Tracker Replacement and Repair Clause Samples

Tracker Replacement and Repair. (a) Contractor shall each day, seven days per week, identify defective or non-functioning Trackers, and shall replace and repair said Trackers that have stopped reporting or otherwise non-functioning. Trackers whose images appear outside of the traveled areas, and Trackers that have intermittent Problems, Trackers that are otherwise defective. (b) To gain access to a vehicle to repair a Tracker, Contractor shall contact the dispatcher of the yard at which the vehicle with a defective Tracker is located to confirm that the vehicle is available and to make arrangements for Contractor to perform testing and repairs. Contractor shall perform all testing and repairs of on-board vehicle equipment at night during the hours 8:00 PM to 4:00 AM. Contingent upon the SFMTA making the vehicle on which the defective Tracker is installed available to Contractor, Contractor shall repair or replace a defective Tracker within 24 hours of the report of that Tracker as defective on a System Maintenance Report. (c) For vehicles with a non-reporting Tracker that is integrated to a DRI Unit, Contractor shall test the Tracker in the vehicle to determine whether the Problem is caused by the Tracker or by the DRI Unit. If the Problem is caused by the DRI Unit or other equipment the SFMTA maintains, Contractor shall note that in a DRI repair log and notify SFMTA Operations to schedule repair of that equipment. (d) If a Tracker is found defective, Contractor shall immediately replace it with a spare unit. Contractor shall repair the removed defective Tracker in Contractor's own facility (or that of a subcontractor) and return that Tracker to the inventory of spares it maintains for the SFMTA. (e) All completed repairs must be noted in the Repair Log. (f) Contractor shall send a report via email no later than 4:30 AM each morning clearly identifying the vehicles on which the Tracker is believed to be defective and which Contractor was not able to repair the previous night, so that the SFMTA may where possible hold a vehicle with a defective Tracker out of revenue service.