Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted Software. Upon request by Dynatrace, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) days following the effective date of termination or expiration. After such period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate any other Order Form or other Agreement.
Appears in 3 contracts
Samples: Master Subscription Agreement, Master Subscription Agreement, Master Subscription Agreement
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above 17.3 of an Order Form for Product licensed for a perpetual term), Customer’s license or subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted Software. Upon request by DynatraceXxxxxxxxx, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-thirty- five (35) days following the effective date of termination or expirationtermination. After such period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 17.3 above, termination of one Order Form will not terminate any other Order Form or other Agreement.
Appears in 1 contract
Samples: End User Terms
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted Software. Upon request by DynatraceXxxxxxxxx, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) days following the effective date of termination or expiration. After such period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate this Master Subscription Agreement or any other Order Form or other Agreementthe terms incorporated therein.
Appears in 1 contract
Samples: Master Subscription Agreement
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s license or subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted SoftwareOn-Premise Software and any Auxiliary Programs. Upon request by Dynatrace, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted On-Premise Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) 45 days following the effective date of termination or expirationtermination. After such 45-day period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate this Master Agreement or any other Order Form Form, or other Agreementthe Dynatrace terms incorporated therein.
Appears in 1 contract
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s license or subscription or license to the Dynatrace Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted SoftwareOn-Premise Software and any Auxiliary Programs. Upon request by Dynatrace, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted On-Premise Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) 45 days following the effective date of termination or expirationtermination. After such 45-day period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate any other Order Form Form, or other Agreementthe Dynatrace terms (including the End-User Terms incorporated therein.
Appears in 1 contract
Samples: End User Terms
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted Software. Upon request by DynatraceXxxxxxxxx, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) days following the effective date of termination or expiration. After such period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate any other Order Form or other Agreement.
Appears in 1 contract
Samples: Subscription Agreement
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted Software. Upon request by Dynatrace, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) days following the effective date of termination or expiration. After such period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate this Master Subscription Agreement or any other Order Form or other Agreementthe terms incorporated therein.
Appears in 1 contract
Samples: Master Subscription Agreement
Termination of Order Form; SOW. On termination or expiration of an Order Form (other than the termination by Customer under Section 18.3 above of an Order Form for Product licensed for a perpetual term), Customer’s license or subscription or license to the Product purchased thereunder will terminate and Customer and Users will immediately cease to use the SaaS Subscription and either uninstall or destroy the Customer Hosted Software. Upon request by Dynatrace, Customer will certify in writing to Dynatrace that all copies of such Customer Hosted Software are no longer in use. Dynatrace will make any remaining Customer Data stored in the SaaS Subscription available on request by Customer in the format in which it is stored in the SaaS Subscription for up to thirty-five (35) days following the effective date of termination or expirationtermination. After such period, Dynatrace will have no obligation to maintain or provide any Customer Data and may thereafter, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control. For the avoidance of doubt, except in the case of termination following Customer’s infringement of Products as provided in Section 18.3 above, termination of one Order Form will not terminate any other Order Form or other Agreement.
Appears in 1 contract
Samples: Master Subscription Agreement