Termination for Material and Repeated Failures. City shall have, in addition to any other rights and remedies under this Agreement or at law, the right to immediately terminate this Agreement and be entitled to a return of any prepaid fees where Contractor fails to meet any service level standards described herein: (a) to such an extent that the City’s ability, as solely determined by City, to use the SaaS Services is materially disrupted, Force Majeure events excepted; or, (b) for four (4) months out of any twelve (12) month period.
Appears in 4 contracts
Samples: Software as a Service Agreement, Reseller Agreement, Software as a Service Agreement
Termination for Material and Repeated Failures. City shall have, in addition to any other rights and remedies under this Agreement Attachment or at law, the right to immediately terminate this Agreement Attachment and be entitled to a return of any prepaid fees where Contractor fails to meet any service level standards described herein: (a) to such an extent that the City’s ability, as solely determined by City, to use the SaaS Services is materially disrupted, Force Majeure events excepted; or, (b) for four (4) months out of any twelve (12) month period.
Appears in 1 contract
Samples: Professional Services
Termination for Material and Repeated Failures. City shall have, in addition to any other rights and remedies under this Agreement or at law, the right to immediately terminate this Agreement and be entitled to a return of any prepaid fees where Contractor fails to meet any service level standards described herein: :
(a1) to such an extent that the City’s ability, as solely determined by City, to use the SaaS Services is materially disrupted, Force Majeure events excepted; or, (b2) for four (4) months out of any twelve (12) -month period.
Appears in 1 contract
Samples: Software Agreement
Termination for Material and Repeated Failures. City shall have, in addition to any other rights and remedies under this the Term Sheet and the Agreement or at law, the right to immediately terminate this the Term Sheet and the Agreement and be entitled to a return of any prepaid fees where Contractor fails to meet any service level standards described herein: (a) to such an extent that the City’s ability, as solely determined by City, to use the SaaS Services is materially disrupted, Force Majeure events excepted; or, (b) for four (4) months out of any twelve (12) month period.
Appears in 1 contract
Samples: Software as a Service Term Sheet
Termination for Material and Repeated Failures. City shall have, in addition to any other rights and remedies under this Agreement or at law, the right to immediately terminate this Agreement and be entitled to a return of any prepaid fees where Contractor fails to meet any service level standards described herein: (a1) to such an extent that the City’s ability, as solely determined by City, to use the SaaS Services is materially disrupted, Force Majeure events excepted; or, (b2) for four (4) months out of any twelve (12) -month period.
Appears in 1 contract
