Training and Knowledge Sample Clauses

Training and Knowledge. Transfer The Service Provider will use reasonable endeavours to provide on-the-job training and to transfer knowledge relating to the Services to any employees or consultants of the Service Recipient that are designated by the Service Recipient as responsible for delivering the Services following the termination of this Agreement in respect of such Services. Where requested by the Service Recipient, the Service Provider will also use reasonable endeavours to assist the Service Recipient with the selection of employees or consultants (to be retained directly by the Service Recipient) to perform the Services or to perform duties that were performed prior to the Closing by personnel of the Service Provider in respect of the Business. All such training, knowledge transfer and assistance with the selection of employees or consultants shall be conducted by telephone, at a Business site or at a site managed by the Service Provider, in each case as mutually agreed by the Service Provider and the Service Recipient. In respect of any on-site training sessions provided by the Service Provider to any new employees or consultants of the Service Recipient, such training shall be provided to a list of trainee attendees, and in accordance with a schedule, to be mutually agreed by the Service Provider and the Service Recipient. The standard of quality, efficiency, and timeliness for any on-the-job training, knowledge transfer or assistance with the selection of employees or consultants provided to the Service Recipient, shall be consistent with the levels at which such Services were provided by the Service Provider in respect of its own employees and consultants in the ordinary course during the twelve (12) months prior to the Closing Date. Each month, the Service Provider will determine a monthly charge reflecting its costs and expenses for providing any on-the-job training, transfer of knowledge or assistance with the selection of employees or consultants, which shall not include any costs or expenses that are otherwise reflected in the Charges for any other Services. In addition, the Service Recipient will reimburse the Service Provider for all out-of-pocket costs and expenses incurred in connection with providing any of the foregoing Services as well as the out-of-pocket costs and expenses incurred by any employee, consultant or Third Party Provider in connection with providing any of the foregoing Services at a Business site. 18 months The Business As described in the...