Suspension & Cancellation of your Service by Uniti. (a) Uniti may suspend or cancel your Service, without liability to Uniti, for reasons caused by you, including the following: (i) you fail to pay the invoice for your Services by the date due for payment, after, which Uniti have given you 14 days’ notice of your failure to pay. (This does not apply if the invoice payment amount is validly disputed according to Uniti’s Billing Policy and until the dispute and investigations can be completed under Uniti’s Billing Policy.) (ii) you have engaged in conduct contrary to Uniti’s Fair Use Policy; (iii) you are determined by Uniti, acting reasonably, to be an unacceptably high credit risk; (iv) you leave your premises; (v) you fail to provide Uniti or its supplier with access, authority or information reasonably notified as required to enable provision of your Service; (vi) you have breached the Customer Service Agreement, and have not remedied your breach within 30 days of Uniti giving you notice of the breach and a requirement to remedy the breach; (vii) Fraud or illegal conduct has or may have occurred, as a consequence of actions taken by you or anyone else in relation to your Service, as reasonably suspected by Uniti or its supplier; (viii) A threat or risk to the quality or security of your Service or the Uniti network has occurred, that Uniti reasonably suspect is linked to or caused by you, your employees, contractors or someone who you have given permission or implied permission to use your Service; (ix) your Service is being on-sold by you to a third party, or you are acting as a telecommunications carrier or service provider; (x) you or a party or corporate entity related to you, is effected by insolvency and Uniti determines, acting reasonably, that that insolvency is a risk to your ability to pay for your Service; (xi) your business ceases operation or changes the way it is operated and Uniti determines, acting reasonably, that that change is a risk to your ability to pay for your Service. (b) Uniti may suspend or cancel your Service, without liability to Uniti, for reasons not caused by you including: (i) Uniti are required to suspend your Service by law or by order of police, emergency services or any other authorised agency; (ii) Uniti are issued with a competition notice in relation to your Service (refer to the Competition and Consumer Act 2010) by the ACCC; (iii) It becomes or will become illegal to supply you with your Service; (iv) Uniti or its supplier has reasonable grounds to believe there is a threat or risk to the quality or security of your Service or Uniti or its supplier’s network; (v) An emergency situation arises; (vi) Uniti is unable to supply your Service because of a Force Majeure Event; (vii) It is prudent or necessary to allow maintenance, upgrade or repair of, or to avoid or minimise a risk to Uniti or Uniti's supplier’s network or any network or facility used to supply the service or for operational reasons; (viii) A supplier ceases to supply Uniti services under their agreement with Uniti and Uniti cannot find an alternative and so is unable to continue providing your Service.
Appears in 2 contracts
Samples: Customer Service Agreement, Customer Service Agreement
Suspension & Cancellation of your Service by Uniti. (a) Uniti may suspend or cancel your Service, without liability to Uniti, for reasons caused by you, including the following:
(i) you fail to pay the invoice for your Services by the date due for payment, after, which Uniti have given you 14 days’ notice of your failure to pay. (This does not apply if the invoice payment amount is validly disputed according to Uniti’s Billing Policy and until the dispute and investigations can be completed under Uniti’s Billing Policy.)
(ii) you have engaged in conduct contrary to Uniti’s Fair Use Policy;
(iii) you are determined by Uniti, acting reasonably, to be an unacceptably high credit risk;
(iv) you leave your premises;
(v) you fail to provide Uniti or its supplier with access, authority or information reasonably notified as required to enable provision of your Service;
(vi) you have breached the Customer Service Agreement, and have not remedied your breach within 30 days of Uniti giving you notice of the breach and a requirement to remedy the breach;
(vii) Fraud or illegal conduct has or may have occurred, as a consequence of actions taken by you or anyone else in relation to your Service, as reasonably suspected by Uniti or its supplier;
(viii) A threat or risk to the quality or security of your Service or the Uniti network has occurred, that Uniti reasonably suspect is linked to or caused by you, your employees, contractors or someone who you have given permission or implied permission to use your Service;
(ix) your Service is being on-sold by you to a third party, or you are acting as a telecommunications carrier or service provider;
(x) you or a party or corporate entity related to you, is effected by insolvency and Uniti determines, acting reasonably, that that insolvency is a risk to your ability to pay for your Service;
(xi) your business ceases operation or changes the way it is operated and Uniti determines, acting reasonably, that that change is a risk to your ability to pay for your Service.
(b) Uniti may suspend or cancel your Service, without liability to Uniti, for reasons not caused by you including:
(i) Uniti are required to suspend your Service by law or by order of police, emergency services or any other authorised agency;
(ii) Uniti are issued with a competition notice in relation to your Service (refer to the Competition and Consumer Act 2010) by the ACCC;
(iii) It becomes or will become illegal to supply you with your Service;
(iv) Uniti or its supplier has reasonable grounds to believe there is a threat or risk to the quality or security of your Service or Uniti or its supplier’s network;
(v) An emergency situation arises;
(vi) Uniti is unable to supply your Service because of a Force Majeure Event;
(vii) It is prudent or necessary to allow maintenance, upgrade or repair of, or to avoid or minimise a risk to Uniti or Uniti's supplier’s network or any network or facility used to supply the service or for operational reasons;
(viii) A supplier ceases to supply Uniti services under their agreement with Uniti and Uniti cannot find an alternative and so is unable to continue providing your Service.
Appears in 1 contract
Samples: Customer Service Agreement
Suspension & Cancellation of your Service by Uniti. (a) Uniti may suspend or cancel your Your Service, without liability to Uniti, for reasons caused by youYou, including the following:
(i) you You fail to pay the invoice for your Your Services by the date due for payment, after, which Uniti have given you You 14 days’ days notice of your Your failure to pay. (This does not apply if the invoice payment amount is validly disputed according to Uniti’s Billing Policy and until the dispute and investigations can be completed under Uniti’s Billing Policy.)
(ii) you You have engaged in conduct contrary to Uniti’s Fair Use Policy;
(iii) you You are determined by Uniti, acting reasonably, to be an unacceptably high credit risk;
(iv) you You leave your Your premises;
(v) you fail to provide Uniti or its supplier with access, authority or information reasonably notified as required to enable provision of your Service;
(vi) you You have breached the Customer Service AgreementCSA, and have not remedied your Your breach within 30 days of Uniti giving you You notice of the breach and a requirement to remedy the breach;
(viivi) Fraud or illegal conduct has or may have occurred, as a consequence of actions taken by you You or anyone else in relation to your Your Service, as reasonably suspected by Uniti or its supplierUniti;
(viiivii) A threat or risk to the quality or security of your Your Service or the Uniti network has occurred, that Uniti reasonably suspect is linked to or caused by youYou, your Your employees, contractors or someone who you You have given permission or implied permission to use your Your Service;
(ixviii) your Your Service is being on-sold by you You to a third party, or you You are acting as a telecommunications carrier or service provider;
(xix) you You or a party or corporate entity related to youYou, is effected by insolvency and Uniti determines, acting reasonably, that that insolvency is a risk to your Your ability to pay for your Your Service;
(xix) your Your business ceases operation or changes the way it is operated and Uniti determines, acting reasonably, that that change is a risk to your Your ability to pay for your Your Service.
(b) Uniti may suspend or cancel your Your Service, without liability to Uniti, for reasons not caused by you You including:
(i) Uniti are required to suspend your Your Service by law or by order of police, emergency services or any other authorised agency;
(ii) Uniti are issued with a competition notice in relation to your Your Service (refer to the Competition and Consumer Act 2010) by the ACCC;
(iii) It becomes or will become illegal to supply you You with your Your Service;
(iv) Uniti or its supplier has reasonable grounds to believe there is a A threat or risk to the quality or security of your Your Service or Uniti or its supplier’s networknetwork occurs;
(v) An emergency situation arises;
(vi) Uniti is unable to supply your Service because of a Force Majeure Event;
(vii) It is prudent or necessary to allow maintenance, upgrade or repair of, or to avoid or minimise a risk to Uniti or Uniti's supplier’s network or any network or facility used to supply the service or for operational reasons;
(viii) A supplier ceases to supply Uniti services under their agreement with Uniti and Uniti cannot find an alternative and so is unable to continue providing your Your Service.
Appears in 1 contract
Samples: Customer Service Agreement