support for supported versions of the Nuance Software as identified in the Documentation.
Version Support. (01/19) Contractor shall, at the City’s request, maintain the ability to support up to two (2) earlier versions of the Goods or Services in operation. Contractor shall provide the City with at least twelve (12) months’ prior written notice, before discontinuing Maintenance in support of Goods or Services currently in use by the City. After such discontinuation, the Contractor shall make available to the City the option of continued support upon payment of a fee that shall not exceed one hundred and ten percent (110%) of the annual Maintenance fee for the most current version of the Good or Service.
Version Support. Speedment will provide Support Services for specific releases and versions of the Software as follows:
(a) A three-place numbering scheme is used to designate released versions of the Software. The format is R.V.M, where ‘R’ indicates the release level, ‘V’ indicates the version level, and ‘M’ indicates the maintenance fix level. An example would be version 1.1.3. Often in referring to general product versions and releases, the maintenance level is omitted. For example, both 1.1.3 and 1.1.4 may sometimes be referred to as Version 1.1.b. Each Version will be supported for eighteen (18) months from the date the Version is initially released. Support for each Version is supplied via maintenance fixes. Speedment will fix errors only in the most current maintenance fix level of the Software. Customer Support will direct customers to existing fixes/patches and workarounds applicable to the reported case. Customer Support may direct customers to upgrade to a more current release / version / maintenance fix of the Software.
(b) In the event that support for a version would normally expire under Section 6(a) and no later version has been released, support for the old version will be extended until the date that is thirty (30) days after the date on which a new version is released.
(c) In the event that support for a version would normally expire under Section 6(a), and no further versions are planned, a product may be end-of-life. The decision to end-of-life any Software product will be announced to Customer twelve (12) months ahead of the date that support for all versions of such Software product will no longer be available.
Version Support. Beginning on the date of the first Regulatory Approval of each Combined System Implementation, each Party agrees, for the Term, to use Commercially Reasonable Efforts to conduct and support continuous development of such Combined System Implementation with respect to any Minor Release or Major Release of its System or component thereof, as set forth herein, ***.
Version Support. Unless otherwise agreed by HPE in writing, and for those offerings not delivered by HPE Software, HPE only provides Support for the current version and the immediately preceding version of Hewlett Packard Enterprise Manufacturer Branded Software, and provided that Hewlett Packard Enterprise Manufacturer Branded Software is used with Hardware or Software included in Hewlett Packard Enterprise-specified configurations at the
Version Support. End User acknowledges that in some cases, certain features of the Service may no longer be supported or available due to the version upgrade of the Service
Version Support. OptiMark shall provide the services described in this Plan for the current and immediately preceding Versions (defined in Section 2.2) of the OptiMark Software. For example, if OptiMark has made Version 3.0.0 available to JOS, xxen OptiMark shall 30 OPTIMARK, INC.: Support and Maintenance Plan Service Requirements ================================================================================
2.1. OptiMark will maintain test environments only for the new Version, once released, and for the immediately preceding Version.
