Common use of System guarantees Clause in Contracts

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 28 contracts

Samples: Solar Pv Sale and Installation Agreement, Terms of Use, Terms of Use

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System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 10 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 5 contracts

Samples: Solar Pv Sale and Installation Agreement, Solar Pv Sale and Installation Agreement, Terms of Use

System guarantees. 11.1 Subject to clause 11.2, we guarantee:guarantee:‌ (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where:where:‌ (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 4 contracts

Samples: Terms of Use, Terms of Use, Solar Pv Sale and Installation Agreement

System guarantees. 11.1 10.1 Subject to clause 11.210.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will , (c) the System be free from fault or defect for a period of 5 10 years commencing on the date the PV System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 10.2 The guarantee in clause 11.1 10.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 (vi) Your roof structure or surface not being suitable or sound enough to support the system for the lifespan of the system 10.3 The guarantee in clause 11.1 10.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, , (c) although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 10.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer. 10.5 The Solarpro warranty does not cover service and maintenance e.g., washing panels, checking operation etc. Services such as these will incur costs. 10.6 Solarpro is not liable for any financial losses that result from lack of solar generation while a system is not operational while awaiting repair or replacement. 10.7 Warranty calls will only be carried out during normal working hours by Solarpro representatives. 10.8 We will not accept back charges for repairs already carried out. 10.9 All warranty claims should be made by contacting Solarpro on 02 9453 1485 or by email to xxxx@xxxxxxxx.xxx.xx or by mail to Xxxx 0, 000 Xxxxxxxx Xxxx, Xxxxxxxx Xxxxxxx, 0000. Any ancillary expenses associated with claiming the warranty will be borne by the customer.

Appears in 4 contracts

Samples: Solar Installation Agreement, Solar Installation Agreement, Solar Installation Agreement

System guarantees. 11.1 12.1 Subject to clause 11.212.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 12.2 The guarantee in clause 11.1 12.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 12.3 The guarantee in clause 11.1 12.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 12.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 3 contracts

Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions

System guarantees. 11.1 Subject to clause 11.2clause11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 2 contracts

Samples: Solar Pv Sale and Installation Agreement, Terms of Use

System guarantees. 11.1 11.1. Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship xxxxxxx ship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing com mencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 11.2. The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme ex treme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Mainte xxxxx Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved ap proved by us in writing. 11.3 11.3. The guarantee in clause 11.1 is additional addi tional to any other guarantee or warranty xxxxxx xx you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although al though these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees guar antees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable pay able in advance. 11.4 11.4. During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison liai son with the manufacturer.

Appears in 2 contracts

Samples: Purchase Agreement, Purchase Agreement

System guarantees. 11.1 11.1) Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 11.2) The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 11.3) The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 11.4) During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 2 contracts

Samples: Sales Contract, Solar System Purchase Agreement

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 2 contracts

Samples: Solar Pv Sale and Installation Agreement, Solar Pv Sale and Installation Agreement

System guarantees. 11.1 Subject to clause 11.2, 11.2 we guarantee: (a) a. our workmanship, and the workmanship of our contractors, in installing the System; and (b) b. the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) a. the fault or defect is not notified to us within the Guarantee Period; or (b) b. the fault or defect is a result of: (i) i. something done by you or someone else, and not us or our contractors; or (ii) . something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) . the System being misused, abused, neglected or damaged after installation; (iv) . the System being maintained other than in accordance with the Maintenance Documents; or (v) v. the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) a. from the manufacturer of the System; or (b) b. under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, case and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 2 contracts

Samples: Solar Pv Sale and Installation Agreement, Solar Pv Sale and Installation Agreement

System guarantees. 11.1 Subject to clause 11.20, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; , and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 0 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 0 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Residential Solar Pv Sale & Installation Agreement

System guarantees. 11.1 Subject to clause 11.2, 12 we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, System will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Warranty Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., e.g. an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, Head Office: Factory 0/00 Xxxxx Xxxxx, Xxxxxx XXX 0000. ABN: 00000000000 Tel: 0000 000 000 Fax: (00) 0000 0000 although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Terms and Conditions of Trade

System guarantees. 11.1 Subject to clause 11.2clause11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will clause11.1will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with maintainedotherthaninaccordancewith the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Solar Pv Sale and Installation Agreement

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 10 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.your

Appears in 1 contract

Samples: Solar Pv Sale and Installation Agreement

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System guarantees. 11.1 10.1 Subject to clause 11.210.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 10.2 The guarantee in clause 11.1 10.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 10.3 The guarantee in clause 11.1 10.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 10.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Acknowledgements and Consents

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, System will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, case and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Solar Pv Sale and Installation Agreement

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with accordancewith the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Solar Pv Sale and Installation Agreement

System guarantees. 11.1 Subject to clause 11.2, we guarantee:guarantee:‌ (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 7 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where:where:‌ (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Solar Pv Sale and Installation Agreement

System guarantees. 11.1 ‌ 11.1. Subject to clause 11.2, we guarantee:guarantee:‌ (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 11.2. The guarantee in clause 11.1 will not apply where:where:‌ (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 11.3. The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 11.4. During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Terms of Use

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 10 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with accordancewith the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, case and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Terms of Use

System guarantees. 11.1 Subject to clause 11.2, we guarantee:guarantee:‌ (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 10 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where:where:‌ (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Solar Pv Sale and Installation Agreement

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) a. our workmanship, and the workmanship of our contractors, in installing the System; and (b) b. the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) a. the fault or defect is not notified to us within the Guarantee Period; or (b) b. the fault or defect is a result of: (i) i. something done by you or someone else, and not us or our contractors; or (ii) . something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) . the System being misused, abused, neglected or damaged after installation; (iv) . the System being maintained other than in accordance with the Maintenance Documents; or (v) v. the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) a. from the manufacturer of the System; or (b) b. under any applicable law, including the Australian Consumer Law, although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, case and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Terms and Conditions Agreement

System guarantees. 11.1 Subject to clause 11.2, we guarantee: (a) our workmanship, and the workmanship of our contractors, in installing the System; and (b) the operation and performance of the System, will be free from fault or defect for a period of 5 years commencing on the date the System is installed (Guarantee Period), and we will repair any such default or defect notified to us within the Guarantee Period, including by replacing all or part of the System where necessary, within a reasonable timeframe at no cost to you. 11.2 The guarantee in clause 11.1 will not apply where: (a) the fault or defect is not notified to us within the Guarantee Period; or (b) the fault or defect is a result of: (i) something done by you or someone else, and not us or our contractors; or (ii) something beyond human control that occurred after installation, e.g., an extreme weather event; (iii) the System being misused, abused, neglected or damaged after installation; (iv) the System being maintained other than in accordance with the Maintenance Documents; or (v) the System being repaired, modified, reinstalled or repositioned by anyone other than a service technician approved by us in writing. 11.3 The guarantee in clause 11.1 is additional to any other guarantee or warranty you may have: (a) from the manufacturer of the System; or (b) under any applicable law, including the Australian Consumer Law, CONNECT SOLAR & ELECTRICAL PTY LTD W xxx.xxxxxxxxxxxxxxxxxxxxxx.xxx.xx E xxxxx@xxxxxxxxxxxxxxxxxxxxxx.xxx.xx P 0488 480 086 although these other guarantees and warranties may not cover labour costs, travel costs and delivery costs arising from a claim under these other guarantees and warranties. We will notify you if this is the case, and tell you the costs payable. The costs will be payable in advance. 11.4 During the Guarantee Period, we will provide reasonable assistance to you in making any guarantee or warranty claim against the manufacturer of the System, including by acting as your liaison with the manufacturer.

Appears in 1 contract

Samples: Terms of Use

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