Common use of THE COST OF OUR SERVICES Clause in Contracts

THE COST OF OUR SERVICES. Our separate Client Fee Agreement covers in detail the choices you have for how our fee will be calculated to cover our services. We will discuss the options with you and answer any questions you have. The Client Fee Agreement forms part of this Client Agreement, so they should be read alongside each other as, together, they represent the entire agreement between us. We reserve the right to increase our fees in future but, if we do so, we will let you know in advance of any increased charges coming into effect. The section below entitled Amendment to these Terms explains how we will do this. You agree that where a product or service provider has agreed to facilitate the payment of fees due from you to us, and where such fees received are in excess of any fees you owe us at the time of receipt of the amount concerned, we will aim to return these fees within 30 days, although we reserve the right to offset any fees for work undertaken which has yet to be invoiced, before the final refund takes place. In the event that we are entitled to receive a commission for non-advised transactions or for certain business transacted or advised on prior to 31st December 2012, we will be able to tell you the amount of any commission that is paid to us by product providers with whom investments are made. You should be aware of the possibility that other costs or taxes relating to the services that we provide for you may exist, even though they are not paid through us or imposed by us. We make no additional charge in relation to our specialisation in responsible investment. We will be remunerated for the provision of the agreed services on the basis set out in Schedules 1 and/or 2 to this Client Agreement. You agree that all fees invoiced will be settled within seven days of the date of the invoice or other request for payment. Any outstanding fees will incur interest charges at a daily rate equivalent to 1% per calendar month. Should any of your Employees/individual members require advice we will refer them to our website where they can enquire about our Advisory Services. Should they wish to proceed with one of our Advisory Services, we will require a separate agreement with them which will not hold any connection with our agreement with you as their Employer. We will agree a fixed fee with you for our ongoing advice depending on your specific requirements, the actual adviser charges (fees) will be agreed with you and based on the complexity of the work involved, the amount invested and the overall assets under our advice. Further details of our charges are given below. Please note, all fees quoted include any VAT which may be payable and the cost of implementing the advice.

THE COST OF OUR SERVICES. Our separate Client Fee Agreement covers in detail the choices you have for how we calculate our fee will be calculated fees to cover our services. We will We’ll discuss the options this with you and answer any questions you have. The Client Fee Agreement forms part of this Client Agreement, so they should be read alongside each other as, together, they represent the entire agreement between us. When you first consider taking advantage of the Ongoing Advice Service, we’ll provide you with a personal fee estimate to show you the sort of fee you’re likely to pay for the initial 12-month period. If you decide to go ahead, once your account has been fully established with us, perhaps following completion of some recommendations resulting from our Initial Advice Service, we’ll agree with you at that point the date in each subsequent year when we’ll provide you with a formal review. Ahead of the review date each year we’ll produce a valuation of the agreed range of investments and products you’ve asked us to advise you on and we’ll base our first and subsequent invoices on the value at this date. The invoice will cover the service provided since inception or since the last review each year. Irrespective of whether our advice results in you buying or changing any investment product or policy or indeed whether you decide to accept our advice at all, you agree to pay us a fee for the advice and service we provide. This valuation will include any assets, if any, which have been added to your account during the previous twelve months and which we have agreed to accept responsibility for. Our fee each year will be based on the total value on each periodic valuation date. There’ll be no allowance for the impact that any one item added to or removed from your account during the previous twelve-month period has on the annual fee calculation. We reserve the right to increase our fees in future but, if we do so, we will we’ll let you know in advance of any increased charges coming into effect. The section below entitled Amendment to these Terms explains how we will we’ll do this. If, having engaged us to provide you with advice, you proceed with the advice but subsequently decide to withdraw from any investment or policy agreed, within an initial period during which the product provider would look to recover fees from us (which in turn have been used to cover the costs of advice provided to you) we reserve the right to charge a corresponding fee to you. You agree that all fees invoiced will be settled within seven days of the date of the invoice or other request for payment. Any outstanding fees will incur interest charges at a daily rate equivalent to 1% per calendar month. You agree that where a product or service provider has agreed to facilitate the payment of fees due from you to us, and where such fees received are in excess of any fees you owe us at the time of receipt of the amount concerned, then we will aim may retain these additional monies as an advance against the cost of future service from us to return these you. These payments are agreed as being owned by us on account until they’re actually offset against our future fees or actually refunded to you. If you request a refund (and this amount is above £25 in total) we’ll action your request as soon as we can but in any event within 30 days, although we reserve the right to offset any fees for work undertaken which has yet to be invoiced, before the final refund takes place. In the event that we are we’re entitled to receive a commission for non-advised transactions or for certain business transacted or advised on prior to 31st December 2012, we will we’ll be able to tell you the amount of any commission that is paid to us by product providers and other institutions with whom investments are made. You should be aware of the possibility that other costs or taxes relating to the services that we provide for you may exist, even though they are they’re not paid through us or imposed by us. We make no additional charge in relation to our specialisation in responsible investment. We will be remunerated for the provision of the agreed services on the basis set out in Schedules 1 and/or 2 to this Client Agreement. You agree that all fees invoiced will be settled within seven days of the date of the invoice or other request for payment. Any outstanding fees will incur interest charges at a daily rate equivalent to 1% per calendar month. Should any of your Employees/individual members require advice we will refer them to our website where they can enquire about our Advisory Services. Should they wish to proceed with one of our Advisory Services, we will require a separate agreement with them which will not hold any connection with our agreement with you as their Employer. We will agree a fixed fee with you charge for our ongoing advice depending on your specific requirements, the actual adviser charges (fees) will be agreed with you and mainly based on the complexity a percentage of the work involved, the amount invested and the overall value of assets under subject to our advicecare. Further details of our charges are given below. Please note, all fees quoted include any VAT which may be payable and the cost of implementing the advice, if you decide to go ahead. However, if you act on our advice but choose to implement it yourself, you will still remain liable for our advice fees.

THE COST OF OUR SERVICES. Our separate Client Fee Agreement covers in detail the choices you have for how we calculate our fee will be calculated fees to cover our services. We will We’ll discuss the options this with you and answer any questions you have. The Client Fee Agreement forms part of this Client Agreement, so they should be read alongside each other as, together, they represent the entire agreement between us. When you first consider taking advantage of the Ongoing Advice Service, we’ll provide you with a personal fee estimate to show you the sort of fee you’re likely to pay for the initial 12-month period. If you decide to go ahead, once your account has been fully established with us, perhaps following completion of some recommendations resulting from our Initial Advice Service, we’ll agree with you at that point the date in each subsequent year when we’ll provide you with a formal review. Ahead of the review date each year we’ll produce a valuation of the agreed range of investments and products you’ve asked us to advise you on and we’ll base our first and subsequent invoices on the value at this date. The invoice will cover the service provided since inception or since the last review each year. Irrespective of whether our advice results in you buying or changing any investment product or policy or indeed whether you decide to accept our advice at all, you agree to pay us a fee for the advice and service we provide. This valuation will include any assets, if any, which have been added to your account during the previous twelve months and which we have agreed to accept responsibility for. Our fee each year will be based on the total value on each periodic valuation date. There’ll be no allowance for the impact that any one item added to or removed from your account during the previous twelve-month period has on the annual fee calculation. An exception to this principle will apply when any of your investments subject to our ongoing advice are separately managed on a discretionary basis by our sister company, Castlefield Investment Partners LLP (CIP). In such cases, the fees relating to our advice will be calculated and collected for us by CIP on a quarterly basis and the value of these investments will therefore be excluded from the annual periodic valuation we use to calculate our own main ongoing advice fee. Please see later under ‘Paying for our services’. We reserve the right to increase our fees in future but, if we do so, we will we’ll let you know in advance of any increased charges coming into effect. The section below entitled Amendment to these Terms explains how we will we’ll do this. If, having engaged us to provide you with advice, you proceed with the advice but subsequently decide to withdraw from any investment or policy agreed, within an initial period during which the product provider would look to recover fees from us (which in turn have been used to cover the costs of advice provided to you) we reserve the right to charge a corresponding fee to you. You agree that all fees invoiced will be settled within seven days of the date of the invoice or other request for payment. Any outstanding fees will incur interest charges at a daily rate equivalent to 1% per calendar month. You agree that where a product or service provider has agreed to facilitate the payment of fees due from you to us, and where such fees received are in excess of any fees you owe us at the time of receipt of the amount concerned, then we will aim may retain these additional monies as an advance against the cost of future service from us to return these you. These payments are agreed as being owned by us on account until they’re actually offset against our future fees or actually refunded to you. If you request a refund (and this amount is above £25 in total) we’ll action your request as soon as we can but in any event within 30 days, although we reserve the right to offset any fees for work undertaken which has yet to be invoiced, before the final refund takes place. In the event that we are we’re entitled to receive a commission for non-advised transactions or for certain business transacted or advised on prior to 31st December 2012, we will we’ll be able to tell you the amount of any commission that is paid to us by product providers and other institutions with whom investments are made. You should be aware of the possibility that other costs or taxes relating to the services that we provide for you may exist, even though they are they’re not paid through us or imposed by us. We make no additional charge in relation to our specialisation in responsible investment. We will be remunerated for the provision of the agreed services on the basis set out in Schedules 1 and/or 2 to this Client Agreement. You agree that all fees invoiced will be settled within seven days of the date of the invoice or other request for payment. Any outstanding fees will incur interest charges at a daily rate equivalent to 1% per calendar month. Should any of your Employees/individual members require advice we will refer them to our website where they can enquire about our Advisory Services. Should they wish to proceed with one of our Advisory Services, we will require a separate agreement with them which will not hold any connection with our agreement with you as their Employer. We will agree a fixed fee with you charge for our ongoing advice depending on your specific requirements, the actual adviser charges (fees) will be agreed with you and mainly based on the complexity a percentage of the work involved, the amount invested and the overall value of assets under subject to our advicecare. Further details of our charges are given below. Please note, all fees quoted include any VAT which may be payable and the cost of implementing the advice, if you decide to go ahead. However, if you act on our advice but choose to implement it yourself, you will still remain liable for our advice fees.