Traceability and Complaints. 9.1.1 During the Term, and for a period of 5 (five) years after the end of the Term Distributor shall keep and maintain records of all sales and other distributions of Products made by Distributor or its Subdistributors sufficient to effectively, efficiently and economically implement any Recall or investigation of any Product, but at a minimum containing information about: (i) Product description; (ii) Customer identification (name and location); and (iii) Shipping date. All complaints received by Distributor shall be communicated to Supplier within two (2) Business Days. All traceability information accompanied by the complaint shall be made available to Supplier. 9.1.2 Upon Supplier’s request, Distributor shall make such records available to Supplier and otherwise cooperate as reasonably required to effectively, efficiently and economically implement any Recall or investigation.
Appears in 1 contract
Samples: Exclusive Distribution and Supply Agreement (Sonoma Pharmaceuticals, Inc.)
Traceability and Complaints. 9.1.1 7.2.1 During the Term, and for a period of 5 (five) years after the end of the Term Distributor shall keep and maintain records of all sales and other distributions of Products made by Distributor or its Subdistributors sufficient to effectively, efficiently and economically implement any Recall or investigation of any Product, but at a minimum containing information about:
(i) Product description;
(ii) Customer identification (name and location); and
(iii) Shipping date. All complaints received by Distributor shall be communicated to Supplier within two five (25) Business Days. All traceability information accompanied by the complaint shall be made available to Supplier.
9.1.2 7.2.2 Upon Supplier’s request, Distributor shall make such records available to Supplier and otherwise cooperate as reasonably required to effectively, efficiently and economically implement any Recall or investigation.
Appears in 1 contract
Samples: Non Exclusive Distribution and Supply Agreement (Sonoma Pharmaceuticals, Inc.)
Traceability and Complaints. 9.1.1 7.2.1 During the Term, and for a period of 5 (five) years after the end of the Term Distributor shall keep and maintain records of all sales and other distributions of Products made by Distributor or its Subdistributors sufficient to effectively, efficiently and economically implement any Recall or investigation of any Product, but at a minimum containing information about:
(i) Product description;
(ii) Customer identification (name and location); and
(iii) Shipping date. All complaints received by Distributor shall be communicated to Supplier within two (2) Business Days. All traceability information accompanied by the complaint shall be made available to Supplier.
9.1.2 7.2.2 Upon Supplier’s request, Distributor shall make such records available to Supplier and otherwise cooperate as reasonably required to effectively, efficiently and economically implement any Recall or investigation.
Appears in 1 contract
Samples: Non Exclusive Distribution and Supply Agreement (Sonoma Pharmaceuticals, Inc.)
Traceability and Complaints. 9.1.1 7.1.1 During the Term, and for a period of 5 (five) years after the end of the Term Distributor shall keep and maintain records of all sales and other distributions of Products made by Distributor or its Subdistributors sufficient to effectively, efficiently and economically implement any Recall or investigation of any Product, but at a minimum containing information about:
(i) Product description;
(ii) Customer identification (name and location); and
(iii) Shipping date. All complaints received by Distributor shall be communicated to Supplier within two (2) Business Days. All traceability information accompanied by the complaint shall be made available to Supplier.
9.1.2 7.1.2 Upon Supplier’s request, Distributor shall make such records available to Supplier and otherwise cooperate as reasonably required to effectively, efficiently and economically implement any Recall or investigation.
Appears in 1 contract
Samples: Exclusive Distribution and Supply Agreement (Sonoma Pharmaceuticals, Inc.)