Common use of Support Subscriptions Clause in Contracts

Support Subscriptions. Table 1.5 below lists the Support Subscriptions offered by Red Hat and the Unit description that is used to measure your use of the Support Subscription(s). The End User License Agreement that governs your use of the Software is located at xxx.xxxxxx.xxx/xxxxxxxx/XXXXx. The Exhibits listed in Table 1.5 contain additional information concerning the scope of the Support Subscriptions and how Red Hat provides Subscription Services to you. Technical Account Management (“TAM”) Service TAM Extension Point of Contact: a Red Hat associate whom you are authorized to contact to request support for a particular team, geography or Red Hat product line. 1.G Extended Update Support Red Hat Enterprise Linux Extended Life Cycle Support System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, container, blade, node, partition, appliance or engine, as applicable. 1.G Extended Update Support Red Hat Enterprise Linux Extended Life Cycle Support Physical Node: a physical system on which you install or execute all or a portion of the Software including, without limitation, a server, work station, laptop, blade or other physical system, as applicable: OR Virtual Node: an instance of the Software executed, in whole or in part, on a virtual machine or container. 1.G Red Hat JBoss Middleware Extended Life Cycle Support Core Band: a group of processing cores (16 or 64), where a single “Core” is (a) a physical processing core located in a CPU or (b) a virtual processing core within a virtual machine or supporting a container, in each case, that contains or executes the Software running for Production Purposes. 1.G Red Hat Enterprise Linux Developer Workstation Red Hat Enterprise Linux Developer System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, container, blade, node, partition, appliance or engine, as applicable. 1.C Support Subscription Unit Description (used to measure your use of Support Subscriptions) Exhibit Containing Additional Terms Support

Support Subscriptions. Table 1.5 below lists the Support Subscriptions offered by Red Hat and the Unit description that is used to measure your use of the Support Subscription(s). The End User License Agreement that governs your use of the Software is located at xxx.xxxxxx.xxx/xxxxxxxx/XXXXx. The Exhibits listed in Table 1.5 contain additional information concerning the scope of the Support Subscriptions and how Red Hat provides Subscription Services to you. Technical Account Management (“TAM”) Service TAM Extension Point of Contact: a Red Hat associate whom you are authorized to contact to request support for a particular team, geography or Red Hat product line. 1.G Extended Update Support System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, blade, node, partition, appliance or engine, as applicable. 1.G Red Hat Enterprise Linux Extended Life Cycle Support System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, container, blade, node, partition, appliance or engine, as applicable. 1.G Extended Update Support Red Hat Enterprise Linux Extended Life Cycle Support Physical Node: a physical system on which you install or execute all or a portion of the Software including, without limitation, a server, work station, laptop, blade or other physical system, as applicable: OR Virtual Node: an instance of the Software executed, in whole or in part, on a virtual machine or container. 1.G Red Hat JBoss Middleware Extended Life Cycle Support Core Band: a group of processing cores (16 or 64), where a single “Core” is (a) a physical processing core located in a CPU or (b) a virtual processing core within a virtual machine or supporting a containermachine, in each case, that contains or executes the Software running for Production Purposes. 1.G Red Hat Enterprise Linux Developer Workstation Red Hat Enterprise Linux Developer System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, container, blade, node, partition, appliance or engine, as applicable. 1.C 1.G Red Hat Enterprise Linux Developer Support Subscription Unit Description (used Contact: A person within the Client’s organization authorized to measure your use of communicate with Red Hat’s Developer Support Subscriptions) Exhibit Containing Additional Terms Supportteam. 1.G

Support Subscriptions. Table 1.5 below lists the Support Subscriptions offered by Red Hat and the Unit description that is used to measure your use of the Support Subscription(s). The End User License Agreement that governs your use of the Software is located at xxx.xxxxxx.xxx/xxxxxxxx/XXXXx. The Exhibits listed in Table 1.5 contain additional information concerning the scope of the Support Subscriptions and how Red Hat provides Subscription Services to you. Technical Account Management (“TAM”) Service TAM Extension Point of Contact: a Red Hat associate whom you are authorized to contact to request support for a particular team, geography or Red Hat product line. 1.G Extended Update Support System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, blade, node, partition, appliance or engine, as applicable. 1.G Red Hat Enterprise Linux Extended Life Cycle Support System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, container, blade, node, partition, appliance or engine, as applicable. 1.G Extended Update Support Red Hat Enterprise Linux Extended Life Cycle Support Physical Node: a physical system on which you install or execute all or a portion of the Software including, without limitation, a server, work station, laptop, blade or other physical system, as applicable: OR Virtual Node: an instance of the Software executed, in whole or in part, on a virtual machine or container. 1.G Red Hat JBoss Middleware Extended Life Cycle Support Core Band: a group of processing cores (16 or 64), where a single “Core” is (a) a physical processing core located in a CPU or (b) a virtual processing core within a virtual machine or supporting a containermachine, in each case, that contains or executes the Software running for Production Purposes. 1.G Red Hat Enterprise Linux Developer Workstation Red Hat Enterprise Linux Developer System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, containerblade, node, partition, appliance or engine, as applicable. 1.G Red Hat Enterprise Linux Developer Support System: a system on which you install or execute all or a portion of the Software. A System includes each instance of the Software installed or executed on, without limitation, a server, work station, laptop, virtual machine, blade, node, partition, appliance or engine, as applicable. 1.C Support Subscription Unit Description (used to measure your use of Support Subscriptions) Exhibit Containing Additional Terms Support1.G