Common use of Timeframes for Access Requirements Clause in Contracts

Timeframes for Access Requirements. HMO must have sufficient network providers and establish procedures to ensure Members have access to routine, urgent, and emergency services; telephone appointments; advice and Member service lines. These services must be accessible to Members within the following timeframes: 7.1.3.1 Urgent Care within 24 hours of request; 7.1.3.2 Routine care within 2 weeks of request;