Telephone Hotline Assistance. AssetWorks, at its expense, shall make available technically qualified personnel to respond to all reasonable telephone requests, Monday through Friday, excluding State holidays, during normal business hours, that may be made by the Customer relating to the application and operation of the Software. At other times such personnel are available by pager for emergencies.
Appears in 5 contracts
Samples: Master Agreement, Software License Agreement, Software License Agreement
Telephone Hotline Assistance. AssetWorks, at its expense, AssetWorks shall make available technically qualified personnel to respond to all reasonable telephone requests, Monday through Friday, excluding State UK Bank holidays, during normal business hours, that may be made by the Customer relating to the application and operation of the Software. At other times such personnel are available by pager beeper for emergencies.
Appears in 1 contract
Samples: Services Agreement
Telephone Hotline Assistance. AssetWorks, at its expense, shall make available technically qualified personnel to respond to all reasonable telephone requests, Monday through Friday, excluding State holidays, during normal business hours, that may be made by the Customer CUSTOMER relating to the application and operation of the Software. At other times such personnel are available by pager for emergencies.
Appears in 1 contract
Samples: Software License Agreement