Technical Support Services. Partner will be primarily responsible for providing technical support to Customer in accordance with the Technical Support Services Guidelines (“TSSG”) related to a specific Product and Service as made available at the following URL: xxxxx://xxxxx.xxxxxx.xxx/terms/tssg/ To the extent that Partner cannot resolve a support issue, then Partner or Customer may escalate support to Google and Google will provide Customer support solely in accordance with the Technical Support Services Guidelines for the applicable Product and Service.
Appears in 8 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
Technical Support Services. Partner will be primarily responsible for providing technical support to Customer in accordance with the Technical Support Services Guidelines (“TSSG”) related to a specific Product and Service as made available at the following URL: xxxxx://xxxxx.xxxxxx.xxx/terms/tssg/ xxxxx://xxxxxxx.xxxxxxxxxxxxx.xxx/docs/DOC-9394. To the extent that Partner cannot resolve a support issue, then Partner or Customer may escalate support to Google and Google will provide Customer support solely in accordance with the Technical Support Services Guidelines for the applicable Product and Service.
Appears in 3 contracts
Samples: End User License Agreement, End User License Agreement, End User License Agreement
Technical Support Services. Partner will be primarily responsible for providing technical support to Customer in accordance with the Technical Support Services Guidelines (“TSSG”) related to a specific Product and Service as made available at Appendix 5 and the following URL: xxxxx://xxxxx.xxxxxx.xxx/terms/tssg/ . To the extent that Partner cannot resolve a support issue, then Partner or Customer may escalate support to Google and Google will provide Customer support solely in accordance with the Technical Support Services Guidelines for the applicable Product and Service.
Appears in 1 contract
Samples: End User License Agreement
