Common use of Third Party Request for End User Information Clause in Contracts

Third Party Request for End User Information. Upon receipt of a request by a third party carrier for Customer Proprietary Network Information (“CPNI”), including but not limited to Customer Service Records (“CSRs”), related to an End User telephone number, XO may, in its sole discretion: (1) instruct the third party carrier to contact Customer directly, or (2) release any requested CPNI in its possession to the third party carrier. Upon receipt of a request from a third party carrier for CPNI, including, but not limited to, CRSs, Customer, in compliance with applicable laws, regulations and industry guidelines and standards, shall, within twenty-four (24) hours of its receipt of the request, provide the requesting third party carrier with: (1) all requested information in Customer’s possession, or (2) a valid and complete explanation why Customer is unable or unwilling to provide the requested information. Customer shall provide XO with a copy of its response to the third party carrier at the same time it responds to the third party carrier.

Third Party Request for End User Information. Upon receipt of a request by a third party thirdparty carrier for Customer Proprietary Network Information (“CPNI”), including but not limited to Customer Service Records (“CSRs”), related to an End User telephone number, XO BRIGHT PACKET may, in its sole discretion: (1) instruct the third party carrier to contact Customer directly, or (2) release any requested CPNI in its possession to the third party carrier. Upon receipt of a request from a third party carrier for CPNI, including, but not limited to, CRSsCSRs, Customer, in compliance with applicable laws, regulations and industry guidelines and standards, shall, within twenty-four (24) hours of its receipt of the request, provide the requesting third party carrier with: (1) all requested information in Customer’s possession, or (2) a valid and complete explanation why Customer is unable or unwilling to provide the requested information. Customer shall provide XO BRIGHT PACKET with a copy of its response to the third party carrier at the same time it responds to the third party carrier.

Third Party Request for End User Information. Upon receipt of a request by a third party carrier for Customer Proprietary Network Information (“CPNI”), including but not limited to Customer Service Records (“CSRs”), related to an End User telephone number, XO VTX may, in its sole discretion: (1i) instruct the third party carrier to contact Customer directly, or (2ii) release any requested CPNI in its possession to the third party carrier. Upon receipt of a request from a third party carrier for CPNI, including, but not limited to, CRSsCSRs, Customer, in compliance with applicable laws, regulations and industry guidelines and standards, shall, within twenty-four (24) hours of its receipt of the request, provide the requesting third party carrier with: (1i) all requested information in Customer’s possession, or (2ii) a valid and complete explanation why Customer is unable or unwilling to provide the requested information. Customer shall provide XO VTX with a copy of its response to the third party carrier at the same time it responds to the third party carrier.