Synopsis of Facts. This matter concerns the failure to timely issue a written determination for a provider dispute. In December 2017, a health care provider filed in paper form a provider dispute regarding a claim for health care services. The Plan received the dispute on January 2, 2018, and acknowledged receipt on January 4, 2018. Due to an administrative error, a resolution letter stating the pertinent facts and explaining the reasons for the Plan’s determination of the dispute was not sent to the provider.
Appears in 1 contract
Samples: Letter of Agreement
Synopsis of Facts. This matter concerns the failure to timely issue a written determination for a provider dispute. In December 2017March 2018, a health care provider filed in paper form a provider dispute regarding a claim for health care services. The Plan received the dispute on January 2March 20, 2018, and acknowledged receipt on January 4March 27, 2018. Due to an administrative error, a A resolution letter stating the pertinent facts and explaining the reasons for the Plan’s determination of the dispute was not sent to the provideron June 6, 2018.
Appears in 1 contract
Samples: Letter of Agreement
Synopsis of Facts. This matter concerns the failure to timely issue a written determination for a provider dispute. In December 2017April 2019, a health care provider filed in a paper form a provider dispute regarding a claim for health care services. The Plan received the dispute on January 2April 15, 20182019, and acknowledged receipt on January 4April 29, 20182019. Due to an administrative error, a A resolution letter stating the pertinent facts and explaining the reasons for the Plan’s determination of the dispute was not sent to the provideron July 30, 2019.
Appears in 1 contract
Samples: Letter of Agreement
Synopsis of Facts. This matter concerns the failure to timely issue a written determination for a provider dispute. In December 2017August 2019, a health care provider filed in paper form a provider dispute regarding a claim for health care services. The Plan received the dispute on January 2August 17, 20182019, and acknowledged receipt on January 4August 22, 20182019. Due to an administrative error, a resolution letter stating the pertinent facts and explaining the reasons for the Plan’s determination of the The provider dispute was not sent routed to the providerclaims department, which sent a letter to the provider on November 12, 2019.
Appears in 1 contract
Samples: Letter of Agreement