Telephone Banking Clause Samples
The Telephone Banking clause defines the terms and conditions under which a customer can access and manage their bank accounts via telephone. It typically outlines the authentication procedures required for telephone transactions, the types of services available (such as balance inquiries, fund transfers, or bill payments), and any limitations or security measures in place. This clause ensures that both the bank and the customer understand the rules governing telephone-based banking, thereby reducing the risk of unauthorized access and clarifying the responsibilities of each party.
Telephone Banking. Telephone Banking is BECU’s Integrated Voice Response touch-tone telephone service that allows you to do tasks such as the following:
1. Transfer funds between your Checking, Savings, and Line of Credit Accounts;
2. Make loan payments;
3. Find out which checks have cleared; and
Telephone Banking. You may use our Voice Response Unit to speak with a banker or to get your account information, transfer funds between your accounts with us. You must have a valid deposit account and PIN to use this system. Online Banking You may use Online Banking to view your account information, make deposits, transfer funds between your accounts, make payments from your checking account to third parties. You must agree to the additional disclosures for using additional online services. Mobile Banking You may use Mobile Banking to make deposits to your accounts. You must agree to the additional disclosures for using Mobile services. Mobile Banking is offered as a convenience and supplemental service to the Bank’s Online Banking Services. It is not intended to replace access to Online Banking from your personal computer or other methods you use for managing your accounts and services with us. Not all mobile devices will be capable of accessing and using Mobile Banking. The Bank cannot guarantee the availability of underlying data services provided by your mobile carrier, (i.e. we are not responsible for carrier data outages or "out of range" issues). We will not be responsible for any inability of your mobile device to access or use Mobile Banking, or for any loss or damage to your mobile device resulting from your access or use, or attempted access or use, of Mobile Banking (including downloading any associated Java applications for Mobile Banking), and you should satisfy yourself as to these matters before attempting to access or use Mobile Banking. Some mobile devices may store (cache) information that is accessed during a Mobile Banking session. You must have an eligible mobile device capable of SMS messaging (for SMS (Text) Banking), or downloading Java applications and making data connections to the Internet (for Mobile Browser Banking). You must be authorized to use and incur charges on your mobile device cellular account in relation to Mobile Banking. We make no representation that any content or use of Mobile Banking is available for use in locations outside of the United States. Accessing Mobile Banking from locations outside of the United States is at your own risk. Mobile Banking consists of two separate features: To activate Browser Mobile Banking, you must have at least one active deposit Account, be an owner of the Account and be registered for Online Banking. To access the Browser Mobile Banking feature, you must know the Mobile Banking URL and will log...
Telephone Banking. You may use our automated telephone system by calling our Contact Center at ▇▇▇-▇▇▇-▇▇▇▇. Through the automated system you may request a transfer of funds between your accounts or obtain your account balance information. The password-protected automated telephone system is available 24 hours a day, 7 days a week, in both English and Spanish. The automated telephone system will require you to enter your personal identification number. Once you have been authenticated you can follow the menu options to either transfer funds or obtain your account information. The first time you use this service you will be requested to select your personal identification number.
Telephone Banking. If we approve Telephone Banking for your accounts, a separate personal identification number (PIN) will be assigned to you. You must use your personal identification number (PIN) along with your account number to access your accounts. At the present time, you may use Telephone Banking to:
Telephone Banking. You may use our automated customer service system or speak to us to get your account information, transfer funds between your accounts with us, or pay qualifying loans or credit cards. You must have a valid account and a valid password or PIN to use the automated system.
2. Important information and agreements about your card
a. Authorisations and holds
Telephone Banking. A separate personal identification number (PIN) will be assigned to you. You must use your personal identification number (PIN) along with your account number to access your accounts. Transaction Limitations – Pursuant to Regulation D, for all share (savings), club, and money market accounts, you may make no more than six (6) transfers and/or withdrawals from your account to another account of yours or to a third party in any month by means of preauthorized, automatic or internet transfer, by telephonic order or instruction, debit card or similar order. If you exceed these limitations, your account may be subject to withdrawal restrictions, fees, or be closed. Conditions of EFT Services -
Telephone Banking. Your accounts can be accessed under Telephone Banking via telephone. Telephone Banking service will be available for your convenience seven (7) days per week. This service may be interrupted for a short time each day for data processing. If you call during this time you will hear, “Unavailable at this time. No transfer, withdrawal or loan payment may exceed the available funds in your account. The Credit Union reserves the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance or otherwise require us to increase our required reserve on the account. Transactions made after the close of normal business hours each day will be posted to your account on the next business day after the date of the transaction. All checks are payable to you as a primary member and will be mailed to your address of record. The Credit Union may set other limits on the amount of any transaction and you will be notified of those limits. The Credit Union may refuse to honor any transaction for which you do not have sufficient available verified funds. There is no limit on the number of transaction requests you may make during a single phone call. The system will time-out after thirty
Telephone Banking. If you use Telephone Banking, we will send you a Telephone Banking Payee list for use when making telephone payments and transfers. The Telephone Banking Payee list will show the telephone number you must call in order to initiate Telephone Banking transactions, your customer identification number (which must be entered in addition to any other Password that you use to login to Telephone Banking), the account numbers you have provided us for use in connection with telephone Banking, and the codes we have assigned to each Payee and/or Service Account for which you will initiate Payment and Transfer transactions through Telephone Banking. If you have authorized us to make preauthorized fixed payments or transfers for you, the Payee list also will show the amount of each such payment or transfer and when and how long such payments or transfers will be made.
Telephone Banking. You may access your account(s) by telephone at ▇▇▇.▇▇▇.▇▇▇▇ using a touch tone phone, your account numbers, and personal identification number to get savings account(s) information. The automated telephone system is available 24 hours a day, 7 days a week. Mobile Banking. You may access your accounts(s) by web-enabled cell phone by downloading the mobile banking app and using your sign in credentials. You may deposit checks to your savings account through the mobile app. You may also transfer funds electronically from savings to savings once you have received authorization from us.
Telephone Banking. Lost or Stolen Cards; Account Numbers; PINs/Other Access Devices; or Unauthorized Transfers Online Bill Paying through BNY Mellon Wealth Online – Stop Payments (Written Requests) Online Banking with Quicken®/Online Bill Paying with Quicken®/Online Banking – Account Numbers; Mobile BNY Mellon Wealth Online; PINs/Other Access Devices; or Unauthorized Transfers ATTACHMENT A DIGITAL WALLET AUTHORIZATION TERMS OF USE