Targeted Availability. The Assessment Delivery Service is targeted to be available to Customer twenty-four (24) hours a day, seven (7) days a week, at least 99.9% of the time measured on a monthly basis, excluding Scheduled Maintenance, Emergency Maintenance or due to a Force Majeure Event.
Appears in 10 contracts
Samples: Ondemand Service Terms and Conditions, Ondemand Service Terms and Conditions, Ondemand Service Terms and Conditions
Targeted Availability. The Assessment Delivery Service is targeted to be available to Customer twenty-four (24) hours a day, seven (7) days a week, at least 99.999.5% of the time measured on a monthly basis, excluding Scheduled Maintenance, Emergency Maintenance or due to a Force Majeure Event.
Appears in 4 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement, Software as a Service Agreement
Targeted Availability. The Assessment Delivery Service is targeted to be available to Customer twenty-four (24) hours a day, seven (7) days a week, at least 99.9% of the time measured on a monthly basis, excluding Scheduled Maintenance, Emergency Maintenance or due to a Force Majeure Event.. Any conflict or inconsistency between this Schedule 3 and the other parts of this Agreement shall be resolved in favour of this Schedule 3 in respect of the subject matter hereof. The following definitions shall apply for this Schedule:
Appears in 1 contract
Samples: Terms and Conditions
