Common use of Team Lead I Clause in Contracts

Team Lead I. In addition to the mandatory requirements described for Adjuster II, Team Lead I must meet all of the following qualifications: 3.6.1. minimum of two (2) years’ claims supervisory experience; 3.6.2. ability to supervise and manage a team of Adjusters in accordance with Citizens processes and procedures including managing a team of up to twenty adjusters; 3.6.3. ability to manage adjuster file quality standards in accordance with Citizens’ Procedures, Best Claims Practices & Estimating Guidelines and other applicable standards; 3.6.4. complete file audits in compliance with Citizens’ policies and procedures, including accuracy of Vendor fee invoices before submitting to Citizens; 3.6.5. train, mentor, and coach Adjuster teams as outlined in Citizens’ Best Claims Practices & Estimating Guidelines; 3.6.6. capability to attend Citizens’ meetings and inspections as required by Citizens. There shall be no additional fees for attendance at these meetings and inspections; 3.6.7. ability to review, analyze, and develop action plans based on quality assurance data and management direction; and, 3.6.8. possess comprehensive knowledge of estimating programs for evaluating and determining scope and repair costs.