Common use of SUPPORT OFFERING Clause in Contracts

SUPPORT OFFERING. 5.1 If Support is purchased as set forth within a Transaction Document, CA will provide Customer with purchased Support in accordance with the guidelines at: xxxxx://xxxxxxxxx.xxxxxxxx.xxx or xxxxx://xxx.xxxxxxxx.xxx/support-center/policies, for CA and Symantec branded offerings respectively. If a renewal fee for Maintenance is identified on a Transaction Document, then CA may automatically invoice Customer for such renewal unless CA receives not less than thirty (30) days written notice from Customer prior to the anniversary of the applicable Term that such Maintenance is not desired. 5.2 If Content Updates are included as part of Maintenance, Customer is granted the right to receive and use Content Updates as and when they are made generally available, for the Maintenance term, and only for the quantity, indicated on the applicable Transaction Document(s). This Agreement does not otherwise give Customer the right to obtain or use Content Updates, and any unauthorized access to or use of Content Updates is deemed a breach of this Agreement. Upon expiration or termination of the Maintenance Term, Customer must uninstall any Software component that facilitates the receipt of Content Updates and use of Content Updates after expiration or termination of the Maintenance term is a material breach of this License Agreement. 5.3 Software Updates/Upgrades, as provided pursuant to guidelines, may only be obtained for the Authorized Use Limitation or quantity indicated in the applicable Transaction Document. Any Software Updates/Upgrades to an existing license do not modify or alter Customer’s Authorized Use Limitation or quantity. If Customer is permitted to transfer its licenses to a different Licensed Software title, then Customer may receive a new Transaction Document on the condition that Customer cease using the replaced Licensed Software prior to use of such replacement Licensed Software. Software Updates/Upgrades are subject to the then-current version of this agreement.